Lovely shop a wide range of selling quality products offering excellent value for money. I purchased a cast iron casserole at a quarter of the price compared to the well-known 'premium' brand. The sa... See more
Location
Switch locationUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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The ladies in the shop at Spalding were wonderful. Really helpful, professional and knowledgable about what they had on the shelves. Went to in to browse, came out with lots of things I didn’t rea... See more
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... See more
Company replied
Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, United Kingdom
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The customer service team was extremely…
The customer service team was extremely courteous and helpful in getting the things that I wanted. I was visiting from Brooklyn New York and felt very welcome. I would always shop at ProCook.

Reply from ProCook - Spalding
Good prices reflect good quality
Always have what I want at a reasonable price and helpful staff

Reply from ProCook - Spalding
Very Friendly Staff And Always Very…
Very Friendly Staff And Always Very Helpful On Every One Of Our Visits..
Great service replace defective pan
The personal were very helpful when we took in a granite coated frypan where the coating was breaking up. Found the bill and exchanged the item no questions asked!

Reply from ProCook - Spalding
Your staff are always ...
Your staff are always very friendly and helpful. They deal with everything politely and efficiently. Couldn't wish to be treated any better than I was.
New Sharper
Purchased a new Sharper, original one has lasted 7yrs, and helped maintain my ProcCook knife set in good condition. The knife set has been used daily for 7yrs and remain in excellent condition!

Reply from ProCook - Spalding
Products always good quality and made…
Products always good quality and made to last. The staff are very helpful along with the shop layout being well presented.
Shop assistant was helpful
Shop assistant was helpful, without giving a hard sell. Very pleased with the pans I bought. They transfer heat really well, clean easily and look great hanging in my kitchen!
Another happy customer.
Many say they have a good experience shopping at ProCook. Well so did I, the shop assistant assessed my shopping requirements and supported me through my options on the products in store. This enabled me to acquire the product I wanted with a reliable guarantee at a reasonable price. Thank you.
Staff cheerful as always and very…
Staff cheerful as always and very helpful. Store well organised and very clean. Always enjoy my visit.
Lovely staff, knew about the product we wish to buy
We were given all the information we needed, which helped in our decision before making our purchase
Lovely shop
Lovely shop, well set out, clearly priced. Good quality goods.
Helpful staff

Reply from ProCook - Spalding
Excellent in store service and quality…
Excellent in store service and quality items !! Took advice on which knives to purchase and we are very happy

Reply from ProCook - Spalding
Good shopping experience …
The shop offered a range of saucepans suitable for my needs. The shop assistant was really helpful and advised of the current offers avaliable. She was able to advise on each of the different makes which enabled me to make an informed choice. Once I had selected and paid for a set she then asked if I wished to leave them in the store and collect them at the end of my shopping trip. The shop assistant was pleasant and polite, the shop was very clean and organised and the prices competitive, I would certainly recommend a visit there.

Reply from ProCook - Spalding
Visited ProCook in Springfield’s…
Visited ProCook in Springfield’s Designer Village, Spalding, and honestly couldn’t fault it. The staff were incredibly friendly and welcoming, and more than happy to help with anything I needed. They took the time to answer all my questions properly and never made me feel rushed.
I left feeling really happy with both the service and the overall experience. You don’t find many places like this anymore where customer service genuinely matters. I’ll definitely be back — highly recommended.

Reply from ProCook - Spalding
The staff were friendly and helpful and we would recommend this shop.
The staff were friendly and helpful and answered all our questions, this helped us to makeup our minds to purchase your product.
We have used it and we will probably go back and buy another one.

Reply from ProCook - Spalding
Excellent service as usual and plenty…
Excellent service as usual and plenty of advice

Reply from ProCook - Spalding

Reply from ProCook - Spalding
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