We were ordering a birthday present for a niece who had come to Denmark to visit us during our holiday. Unfortunately the local bookshops weren't able to order a German book - so we resorted to orderi... See more
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See what reviewers are saying
The app is amazingly convenient for tracking packages and managing delivery options. Delivery was good , and the packaging was super neat and secure — everything arrived safely without a scratch. Keep... See more
Well, a word just to give more time to PistNord. Tomorrow is the day where my package have been on the road from Aarhus to Odder, wonder which way they are driving. Nevertheless I think the app needs... See more
Næy few month ago, we noticed many of postnord packages never get delivered to us even when we were at home, we received messages that the package could noy be delivered because nobody was home. One t... See more
Company details
About PostNord i Danmark
Written by the company
Download PostNord appen og gør det nemt at holde styr på dine pakker.
- - Dine pakker tilføjes automatisk
- Følg din pakke
- Se foto af din levering
- Tilmeld dig Modtagerflex
- Chat med kundeservice
Download appen her i App Store.
eller her i i Google Play.
Om PostNord i Danmark
Vi vil gerne gøre livet så enkelt som muligt. Derfor gør vi det nemt for dig at sende og modtage pakker og breve. Du vælger den leveringsform, der passer dig bedst, og så sørger vi for at levere den sikkert hjem til dig eller hen til dit fortrukne afhentningssted. Vi har Danmarks stærkeste netværk, med over 4.300 udleveringssteder, så vi kan altid levere din pakke tæt på dig.
Hvis du vælger at modtage din pakke på din adresse, kan vi levere den til dig, også selvom du ikke er hjemme. Du skal bare være tilmeldt Modtagerflex, eller give os en engangsgodkendelse på fleksibel levering. Vi giver dig adgang til et billede, så du altid kan se, præcist hvor du kan finde din pakke på din adresse.
Du kan altid følge dine pakker og få det fulde overblik i PostNord appen.
Velkommen til PostNord i Danmark.
PostNord i Danmark
Written by the company

Contact info
Hedegaardsvej 88, 2300, København S, Denmark
- www.postnord.dk
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Great service!
It was fast and easy process
Package never arrived despite the…
Package never arrived despite the notification saying that a person accepted my package upon delivery. Customer service chatbot is unresponsive for over 24 hours. There us no other way to get in touch based on my user experience of the app.
First i was waiting from Germany to…
First i was waiting from Germany to Denmark two weeks to get the package and than when its arrived i got message its too heavy and big they will deliver in nearest store!!! . It was a picture 1mx 80cm !! Why do i payed to get delivered home ?!!
Perfect ❤️❤️❤️❤️❤️
Driver lied about not finding me home.
Super postnird
Timely and perfect contactless delivery…
Timely and perfect contactless delivery to our door
Service very good
Extremely disappointing experience with PostNord
Very disappointed with PostNord. I paid for home delivery, but instead of delivering my parcel to my address, they sent it to Brøndby, which is far from my home.
The worst part is that the delivery driver claimed they couldn’t deliver because they couldn’t find parking. This was not a valid reason—there is parking available nearby. It was simply their failure to make a proper delivery attempt.
When I contacted PostNord to explain the situation and seek my rights as a customer, they simply ignored my concerns and did not provide any proper solution.
Because of PostNord’s mistake, I had to spend almost 500 DKK just to get my parcel brought home. I had already paid for home delivery, so having to pay almost 500 DKK extra because of their failure is completely unacceptable.
I expected a professional delivery service and proper customer support, but unfortunately, I received neither. Very disappointing experience and poor customer service.
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