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Rated 5 out of 5 stars

2 way Radios arrived in perfect order ,well packaged..but unable to use them till licence came.Upon legally using under licence conditions,I found them to have an excellent range,well built to withsta... See more

Company replied

Rated 5 out of 5 stars

Been purchasing headsets from PMC over a year now as a business. Paul Hart is our direct contact. Super efficient and trustworthy person to deal with. Couple weeks ago ordered 20 headsets on Tue... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Paul Hart at PMC Telecom I’ve had a consistently positive experience ordering from PMC Telecom this year, and Paul Hart has been a pleasure to deal with throughout. He’s alw... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service thank you Garry🤩Long story short had a nightmare with VIRGIN MEDIA re the new landline adapter which didn't fit my phone. After 3 levels of security and a lengthy phone cal... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier
  2. Audio Visual Equipment Supplier
  3. Computer Hardware Manufacturer
  4. Telecommunications Service Provider
  5. Telephone Company
  6. Video Conferencing Equipment Supplier

Written by the company

Since 1991 PMC Telecom has been supplying home and office hybrid working solutions to small medium, corporate and public sector industries helping employees work more productively and efficiently in their workplace. We specialise in Audio and Video collaboration hardware supplying VoIP Telephones, USB Headsets, Webcams, Conference Speakerphones, Two Way Radios, Body Cameras, EV Chargers and other Specialist Environmental Telecommunication hardware We offer a dedicated telecoms professional customer account manager service to ensure you receive impartial but informative advice for any of your requirements. Feel free to call us on 0161 737 9898 and would be happy to help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super fast service

Excellent speedy response to my order.
Placed my order in the afternoon, and it was received the next morning.
What more could I ask for?

February 27, 2021
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Rated 4 out of 5 stars

Proactive customer service.

I have reviewed my initial rating as the company has contacted me to discuss options to ensure that my order, which was initially subject to a delay, can be satisfactorily fulfilled. It is pleasing to come across
a company that is willing to proactively and swiftly engage to resolve problems when they arise.

February 19, 2021
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Rated 5 out of 5 stars

Quick

Quick, precise and no messing around exactly as I needed it to be. Many Thanks

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars for customer advisor Paul Hart

I would like to commend PMC Telecom on an outstanding service, which of course is down to their choice of employee. I phoned PMC for help with choice of an item and payment. I was received by Mr. Paul Hart, whose telephone manner was exceptional; patient, helpful and good humoured. Because of him I will no doubt use PMC in the future rather than Amazon.

February 18, 2021
Unprompted review
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Rated 4 out of 5 stars

Helpful customer service

After a few emails back and forth trying to resolve the issue, a very helpful customer service agent Paul has resolved the issue to my satisfaction. Used them before with the same experience.

February 15, 2021
Rated 5 out of 5 stars

No problems

No problems. Refurbished equipment in perfect condition. Fair price, very well packaged, rapid delivery.

February 15, 2021
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Rated 5 out of 5 stars

Very Highly Recommended

The website is clear and very helpful. The product range is extensive. Customer service was excellent and my order was delivered ahead of schedule. PMC will certainly be my provider of choice from now on.

February 12, 2021
Rated 5 out of 5 stars

Top level service!

I've dealt with a few peolpe at PMC, notably Paul Hart. They are all knowledgeable, helpful and polite. They get back to you when the information isn't readily available and the goods that you order turn up when they say they will. All round top performance, would highly recommend!

February 4, 2021
Unprompted review

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