Easy to order online, great communication and fast delivery of quality kit. Twice I have ordered with them and they have been quick to respond to e-mails and get the kit delivered to me on time.
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See what reviewers are saying
Rose - Customer Service This review is specifically for Rose. When there are issues with your order, she does go out of her way to assist you and make things right. We have appreciated that as we h... See more
Ordered school sports kit - reasonable price with 10% discount for ordering early in May. Easy to order online (choose school and then relevant items pop up) and delivery was as detailed. 1 item to... See more
Company replied
Our rugby club are using PlayerLayer for its team kits and club wear for the first time. The whole process has been excellent from the initial consultations with Dean Scicluna to the quality and deliv... See more
Company replied
Company details
Written by the company
British Sports Kit. My Kit, My Team - Belong http://www.playerlayer.com/ @PlayerLayer / #belong
Contact info
37 Canal Street, NG1 7EG, Nottingham, United Kingdom
- 0115 9817363
- info@playerlayer.com
- www.playerlayer.com
4.4
Excellent
236 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy
Really happy with the quality of the kit. Thanks David for your great service, product knowledge and professionalism.
August 28, 2023
Unprompted review
Reply from PlayerLayer
We appreciate the time taken providing us with this review. The quality of our products is something we take great pride in. we hope you enjoy your items.
Kind regards,
PlayerLayer Customer Services
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Great customer service from David
Great customer service from David. Top quality products and everything I needed was in stock
August 25, 2023
Unprompted review
Reply from PlayerLayer
Dear Craig,
Thank you for taking the time to leave a review. We hope you enjoy your purchase. as we continue to make strives in managing our stock levels as best we can.
Kind regards,
PlayerLayer Customer Services
Positive experience
The sports kit arrived in August quicker than expected. It looks good quality and very smart.
August 19, 2023
Unprompted review
Reply from PlayerLayer
Dear Julia,
We appreciate you leaving this review. We have worked hard implementing changes to reduce dispatch times and it is good to hear them working out.
Kind regards,
PlayerLayer Customer Services
Always had a very positive experience…
Always had a very positive experience with this company, friendly staff especially Dean who has walked me through the products and given me the best advice. Items have fitted perfect for a bigger frame so it’s an inclusive company for anyone that wants some new gear.
Price is competitive and I would definitely use again for my equipment. Fully recommended.
August 17, 2023
Unprompted review
Reply from PlayerLayer
Dear Stuart,
Thank you for taking the time to leave us this review. It is always great to hear how our products have positively impacted a customer.
Kind regards,
PlayerLayer Customer Services
The kit is great
The kit is great! David has been incredibly communicative throughout the ordering process for our committee.
August 28, 2023
Unprompted review
Reply from PlayerLayer
Dear Katie,
We appreciate you leaving us this review. We wish your committee every success in the coming year.
Kind regards,
PlayerLayer Customer Services
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Love the Jamaican rugby league kit
Love the Jamaican rugby league kit
Great quality and like how colourful the design is
March 29, 2023
Unprompted review
Reply from PlayerLayer
Thank you for these kind words. The partnership with the Jamaican Rugby League team and the resulting kit is something we are very proud to have been a part of.
Kind regards,
PlayerLayer Customer Services
Great quality kit
Great quality kit! Easy to order and true to size. Dean was very polite and caring, I definitely recommend Player Layer.
August 22, 2023
Unprompted review
Reply from PlayerLayer
Dear Brenda,
Thank you for taking the time to leave this review. Giving our customers a simple yet efficient experience is something we are always working to provide.
Kind regards,
PlayerLayer Customer Services
Layer layer
I bought their forest green rovers kit and the quality impressed me. Fantastic kit. I would highly reconvene them for designing kits. If you want something that looks good that also looks good on, Layer Layer fitting is the one.
November 26, 2022
Unprompted review
Reply from PlayerLayer
Dear Greg,
Thank you for this review. We are very proud of the Forest Green Rovers kit we designed and the message their eco friendly fabrics sent to the sporting world.
Kind regards,
PlayerLayer Customer Services
5 star
Great quality of kit with brilliant delivery, all the personalisation was perfect as well.
August 1, 2023
Unprompted review
Reply from PlayerLayer
Dear Steve,
Thank you for this review. We hope your enjoy your purchase.
Kind regards,
PlayerLayer Customer Services
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Easy ordering process & Solid Communication
Easy ordering process and great communication for all our orders.
Also very well designed exactly what we asked for!
April 12, 2023
Unprompted review
Reply from PlayerLayer
Dear Chris,
We appreciate the time taken to leave this review. Keeping our customers informed on their order status is high up on our agenda.
Kind regards,
PlayerLayer Customer Services
Great service
Dean at PlayerLayer was great from start till finish. They definitely met our needs
August 11, 2023
Unprompted review
Reply from PlayerLayer
Dear Aaron,
Thank you for this review. We hope to continue to meet our customers needs in the future.
Kind regards,
PlayerLayer Customer Services
The Mrs Favourite Leggings...
The Mrs had some legging from here a while ago now on the recommendation from one off the staff Dean helping us pick the best line for her. Normally I wouldn't rate anything but they have stood the test of time more than any pair she has had. Saving me some dollar and time running round shops. Cheers Player layer keep the good work.
November 1, 2022
Unprompted review
Reply from PlayerLayer
Dear Scott.
Thank you so much for this review. We hope they continue to last for years to come.
Kind regards,
PlayerLayer Customer Services
Great service and correspondence
Excellent quality kit; I am really happy. Also, fantastic service from David who was so helpful and quick to respond to all of my questions.
August 16, 2023
Unprompted review
Reply from PlayerLayer
We appreciate you taking the time to leave this review. It is great to hear a customer enjoying the quality of our kit.
Kind regards,
PlayerLayer Customer Services
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Good quality kit with speedy delivery
Good quality kit with speedy delivery. Everything I wanted was in stock and it has lasted and washed well. Good communication when I enquired about an item that didn’t come with the others that I had ordered.
May 10, 2023
Unprompted review
Reply from PlayerLayer
Dear Mrs Green,
Thank you for leaving this review. We are pleased you have enjoyed your experience ordering from us and hope we can continue this level of service in the future.
Kind regards,
PlayerLayer Customer Services
Reply from PlayerLayer
We appreciate you taking the time to leave this review. the improvements we have made in dispatch times is something the whole company is proud of.
Kind regards,
PlayerLayer Customer Services
Excellent quality
August 18, 2023
Unprompted review
Reply from PlayerLayer
Dear Fiona,
Thank you for the review. Great to hear customers enjoying the quality of our products.
Kind regards,
PlayerLayer Customer Services
Long lasting kit
Love player layer kit. Great designs and great quality. My uni kit from first year lasted me all through my 5 years of university.
August 25, 2023
Unprompted review
Reply from PlayerLayer
Thank you for your kind words. we hope they continue to serve you well into the future.
Kind regards,
PlayerLayer Customer Services
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The quality of the kit is exceptional
The quality of the kit is exceptional, and I found the service to be spot on.
July 18, 2023
Unprompted review
Reply from PlayerLayer
Dear Ross,
Thank you for taking the time to leave this review. High levels of quality and service are top priorities for this company.
Kind regards,
PlayerLayer Customer Services
100% Recommend
I have thoroughly enjoyed working with Dean and his colleagues at Playerlayer. They are very meticulous with their designs, and they have delivered some great items of kit for our sports teams. Very reliable - I would 100% recommend!
July 18, 2023
Unprompted review
Reply from PlayerLayer
Dear Sam,
Thank you for this review. We take great pride in providing designs with a club's history and ethos in mind. we appreciate the recommendation.
Kind regards,
PlayerLayer Customer Services
Easy to order
Easy to order, arrived sooner than expected, sizes all perfect
August 4, 2023
Unprompted review
Reply from PlayerLayer
Dear Eilidh,
We appreciate your kind comments, and aim to continue to raise the bar on the service levels we provide.
Kind regards,
PlayerLayer Customer Services
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