Delighted with my purchase of a planter which looks great in my garden! Initial confusion over delivery timing - a long wait but worth it. I trust it does ok when frosts arrive - 🤞🏾 Overall, a dis... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really excellent customer service (as I made a mistake on order and they responded straight away!) and the plant quality was great. We paid extra for the unpacking service - such a brilliant idea. Hig... See more
Great quality plant and super customer service. I ordered a ceanothus from Plant Drop after fretting over which statement plant I wanted to buy for a key spot in my garden. Their website is really eas... See more
I purchased a very large indoor tree which needed a specialist installation, the team at Plant drop could not have been more helpful, professional and careful. Thank you so much! High recommend!... See more
Company details
Written by the company
Plant Drop specialises in statement plants for designed spaces, expertly sourcing the most impressive feature plants for the home and garden, from renowned growers around the world. This is accompanied by artisanal planters, the finest gardening accessories, and a wealth of expertise.
Contact info
PO Box 79198 , SW6 9RE, London, United Kingdom
- 02038872139
- hello@plantdrop.co.uk
- www.plantdrop.co.uk
4.4
Excellent
435 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great delivery
Great delivery, plant healthy and fresh, all on time and good communication
November 6, 2023
Advertisement
Arrived on time as expected
Arrived on time as expected. Pot in excellent condition. Friendly delivery.
November 1, 2023
Beautiful plants
October 20, 2023
Good customer service
Good customer service. Very nice delivery man whi was very helpful.
October 26, 2023
Advertisement
Ben was lovely and very helpful
Ben was lovely and very helpful! Also very friendly yet professional! Thank you!
October 25, 2023
This is my second order with Plant Drop…
This is my second order with Plant Drop and I'm still very pleased with the product and service
October 24, 2023
Amazing plant
Amazing plant, that came in perfect condition. Great service. You decide, when plant will be delivered. Picture exactly refers to the reality. Highly recommended. Thank you.
October 20, 2023
Unprompted review
Advertisement
Amazing plants
Stunning, healthy plant and helpful, professional and friendly service. Highly recommended!
October 20, 2023
Unprompted review
Excellent service and quick delivery
October 17, 2023
Amazing plant.Plant l bought came in very good…
Plant l bought came in very good condition.No broken branches, beautiful leaves, green and fresh .
It is a bit pricey but the plant l received was worth it .
I would highly recommend this company if you don't want to be disappointed when you buying plant on line!
October 12, 2023
Reply from Plant Drop
Thank you for highly recommending Plant Drop and our amazing plants!
Excellent service / delivery all round…
Excellent service / delivery all round - we live in a flat and the driver didn’t hesitate in bringing the plant up for us which was much appreciated.
October 4, 2023
Reply from Plant Drop
We take great service very seriously and like to go the 'extra mile' when we can - thanks for your comments.
Advertisement
Reply from Plant Drop
Thanks for your review. We agree those big Branched Fiddle Leaf Fig trees are gorgeous!
Amazing customer service from start to…
Amazing customer service from start to finish: from the delivery driver to the ppl stationed at the company. Amazing
October 9, 2023
Reply from Plant Drop
Thank you for your kind words - the team really appreciated them.
Professional driver
September 29, 2023
Fantastic plants and no hassle…
Fantastic plants and no hassle delivery. Company contacted me to offer alternative plants and to check the colour of the pot was exactly as I wanted as it was expensive Couldn't recommend more.
September 28, 2023
Advertisement
Compliments straight away!
Tree arrived as described, fast, on time and in beautiful shape! So many compliments already! Thank you!
September 10, 2023
Beautiful Olive!
The Olive tree that arrived 3 days after ordering is even more beautiful than the online images.
It is the perfect addition to our new garden!
Very happy.
September 10, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.