Straight-forward order and payment process for a flat screen TV. Best online price I could find at the time. Choice of delivery days, earliest offered two days later (absolutely fine by me, I am not s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service from this company! Placed an order online on a Thursday afternoon, was given a discount code and free p&p. Item delivered the next morning with tracking every step of the way. 5 st... See more
At the price I paid this is fantastic value for money, Placing the order was easy, several payment options available. The delivery was quick as expected, offered a selection of dates so chose somethin... See more
Excellent offer on a Ninja air fryer with a discount code. Only just bought it, so awaiting delivery, but with guaranteed delivery day. Actually was delivered a day earlier than planned….that was a... See more
Company details
Written by the company
At PRC Direct you will find the latest range of top brand electrical including TVs, Home Cinema, Hi-Fi and Appliances at some of the UK's lowest prices. Based in Essex and East London, PRC Direct are main authorised dealers for Samsung, Bose, LG, Panasonic, Yamaha to name a few. PRC Direct are also members of Euronics (the largest electrical buying group in Europe) and RETRA (the UK’s leading trade association for independent electrical retailers and servicing organisations) for complete peace of mind.
Written by the company
Contact info
Bentalls, Basildon, SS14 3BY, Essex, United Kingdom
- 0208 911 0311
- orders@prcdirect.co.uk
- www.prcdirect.co.uk
4.5
Excellent
12K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I can’t find an invoice or any info of…
I can’t find an invoice or any info of my purchase
June 13, 2026
Easy to order
Easy to order. Delivery change date was arranged with no hassle, customer service great..
June 6, 2026
This company was great price also good…
This company was great price also good delivery very helpful would recommend this company
June 11, 2026
Best price for my TV
Best price for my TV, free next day delivery and easy to use website - perfect! Thank you
June 10, 2026
Delivery planned to suit me
Delivery planned to suit me
Delivery driver confirmed delivery time
Arrived as promised all very stress free which day and age most unusual
Very Impressive
June 2, 2026
Placed my order for a Sage Coffee…
Placed my order for a Sage Coffee machine. Order taken and funds paid. I was then called a few days later to arrange delivery. When I spoke with them I was told they did not have the item in stock, they had taken over orders for it and I’d get my money back in 7-10 days. Just update your website and prevent me having to part with money for no reason. Update - the company refunded my money, apologised and offered service recovery for any future purchases. This was a positive interaction and good to see they care about customer response and feedback.
May 31, 2026
Excellent price, easy process, fast delivery
Excellent price, easy process through website, delivery date met without issue.
May 31, 2026
Great customer service!
May 30, 2026
Great customer service from PRC Direct
Great customer service from PRC Direct! There was a delay in receiving my order and they were quick to respond and issue a refund re delivery costs. A great company to order from and would happily recommend them to anyone.
May 24, 2026
Great selection on offer
Great selection on offer, good prices, competition beating fast delivery.
May 27, 2026
Product was cheaper than most online…
Product was cheaper than most online stores.
Next day delivery.
Communication was excellent.
May 25, 2026
Great customer service
Was looking for a portable air conditioner that was in short supply and spoke to Suman who was very helpful. Conditioner arrived two days later - great service.
May 30, 2026
Unprompted review
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