PostNord i Danmark Reviews 

2,338,642
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were ordering a birthday present for a niece who had come to Denmark to visit us during our holiday. Unfortunately the local bookshops weren't able to order a German book - so we resorted to orderi... See more

Rated 5 out of 5 stars

The app is amazingly convenient for tracking packages and managing delivery options. Delivery was good , and the packaging was super neat and secure — everything arrived safely without a scratch. Keep... See more

Rated 3 out of 5 stars

Well, a word just to give more time to PistNord. Tomorrow is the day where my package have been on the road from Aarhus to Odder, wonder which way they are driving. Nevertheless I think the app needs... See more

Rated 5 out of 5 stars

Næy few month ago, we noticed many of postnord packages never get delivered to us even when we were at home, we received messages that the package could noy be delivered because nobody was home. One t... See more

Company details

  1. Courier Service

About PostNord i Danmark

Written by the company

PostNord-appen holder styr på dine pakker
Download PostNord appen og gør det nemt at holde styr på dine pakker.

    - Dine pakker tilføjes automatisk
    - Følg din pakke
    - Se foto af din levering
    - Tilmeld dig Modtagerflex
    - Chat med kundeservice

Download appen her i App Store.
eller her i i Google Play.

Om PostNord i Danmark
Vi vil gerne gøre livet så enkelt som muligt. Derfor gør vi det nemt for dig at sende og modtage pakker og breve. Du vælger den leveringsform, der passer dig bedst, og så sørger vi for at levere den sikkert hjem til dig eller hen til dit fortrukne afhentningssted. Vi har Danmarks stærkeste netværk, med over 4.300 udleveringssteder, så vi kan altid levere din pakke tæt på dig.

Hvis du vælger at modtage din pakke på din adresse, kan vi levere den til dig, også selvom du ikke er hjemme. Du skal bare være tilmeldt Modtagerflex, eller give os en engangsgodkendelse på fleksibel levering. Vi giver dig adgang til et billede, så du altid kan se, præcist hvor du kan finde din pakke på din adresse.

Du kan altid følge dine pakker og få det fulde overblik i PostNord appen.

Velkommen til PostNord i Danmark.

PostNord i Danmark

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

2M reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,338,642)

274,980 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Package never arrived despite the…

Package never arrived despite the notification saying that a person accepted my package upon delivery. Customer service chatbot is unresponsive for over 24 hours. There us no other way to get in touch based on my user experience of the app.

August 12, 2026
Rated 2 out of 5 stars

First i was waiting from Germany to…

First i was waiting from Germany to Denmark two weeks to get the package and than when its arrived i got message its too heavy and big they will deliver in nearest store!!! . It was a picture 1mx 80cm !! Why do i payed to get delivered home ?!!

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing experience with PostNord

Very disappointed with PostNord. I paid for home delivery, but instead of delivering my parcel to my address, they sent it to Brøndby, which is far from my home.
The worst part is that the delivery driver claimed they couldn’t deliver because they couldn’t find parking. This was not a valid reason—there is parking available nearby. It was simply their failure to make a proper delivery attempt.
When I contacted PostNord to explain the situation and seek my rights as a customer, they simply ignored my concerns and did not provide any proper solution.
Because of PostNord’s mistake, I had to spend almost 500 DKK just to get my parcel brought home. I had already paid for home delivery, so having to pay almost 500 DKK extra because of their failure is completely unacceptable.

I expected a professional delivery service and proper customer support, but unfortunately, I received neither. Very disappointing experience and poor customer service.

August 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look