Such helpful staff. They brought out several boxes of items for us to choose our favourite ones, as each piece was slightly different. It was excellent service. We weren’t rushed or made to feel that... See more
Company replied
Location
Switch locationUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
The shop layout is appealing with wonderful products. I wanted a saucepan and was impressed at the ranges. The staff were very helpful and informative. It was a productive experience and I will return... See more
Well laid out shop, very helpful and knowledgeable staff. An enjoyable shopping experience. I found everything I needed and will definitely return.
Staff were nice, took time to explain and answer questions that I had. Observe how other customers were treated with time and respect. Good range of products in store.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
- 0208 178 3811
4.9
Excellent
328 reviews
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Good experience & great products
June 24, 2026
5 stars. Really helpful staff…
Sales person couldn’t have been more helpful. Very pleasant and knew a lot about the different products. Let me try a couple of options before I purchased. Top marks!
June 25, 2026
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Reply from ProCook - Bromley
We appreciate your positive feedback on our products, prices, and service. Thank you for sharing!
Really friendly
Really friendly, knowledgeable staff and great priced quality products.
June 17, 2026
I have been made welcome ,the product…
I have been made welcome ,the product is very reasonably priced and the bonus is also have guarantee on the product.
June 21, 2026
Just what I wanted
Looking to replace some ancient Pyrex type dishes. Found a nice and reasonably priced set in ProCook. Happy days
June 13, 2026
Reply from ProCook - Bromley
We're so glad you found the perfect set to replace your old dishes! Enjoy your new ProCook items.
A great shop with great products
A great shop with great products. Some high end but lots that are really affordable.
June 13, 2026
Reply from ProCook - Bromley
We're so happy you enjoyed our selection and found our products affordable! We appreciate your kind words.
It was nice to be able to see the range…
It was nice to be able to see the range of pans and to feel the weight of them. The store was well lit and accessible, even for my wheelchair using wife. The staff were knowledgeable and very helpful when outlining the best care for the pan I purchased. A great shopping experience
June 11, 2026
Reply from ProCook - Bromley
We're so pleased you had a great shopping experience! It's wonderful to hear our store was accessible and well-lit, and that our staff were knowledgeable and helpful. Thank you for your kind feedback.
Reply from ProCook - Bromley
We're so glad our staff was helpful, knowledgeable, and polite. We appreciate your feedback!
Reply from ProCook - Bromley
We appreciate your positive feedback.
Assistant was so friendly and helpful
Assistant was so friendly and helpful . Excellent customer service
June 12, 2026
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Wide range in store and reasonable prices.
June 12, 2026
Friendly knowledgable service and good…
Friendly knowledgable service and good quality knife
June 11, 2026
Fantastic service
I received excellent customer service and advice when looking to buy a knife for someone as a gift. Really impressed with how friendly and attentive the person serving me was.
June 5, 2026
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