Firstly you have saved me Approx £400 over my last years policy,naturally l am delighted about that.Overall it's been a pleasure dealing with policy expert.Such a simple process.Policy is full of thos... See more
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Review summary
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Reviews shaping this summary
Website is easy to read and understand. Registering for an account went without any issues. The price was very competitive providing all the the cover I require. Communication is good although I haven... See more
I’d not heard of Policy Expert and found it via Money Supermarket. The Silver policy gave me almost everything I wanted at less than 50% of my renewal premium. Upgrading the Home Emergency cover... See more
Policy expert came up on Go Compare, good price, easy to fill in the form online, so I went with it. I also rang Policy Expert for a hard copy of the documents, spoke to a nice gentleman and he was... See more
Company details
About Policy Expert
Written by the company
About us:
We’re Policy Expert – the award-winning home and car insurance provider, trusted by over 1.5 million UK customers.
We’re on a mission to make insurance easier. Our policies are written in plain English, our cover is designed to suit your needs and our claims processes are nice and easy - so you can have peace of mind.
If you need us, our friendly team in our UK-based contact centres will be happy to help. Drop us a message or give us a ring.
Our opening hours:
Mon – Thurs: 08.30 – 19.00
Friday: 08.30 – 18.00
Saturday: 09.00 – 13.00
Home and car insurance from Policy Expert
Written by the company
Contact info
Exchange House, 450 Midsummer Boulevard, MK9 2EA, Milton Keynes, United Kingdom
- 0330 0600 600
- ask@policyexpert.co.uk
- www.policyexpert.co.uk
4.5
Excellent
95K reviews
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A good reasonably priced quote covering…
A good reasonably priced quote covering all my home needs in the event of the unpredictable happening
April 1, 2026
Easy to contact in way to suit…
Easy to contact in way to suit yourself. Helpful and friendly staff without being pushy
April 20, 2026
Policy Expert House Insurance
Competitive pricing and very easy renewal process.
A winner
May 3, 2026
House Insurance is never a joy to do…
House Insurance is never a joy to do but this company are straight forward. Most important for me is value and getting everything necessary correctly covered.
May 2, 2026
Value for money
The quote for renewal was very reasonable so it was easy just to proceed with the next year's cover.
April 7, 2026
Sensible quote
Sensible quote, little to no inc on precious year which is sensible bearing in mind never claimed.
Easy to set up and obtain documents. Good communication throughout process.
May 1, 2026
I have no criticism of the policy but
I have no criticism of the policy but, I want to pay my policy in full and not on credit monthly. I have spent hours trying to find this and I’m still not any the wiser.
May 3, 2026
Because you did everything for me and…
Because you did everything for me and the price was very reasonable compared to other companies
May 1, 2026
Organising a policy was straightforward…
Organising a policy was straightforward and very competitively priced. I would recommendApro. Policy Expert.
April 18, 2026
Great to talk to a person not a chatbot
April 23, 2026
Very easy to renew policy
Very easy to renew policy
Was cheaper then last year
Very impressed
May 3, 2026
May use AI-assist with repliesRead more
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Help was received after my unhappy experience
I gave a one star through pure frustration of the login page and unhelpful phone number given on webpage. After I had just set up an account but login details were not working. After this complaint was made on here I received a phone call from Joseph very friendly and helpful . We went through a new login account and everything was there for me to see and read. I can't give stars for the policy because I haven't had the need to make any claims. I will upgrade the stars because they obviously care about my unhappy experience
May 2, 2026
Reply from Policy Expert
Hi Dawn,
Thank you for taking the time to speak with us today, we really appreciate it.
I'm delighted we have reached a positive outcome to your review and fixed the issues with online portal. If there's anything else we can do for you please don't hesitate to contact us.
Thanks,
Joe
So easy to renew policy and make a…
So easy to renew policy and make a couple of changes.
Good value for money.
April 20, 2026
Straightforward
May 3, 2026
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