Prestige Flowers Reviews 

Great selection of reasonable price flowers delivered well before time promised would be happy to recommend prestige flowers and would use them again

I used this service on another occasion and the flowers were lovely, so I am using them again.

Lovely product - very nice cards and extras.

Promised delivery within 24 hours. Royal Mail confirmed delivery would be 48 hours. Contacted Prestige, said if not possible for next day, send to another address or cancel the order as Recipient would not be address given. They basically said ignore Royal Mail, flowers (£90) would be delivered within original time frame. Flowers were delivered outside the 24 hours. No one was there to collect them. Royal Mail showed photo where flowers left in the driveway. Instead of taking up the matter with Royal Mail, Prestige refused refund and denied any liability.

Flowers for my only daughters engagement totally ruined.

Looks nothing like the pictures, so over priced and not worth it paying for £45 and expecting something much better than what was received.
The roses and leaves are half dead, lillies look like they are brand new and not bloomed which is good i suppose, but the roses will die before they've even had a chance to come out, just disappointing because i could have bought a much nicer bunch from the supermarket for way cheaper, which is what i will be doing next time!!!!!

Website difficult to manoeuvre

Ordered flowers yesterday morning to arrive today for my wifes birthday, you cannot tract delivery on there website, so ~i called and spoke to customer servises who was rude and unhelpfull, I was told that delivery could be anytime up tp 8pm, that was it, they have no idea as to when delivery will be.
I WOULD NEVER USE THIS FIRM AGAIN

Ordered the Ivory Harmony bouquet for a friend who has just had a baby. The website is beautiful, ordering was really easy and the flowers are always amazing. Will definitely be ordering again :)

We had a delivery issue with the flower delivery, but i must say that the problem was resolved quickly and professionally, the customer service was very good

Sad to say there is no ZERO. Useless next day delivery. Better not put next delivery if it is not going to be delivered next day.

We have used Prestige Flowers a number of times before and been happy with the service and so when a friend's mum suddenly passed away we decided to use them again. We paid for an upgrade to a 'medium' bouquet and in total it cost around £57 which was due to be delivered the day after she passed. The flowers were delivered on time and he sent us a photo of the bouquet which looked nothing like the photo on the website.There seemed to be a lot less flowers for the price we paid. We contacted customer service who and we sent the photo of the bouquet but they asked for photos from top and sides etc. How insensitive to ask us to ask our grieving friend to send photos! Our friend is grieving for his mum who has only passed a couple of days ago. Shrinkflation and lack of empathy has hit Prestige Flowers....

You asked for additional information but the link disappeared. The order no was 9913169.

Good selection of gift ideas
Eady to use. Fast efficient service. Nicely presented .planter was a bit small.

Beautiful flowers, great communication and quick deliveru

Excellent service, delivery time and flowers.
Would definitely use again! 😁

Photos of advert and reality like day and night... Paid for extra large box over 70 pounds, in photos locked very impressive, my wife received delivery today and send me photos, locked like roses from tesco for 8 pound with few more roses, very disappointing, never ever again using this company, the way how boguet is made just looked empty all along.... Shame really, can't even upload photos so you could take judgement call.

Very dissapointed 43 pounds spent on flowers for anniversary petals dying on roses and very small bunch contacted prestige flowers and ive just been told to pick the petals off because they are protecting the inner rose .....behave ! Avoid at all costs better off goin to tesco no joke

Please don’t buy from this company they sell you dead flowers that last a day they look nothing like the pictures I’ve reported them to trading standards

Ordered flowers for my sister's birthday well in advance to be delivered on a specific day. They didnt arrive even though Royal Mail sent a tx saying they would be deivered between ceetain hours. Three days later, still no flowers. Contacted PF who offered me a credit note initially but I asked for a full refund which I got eventually. Very disappointed as these were ordered as a gift. PF maybe need to check how many flowers are not being delivered on time! Also, no compensation or credit note offered as goodwill. Not good enough PF. Would not feel confident ordering in future. Another customer lost!

Great selection of flowers.
Easy to move round website and no problems sending.

Order number 9909500

I had ordered some flowers for my mums birthday which arrived dead or partially dead I contacted prestige flowers and spoke with Megan who dealt with my complaint. She was extremely helpful and attentive and nothing was too much trouble, I got another bunch flowers sent to my mum the following day for her birthday cannot fault them they are great value for money and the customer service is second to none. Thank you