Lovely shop a wide range of selling quality products offering excellent value for money. I purchased a cast iron casserole at a quarter of the price compared to the well-known 'premium' brand. The sa... See more
Location
Switch locationUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The ladies in the shop at Spalding were wonderful. Really helpful, professional and knowledgable about what they had on the shelves. Went to in to browse, came out with lots of things I didn’t rea... See more
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... See more
Company replied
Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, United Kingdom
4.9
Excellent
877 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice lay out in shop,freindly staff and…
Nice lay out in shop,freindly staff and helpful my whole experience of my visit was enjoyable and my purchase was brilliant and just what I was looking for . Thank you for your service.
April 23, 2026
Reply from ProCook - Spalding
We appreciate you taking the time to share your kind words! We're so happy to hear that you found our shop layout nice, staff friendly, and purchase brilliant.
Reply from ProCook - Spalding
We appreciate your kind words about our team.
High praise for assistants.
The assistants are always helpful and never make you feel that you are being a nuisance asking questions about products. The item I purchased I feel is of good value.
April 23, 2026
Reply from ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that you've found our assistants helpful and that you feel the item you purchased is of good value.
TOP QUALITY DISH
April 22, 2026
Reply from ProCook - Spalding
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Reply from ProCook - Spalding
We appreciate you sharing that our shop was lovely and our products were fabulous; it means a lot to our team!
The lady who served me was very helpful…
The lady who served me was very helpful when I was purchasing some new wine glasses.
April 21, 2026
Reply from ProCook - Spalding
We're happy to hear that our staff was helpful during your wine glass purchase. Thank you for sharing your positive experience with us!
Springfields experience
We called in at the springfields shop close to closing time , The young assistant offered advice , She was very professional, Her knowledge of products was outstanding ,
May I say an asset to your company .
I’m sorry I didn’t get her name to mention ,
Very pleased with our purchase
April 21, 2026
Pro cook Spalding
The team are lways helpful and good customer service. Good range of products
April 19, 2026
Great service and informative about…
Great service and informative about what product you should buy for particular types of cooking.
April 20, 2026
Excellent products
I found the assistants extremely helpful, courteous and knowledgeable about the products they are selling.
April 18, 2026
The staff at Springfield Outlet Centre…
The staff at Springfield Outlet Centre are knowledgeable and friendly.
The quality of ProCook products far exceeds other brands.
April 15, 2026
Absolutely love these items excellent…
Absolutely love these items excellent quality throughout
April 6, 2026
Reply from ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy you love the excellent quality of our items.
Quality at ProCook
I have shopped in the Spalding branch before and found the staff very friendly , helpful and knowledgeable.
The ProCook products are second to none.
I strongly recommend them.
Thank you ProCook Roland Austin
April 9, 2026
Reply from ProCook - Spalding
We're happy to hear you find our products second to none and our staff friendly, helpful, and knowledgeable at the Spalding branch. We appreciate your strong recommendation!
Love shopping here
Love shopping here, sheaf covered knives are Brilliant so sharpe, gadgets you wouldn't believe you could manage without. Love the shop.
April 7, 2026
Reply from ProCook - Spalding
We're so happy to hear you love shopping with us and that you appreciate our knives and unique gadgets! It's great to know you love the shop.
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable across a number of ranges. The staff are highly recommended and will help to avoid any costly mistakes!
April 4, 2026
Helpful and friendly
The staff were helpful and friendly without being pushy. Pushy staff just send me out of the shop straight away. The shop was well stocked, clearly labelled and inviting.
April 3, 2026
Staff were friendly and helpful
Staff were friendly and helpful, the shop is bright and well stocked .
April 6, 2026
Shopping Experience
The service was excellent, the product was very good at a very reasonable price.
April 1, 2026
Reply from ProCook - Spalding
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our excellent service and product price.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.