Firstly you have saved me Approx £400 over my last years policy,naturally l am delighted about that.Overall it's been a pleasure dealing with policy expert.Such a simple process.Policy is full of thos... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Policy Expert
Written by the company
We’re Policy Expert – the award-winning home and car insurance provider, trusted by over 1.5 million UK customers.
We’re on a mission to make insurance easier. Our policies are written in plain English, our cover is designed to suit your needs and our claims processes are nice and easy - so you can have peace of mind.
If you need us, our friendly team in our UK-based contact centres will be happy to help. Drop us a message or give us a ring.
Our opening hours:
Mon – Thurs: 08.30 – 19.00
Friday: 08.30 – 18.00
Saturday: 09.00 – 13.00
Home and car insurance from Policy Expert
Written by the company

Contact info
Exchange House, 450 Midsummer Boulevard, MK9 2EA, Milton Keynes, United Kingdom
- 0330 0600 600
- ask@policyexpert.co.uk
- www.policyexpert.co.uk
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competitive pricing.
It is convenient to manage
Recieved my house insurance quote
Recieved my house insurance quote. So I started looking for a cheaper quote found cheaper on comparison site in the mean time this company reduced its price . Because I was looking for a lower price. Thank you.
Very happy with the organising of my…
Very happy with the organising of my insurance policy. Furthermore with the communication involved thank you
There's nothing to review
There's nothing to review
I only had an email telling me they would take my premium as renewal. I font like online only things, prefer phone or post or to speak to a real person. For this reason I don't open online accounts.
One of my son's has been with…
One of my son's has been with yourselves for years and says he is very happy with the way you deal with people's policies. It didn't take long to join up and the site was easy to navigate. Not complicated as some are.
HIGHLY ROMMEND
Excellent service as usual. I have used Policy Expert for several years. The staff always go the extra mile, undercutting other quotes. Very friendly and proffessional.
Home insurance
This is the third year I have been with Policy Expert good price and good service. I haven't had to make a claim touchwood so the proof will be in the pudding but satisfied up to now.
Really good rates for insurance and…
Really good rates for insurance and they have lots of added extras only for a few pounds as well. 😎👌
My daughter got the policy for me and…
My daughter got the policy for me and she was happy with what you gave her. I'm pleased to..
No long drawn out telephone call
No long drawn out telephone call. No trying to do it on line. No having to try other companies.
All done for another year. 😊
All renewed easily and a lower price…
All renewed easily and a lower price than last year. May not be the cheapest but a fair price without having to do all the research!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








