I visited the store to purchase a set of Gourmet saucepans and was dealt with by 2 very helpful assistants. The same applied again when I returned to purchase 2 more. I am extremely pleased with my pu... See more
Company replied
Location
Switch locationUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
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See what reviewers are saying
Lovely staff, greeted me with a smile, but left alone when I wanted to browse. Very helpful when I requested a nutmeg mill as an addition to my pan, you need to stock them, they save knuckles!
As said before assistants did not give me time to browse before pouncing on me although helpful I just wanted more time to look at other products
Company replied
The shop assistant was very polite and helpful. Bought the frying as a gift for my partner. I previously bought him as set of Pro Cook from yourselves. Many thank
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, United Kingdom
4.8
Excellent
1K reviews
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Such a great choice of products
Such a great choice of products! Very helpful and knowledgeable staff. Great service. As I was unable to carry my products to my car, a lovely staff member carried them for me. Wish I'd got his name!!
September 1, 2026
Lovely shop, great staff.
Went looking for quality knives as I'm doing more and more cooking, so wanted to treat myself. Was helped by Isabelle who was mint - great knowledge, patient while I decided which brand to go with, and very helpful. Settled on 3 lovely, well weighted knives, a block and a wet stone. I highly recommend this shop and will be back ( need more pots and pans now! )
August 29, 2026
Great customer service
Customer service from staff in store was great. Products I bought were high quality.
August 31, 2026
Lovely staff
Lovely staff - very helpful; excellent quality pans which look fantastic for our new kitchen - great value too
August 28, 2026
Good quality kitchen wear and the staff…
Good quality kitchen wear and the staff are very helpful took glasses out of my hands for example so I could go around the shop for the remainder of my items I was looking at
August 31, 2026
Very helpful and pleasant staff
August 25, 2026
Great choice of pans
Great choice of pans, good quality and the price was right but most of all the service I received was excellent.
August 28, 2026
VERY HELPFULY & NICE STAFF
VERY HELPFULY & NICE STAFF, WHAT WE NEEDED AT THE RIGHT PRICE, & HAVING SISSORS I CAN USE, OWNING TO MY HANDS, & IN A SAFTER CASE GREAT, GREAT SHOP, SO MUCH TO CHOOSE FROM THANK-YOU
August 25, 2026
Wonderful staff and so helpful
August 19, 2026
Good quality products …
We always go there when we need anything for our kitchen, the quality is very good and the staff are always very polite, helpful and very friendly 😀
August 17, 2026
Great variety of products
Great variety of products, Great staff very friendly and helpful
August 22, 2026
Staff very helpful
Staff very helpful. Bought melamime violates and pasta bowls in the sale. Very good price. Hope they wear well in our motorhome.
August 18, 2026
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Reply from ProCook - Mansfield
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
I found the staff to be very helpful.
I found the staff to be very helpful and informative when I was purchasing some saucepans they could not have been more helpful and very polite. I would recommend this store.
August 12, 2026
Reply from ProCook - Mansfield
We're so pleased to hear that our staff were helpful and polite when you were purchasing saucepans. We truly appreciate your recommendation!
Friendly staff very helpful nothing…
Friendly staff very helpful nothing too much trouble
August 16, 2026
Reply from ProCook - Mansfield
We're so glad to hear that our team was friendly and helpful, and that you felt nothing was too much trouble. We truly appreciate your wonderful feedback!
Reply from ProCook - Mansfield
We're so glad to hear that our staff was fantastic, helpful, and knowledgeable during your visit. We truly appreciate your kind words!
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