Not my first purchase from their own site, and yet I have been pleasantly impressed every time. I live in Sweden, shipping was quicker than I could have imagined. Beautifully packed, nicely organ... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Laurene and Rikke were super understanding and responsive to my customer service request. I’d purchased a pair of hoop earrings and unfortunately lost one as it fell out due to a loose back. I’ve been... See more
Company replied
My necklace was delivered quickly, and looked exactly as on the pics and videos. I really liked the look and the quality, it looked pretty stunning. Had to send it back, unfortunately, because the nec... See more
I had an issue with a pair of earrings I purchased online and got through to Magnus and Rikke. They were so efficient and helped with my issue straight away,couldn't have been nicer. I have always sho... See more
Company details
About Pilgrim Jewellery
Written by the company
Pilgrim is a Danish fashion jewellery company founded in 1983 by Annemette Markvad & Thomas Adamsen. We design and make fashion jewellery and sunglasses by hand & heart.
Go to our Pilgrim website
Free shipping
Free shipping
If you order goods worth more than DKK 400 / EUR 55 / GBP 50 / NOK 650 / SEK 650, we offer you free shipping on your order.
Contact info
Søtoften 8, 8660, Skanderborg, Denmark
- +4563333333
- webshop@pilgrim.net
- www.pilgrim.net
4.4
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Modern classics
I love this brand, I have been buying jewellery from Pilgrim for many years.Always lovely pieces especially bracelets.
March 6, 2026
Reply from Pilgrim Jewellery
We're happy to hear that you love our brand and have been a loyal customer for many years. We appreciate your kind words about our jewelry, especially the bracelets.
Warm regards
Team Pilgrim🖤
I have recently purchased several rings…
I have recently purchased several rings and a pair of earrings, from Pilgrim.
I have searched for the perfect, adjustable rings, in the styles I want, for some time. I am extremely happy with my jewellery. The rings and earrings, are exactly as depicted, online. The quality is exceptional and they are timeless, classic pieces, I will not grow weary of wearing.
March 2, 2026
Reply from Pilgrim Jewellery
We are happy to hear that you are extremely satisfied with your recent purchase of rings and earrings. We're so glad the jewelry matches the online depiction and that you find the quality exceptional. Thank you for your positive feedback!
Warm regards
Team Pilgrim🖤
Nice Jewellry
March 6, 2026
Reply from Pilgrim Jewellery
Thank you we are please to hear you're satisfied with the purchase
Best regards
Team Pilgrim🖤
Reply from Pilgrim Jewellery
We're glad you appreciate the unique quality of our products. Thank you for your positive feedback; it means a lot to us.
Warm regards
Team Pilgrim🖤
I love the jewellery
I love the jewellery, I purchased my first ring at Vienna Airport, that is where I came to know the Pilgrim make. I purchased 8 rings and a beautiful bracelet. I love the fact that the rings size is adjustable. I love the fa t that they are waterproof. My first delivery took a while but the second one was quicker. I am a happy customer. I like the affordable prices and Pilgrim design.
March 2, 2026
Reply from Pilgrim Jewellery
We're happy to hear that you love our jewelry and designs! We appreciate your feedback regarding the delivery time, and we're glad your second experience was quicker. Thank you for being a happy customer!
Warm regards
Team Pilgrim🖤
Beautiful little cross
Beautiful little cross, sparkling crystals, just perfect for my granddaughter! Perfect!
March 3, 2026
Reply from Pilgrim Jewellery
We're happy to hear that the cross is perfect for your granddaughter! We appreciate you taking the time to share your positive experience with our product.
Warm regards
Team Pilgrim🖤
My chain was delivered fast and i am…
My chain was delivered fast and i am really happy with it
March 2, 2026
Reply from Pilgrim Jewellery
We're happy to hear that your chain was delivered quickly and that you are pleased with your purchase. Thank you for your positive feedback!
Warm regards
Team Pilgrim🖤
Service excellent but unhappy customer couldn’t purchase…
Service excellent but couldn’t purchase what was advertised and they couldn’t select from warehouse individually!!!
March 2, 2026
Reply from Pilgrim Jewellery
We appreciate your feedback and are sorry the advertised item was unavailable and individual warehouse selection wasn't possible.
Best regards
Team Pilgrim
Great customer service and jewellery quality
First my package got stolen because on the box it’s written…jewellery…
But the luckily I contacted the Pilgrim Team, who answered very quickly and found a solution.
The earrings I ordered are beautiful and the quality is great. Very happy about the customer service and the product.
March 1, 2026
Reply from Pilgrim Jewellery
We are so sorry to hear about the package theft but are glad our team could quickly assist you. We're happy that you find the earrings beautiful and appreciate the quality. Thank you for your positive feedback!
Warm regards
Team Pilgrim🖤
I haven’t received the ring yet
I haven’t received the ring yet. Parcel force tried to deliver 6th March at 15:16 and left a red card but haven’t tried to deliver again since. I phoned number on back of card and have had it redirected to post office in Tesco on Hook parade but they don’t have it.
March 14, 2026
Reply from Pilgrim Jewellery
We're so sorry you haven't received your ring and that you've experienced delivery issues.
if you have questions or concern about an order ALWAY contact our customer service before a review. This way we have the best opportunity to assist you the best and constructive way
Contact our customer service on webshop@pilgrim.net
Best regards
Team Pilgrim
Reply from Pilgrim Jewellery
We're happy to hear that you find our jewelry special and shiny. Thank you for your positive feedback; we appreciate it very much!
Warm regards
Team Pilgrim🖤
Pilgrim Hallie Crystal necklace
After wearing it only a short time, the silver plating started to wear off and the underlying metal became visible. It also irritated my skin and caused itching, which I usually don’t experience with other jewelry.
I think itching start to happen early. So I stopped wearing. And I only had a chance to write this review 2 years later because I’m spring cleaning my closets.
March 13, 2026
Unprompted review
Reply from Pilgrim Jewellery
We are sorry to hear that you may have experienced issues with one of our pieces of jewelry.
We always strive to deliver products our customers can enjoy, and we are always available to help if something does not meet expectations. The most constructive way for us to assist is by contacting our customer service team directly, so we can review the situation and provide the best possible solution.
Leaving a review like this two years later unfortunately does not give us the opportunity to help resolve the issue and does not reflect the product quality or service we aim to provide.
Best regards
Team Pilgrim
Great product delivered on time.
February 27, 2026
Reply from Pilgrim Jewellery
We're happy to hear that you received your product promptly. Thank you for your positive feedback; we appreciate it.
Warm regards
Team Pilgrim🖤
Fantastic jewellery
Fantastic jewellery, beautiful and high quality! Delivery, email communications etc. all went super smoothly
February 2, 2026
Reply from Pilgrim Jewellery
We're happy to hear that you find our jewelry beautiful and of high quality. We're also glad the delivery and communications were smooth. Thank you for your positive feedback!
Warm regards
Team Pilgrim🖤
Reply from Pilgrim Jewellery
We're happy to hear that you found our product to be of good quality and easy to order. Thank you for your feedback!
Warm regards
Team Pilgrim🖤
Great service and product.
February 25, 2026
Reply from Pilgrim Jewellery
We appreciate your positive feedback! We're glad you are happy with our service and product.
Warm regards
Team Pilgrim🖤
Everything very well
Fast delivery, everything went well. Lovely piece of jewellery.
February 24, 2026
Reply from Pilgrim Jewellery
We're happy to hear that you received your jewelry quickly and had a positive experience. Thank you for sharing your feedback with us!
Warm regards
Team Pilgrim🖤
I would love to rate these but a very…
I would love to rate these but a very poor delivery service.. I am still yet to receive the item and they were ordered late February.. disappointed..
February 24, 2026
Reply from Pilgrim Jewellery
We are very sorry to hear that you have not received your order from February. If you have any questions or concern about your order please always contact our customer service before a review. This way we have the best opportunity to assist you
Best regards
Team Pilgrim
Reply from Pilgrim Jewellery
We're happy to hear that you find our jewellery Stylish and wonderful, it is very much appreciated
Warm regards
Team Pilgrim🖤
Waterproof collection
Inspired by an ad on social media I bought three pieces of jewelry from the waterproof collection. I am very satisfied with the design and the quality, so far. Process of ordering was immaculate.
February 22, 2026
Reply from Pilgrim Jewellery
We're happy to hear that you are very satisfied with your jewelry and the immaculate ordering process. Thank you for sharing your positive experience with us!
Warm regards
Team Pilgrim🖤
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.