Pink Moon Presents Reviews 

786
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff members are extremely friendly, welcoming, and always ready to assist festival visitors with a wonderful smile. Visitors also deeply appreciate the spotless facilities, very comfortable tents, and the fantastic convenience of being extremely close to the main arena. However, some people mentioned encountering damp bedding inside their tents due to bad weather conditions and high overnight humidity. Consumers also noted that certain campsite areas experienced frustratingly long queues for amenities like coffee and food trucks, alongside limited bathroom facilities.

What people talk about most

Facilities

Customers consistently note positive experiences with facilities, highlighting that toilets and showers are... See more

Staff

Reviewers highlight positive aspects of staff, describing them as lovely, helpful, and attentive to their... See more

Product

Customers had ambiguous experiences with product, reflecting a wide split in opinions regarding tent quality... See more

Location

Consumers find location to be positive, highlighting how close accommodations are to the main arenas and... See more

Quality

Reviewers mention ambiguous feedback about quality, with opinions sharply divided. Some consumers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Stayed in Silvermoon campsite at Electric Picnic 25 and was great. Facilities were amazing , woth food truck and coffee on site. Security guys were awesome - a bit of craic but checking everyone who e... See more

Rated 5 out of 5 stars

Another great EP experience made even better with Pink Moon Accomodation. We stayed in Harvest Moon in the super deluxe bell tent - comfy beds and pillows, towels, chairs and charging points and so cl... See more

Rated 5 out of 5 stars

Can't recommend Pink Moon's Harvest Moon campsite at EP enough. Super service and the small details (like charging points in each tent, chairs and a lamp) really made a difference. Staff were extrem... See more

Rated 5 out of 5 stars

Everything was exactly as described on the website. Tent (deluxe lotus belle) was spotless when we arrived and the beds, duvets and mattresses were so comfy-just what was needed when we got back late... See more


Company details

  1. Event Management Company
  2. Boutique
  3. Camp Site
  4. Event Planner
  5. Festival

Written by the company

Pink Moon provides boutique camping and event accommodation at festivals across the UK and Ireland. We create comfortable, stylish campsites with quality structures and full facilities, giving guests a premium experience from arrival to departure.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

786 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(786)

192 reviews in the last 12 months

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Rated 4 out of 5 stars

I went to camp Bestival and stayed with…

I went to camp Bestival and stayed with pink moon as I wanted to arrive and have a text already set up for me. I was massively impressed by the friendliness and helpfulness of staff. The toilets and showers were constantly cleaned which means I won’t ever attend camp Bestival not in the pink moon area from now on. Game changer to be able to use facilities so clean at this kind of event with your child.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Aidan and Kieran were some of the most…

Aidan and Kieran were some of the most happy, kind-hearted and hospitable reception staff i’ve encountered. They were an AMAZING help with a stressful situation for me…
Thank you 🙏🏼
10/10 experience.

August 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Stayed with Pink moon

Stayed with Pink moon, in a 3/4 belle tent at Camp Bestival in Dorset. Beautifully clean facilities and site, staff were amazing, and great location! Would highly recommend!

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. We stayed in a deluxe bell tent at Camp Bestival. Nothing delux about it or the facilities. Tents packed in like battery hens. We were 10m from a diesel generator that ran 24 hours at constant 70+ decibels. 6”mattress was actually 4” of cheap foam - really uncomfortable. Tent smelt of mould. Toilets and showers were 1 step up from a portaloo. Manager on site was unhelpful, unfriendly and dismissive. It is just a cash cow, absolutely nothing boutique about it. My advice is avoid at all costs.

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

Staff's experience at pink moon

I worked for Pink Moon as general staff in 2026

-we were encouraged to ignore/hide problems, such as mouldy bedding, stains, ripped tents etc.

-All bedding is unwashed and is poor quality, mattresses are left outside overnight and are dirty, covered in bird poo and never cleaned.

-staff are paid minimum wage and are treated terribly. Meals withheld and of terrible quality, lower level crew are seen as disposable(by Managers Joel and Holly in particular), basic provisions not provided, including not providing hand washing facilities. This is especially terrible in festivals that are far away from shops. Staff are expected to leave during the show days of some festivals and come back after, meaning they are left with nowhere to stay.

-dubious tax behaviour, which is well known internally, company is extremely lacking in social responsibility, it makes 9million a year in profits, which all come from exploitation of workers, cutting corners, and avoiding paying tax(looking at you Harry).

-shout out chantelle, you do an amazing job, sorry you are surrounded by idiots, fingers crossed your next job is one that treats you better

July 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent company with decent morals

The festival I booked for was cancelled as Heritage Live went under. Pink Moon were brilliant from the first hours of the news breaking they promised a full refund and then followed through with this without any chasing or work on my part. Very decent company. Highly commended.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Use Pink Moon if you love festivals but not camping

Just back from the state fayre festival and first time using pink moon. We stayed in a super classic bell. The tent was so comfy and spacious, the mattress was very comfy and the bedding was clean. Plenty of toilets and showers, first day no queue at all and second day it was <5 minutes. The pamper parlour was a great idea and the VIP area was perfect. The staff were all so lovely, helpful and attentive. The guests were all respectful. It is expensive but in my view totally worth it, it just takes all the downsides of festivals out of the equation. I was so sad to leave and will be booking again!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Staff are friendly and professional to the highest standards and will bend over backwards to make your experience better. Showers and toilets are manned constantly and are always clean and tidy.

I go to the Isle of Wight festival every year and always book them and am never disappointed.

June 20, 2026
Unprompted review
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Rated 4 out of 5 stars

Just back from moonlight meadows

Just back from moonlight meadows, great experience except breakfast van was revolting and very disorganised. Coffee van was better. Showers were not cleaned in the evening so disgusting around 11pm

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent location once we found it…

Excellent location once we found it (not signposted) and staff were so lovely and helpful. Tent was great. But just not enough showers (half hour queue) or sinks (4 sinks for hundreds of guests to wash hand after toilets / clean teeth just wasnt enough). Apart from that it was great being so close to IOW arena

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

3rd time staying at tipi terrace iow

3rd time staying at tipi terrace at the iow festival , bell tent was superb , bed was good, made up and clean and fresh , pillows were comfortable brilliant location for the festival only thing I wish was that there was a entrance/exit a bit further back to tipi terrace to avoid the end of the night people traffic jam all heading the same direction to campsites

June 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Stayed for isle of wight festival

Stayed for isle of wight festival, not a camper personally however have to say it was a great experience. We stayed in Tipi terrace, tents are spacious, comfortable beds. The campsite itself, was spotless. Showers and toilets cleaned constantly. All the staff very friendly and welcoming. Highly recommend

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Pink Moon is fantastic

Pink Moon is fantastic . I’m too old for sleeping on the floor and putting my own tent up . Pink moon makes the festival a more enjoyable experience friendly staff spotless facilities and feel safe , we stay in Harvest moon, .its worth every penny

June 18, 2026
Unprompted review

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