The customer service was friendly and helpful and polite. Helping me with the IT part of the process and stopping me from getting lots of junk mail . The product I bought was a magnetic knife holder a... See more
Location
Switch locationUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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See what reviewers are saying
The scissor deal of 3 pairs for £10 is great and I love the blade separation facility for full and easy cleaning especially after food preparation! Each pair of scissors comes with a sleeve blade pr... See more
Meg and the team at Procook Trafford centre were amazing, really knowledgeable and guided me through which pans to buy when I was overwhelmed and had no idea where to start. Beautiful store to visit t... See more
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, United Kingdom
4.8
Excellent
1K reviews
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Reply from ProCook - Trafford
We're so glad you enjoyed our products and found our staff friendly and helpful!
The gentleman at the shop was very…
The gentleman at the shop was very pleasant and helpful when address to.
May 5, 2026
Reply from ProCook - Trafford
We're so glad to hear our staff was pleasant and helpful. Thank you for your kind words!
Quality of things are really good and…
Quality of things are really good and staff are professional.
May 4, 2026
Reply from ProCook - Trafford
We appreciate your kind words about our quality and professional staff.
GREAT PLACE TO SHOP
Friendly, knowledge, approachable staff. Quality products at good value. Good variety of products covering varied price ranges to suit individual needs
April 30, 2026
Assistant was very helpful and knew…
Assistant was very helpful and knew about Procook Stan Mixer. He arranged for a Prompt delivery.
April 15, 2026
Reply from ProCook - Trafford
We appreciate you letting us know our service was gentle and generous; it means a lot to our team.
The sales person was extremely helpful…
The sales person was extremely helpful and knowledgeable and answered all my questions
April 22, 2026
Reply from ProCook - Trafford
We appreciate you sharing your experience! We're so happy to hear that you found the salesperson helpful and knowledgeable, and that they answered all your questions.
High quality cookware for great prices
High quality cookware for great prices! I’ve shopped at the store in Trafford and online, had a positive experience with both. At the Trafford centre location, there are a lot of options to see in person, and they even offer to hold your purchased items while you continue shopping. Would highly recommend!
April 26, 2026
Reply from ProCook - Trafford
We're happy to hear that you find our cookware high quality and our prices great! It's wonderful you've had positive experiences both in our Trafford store and online. We appreciate your recommendation and are glad you enjoyed the hold service.
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our wide selection, prices, and helpful staff.
Im always happy to shop or browse at…
Im always happy to shop or browse at ProCook stores. The quality is always great and service always tops!
April 24, 2026
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you're always satisfied with our quality and service.
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy you found what you were looking for and were served with a smile.
It’s durable
It’s durable, versatile, and well-suited for both everyday cooking and larger meals, making it a dependable choice for home cooks.
April 17, 2026
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our product durable and versatile for everyday use.
Reply from ProCook - Trafford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Reply from ProCook - Trafford
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
Trafford Centre store. Nice sales staff. Helpful. Pleasant. Not pushy
I was served by a friendly and knowledgeable man. I left the store thinking I wish more shops had nice staff like him.
April 20, 2026
Reply from ProCook - Trafford
We're happy to hear that you had such a positive experience with our staff! We appreciate your kind words and are glad you enjoyed your visit.
Great service helpful staff
April 11, 2026
Reply from ProCook - Trafford
We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!
Good customer service from the staff
Good customer service from the staff, they were efficient and very helpful.
April 18, 2026
We found that the ProCook Store…
We found that the ProCook Store attended offered a wide range of cooking related products of good quality that were also well priced and offered value for money.
April 14, 2026
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