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Rated 4 out of 5 stars

The best things about Proplend : 1. the amount of information on the loans and the underlying security they provide which allows each investor to fully appreciate the risk they want to take. 2. The... See more

Company replied

Rated 1 out of 5 stars

I receive my tax summary from Proplend showing gross interest. This is incorrect in my opinion. Every other P2P lender provides a statement showing net interest. In effect by using the Proplend figure... See more

Company replied

Rated 5 out of 5 stars

Early days for me but all looks fairly well on Proplend. Decent interest rates. First Secured low to mid LTV. Autoinvest tranche A lower risk. The Secondary market option is welcome. Proplend sh... See more

Rated 5 out of 5 stars

Best kept secret in P2P lending so don't tell anyone else. It's got it all except an even fatter pipeline of quality loans. Every loan can be invested in at a max 50% LTV if you wish. An interest rese... See more

Company replied

Company details

  1. Non-Bank Financial Service

About Proplend

Written by the company

Proplend is the leading technology platform for investor funded commercial property loans.

The FCA approved platform splits commercial property mortgage, bridge and VAT loans in up to three loan to value (LTV) based risk tranches and £1,000 loan investments.

The platform then matches commercial property borrower demand for loans with Lenders demand for regular monthly income.

The three loan to value based risk tranches mean that Lenders with different risk parameters and return requirements can all participate in the same loans.

As of May 2023, more than £190m of loans have been funded across the platform with £125m of capital and £21m of interest repaid to Lenders.

Proplend has for the past 5 years been rated as one of the top and safest Peer to Peer lending platforms in the UK with an exceptional 3/3 4thway PLUS rating.

Lenders are able to earn tax free returns via tax efficient wrappers, Proplend is a HMRC approved ISA manager and operates a flexible Innovative Finance ISA (IFISA).

In addition, we work with several pension administrators which enables Lenders to make loans via their SIPPs and SSAS’s and we have a dedicated Wealth Manager portal for Lenders who which to be advised.

The online platform is quick and simple to use and we are always at the end of the phone should you have any questions or problems.

Peer to Peer Lending is not covered by the Financial Services Compensation Scheme. Don’t invest unless you’re prepared to lose money. This is a high risk investment. You may not be able to access your money easily and are unlikely to be protected if something goes wrong.

Contact info

4.1

Great

TrustScore 4 out of 5

102 reviews

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Rated 4 out of 5 stars

Much improved...

After posting a poor rating for Proplend two years ago and having stuck with them despite the rating I must now congratulate them on improving their service, reliability and credibility - thank you.

October 8, 2019
Unprompted review
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Reply from Proplend

Thank you for sticking with us and taking the time to re-review us. It is much appreciated. Richard

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Rated 5 out of 5 stars

site very easy to use good range of…

site very easy to use good range of interest rates depending on how much risk you want to take

September 14, 2019
Unprompted review
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Reply from Proplend

Really appreciate you taking the time to review the platform Stephen. Richard

Rated 5 out of 5 stars

I'm Happy

Overall I'm very happy with Proplend.

Things to look out for are the paucity of investment opportunities (a few a month typically) and the speed with which they are snapped up. Also the minimum investment amount (£1000) is on the large side.

None of these bother me. I use the Auto-Lend facility to ensure a look-in when loans come up. Auto-Lend has priority over manual lenders and - for all but the smallest loans - guarantees you a bite of the cherry. However, it only works for Tranche A - which is what I'm going for.

I drip feed money into my (flexible ISA) account (on average a £1000 / month) as and when a loan that I want to invest in becomes available. It'll take maybe 2 years to get all the money I want invested - but that's fine - I'll be using the uninvested part for others things in the meantime.

September 14, 2019
Unprompted review
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Reply from Proplend

Great to hear you're happy with the platform Si and that Auto-Lend is getting you invested into a good range of loans. Richard

Rated 5 out of 5 stars

Good range of property loans

Good range of property loans for investment, good returns with reasonably controlled risk. Especially good that that the investment can be in an ISA.

September 14, 2019
Unprompted review
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Reply from Proplend

Glad you're enjoying our tax-free ISA returns. Thanks Kenneth. Richard

Rated 5 out of 5 stars

Great platform, excellent yields.

Great platform. Easy to use and some excellent yields to be had - often with low LTVs!

One reservation though: the minimum investment amount is 1,000.

@Proplend would you consider lowering the minimum investment amount? If not, why?

Thanks, T.

February 10, 2019
Unprompted review
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Reply from Proplend

Thanks for the feedback Thomas. Lenders who've been with us for a few years may remember our higher maximums. So we have reduced it in the past down to £1,000, but no immediate plans to reduce it further. Richard

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Rated 3 out of 5 stars

Proplend on trial, bad start with a bit of conflict with customer services.

I’m an experienced P2P investor with a number of different sites over the last 6 years.
I’ve found this site to have a number of drawbacks and a quirky anomaly if you purchase on the secondary market with an income account.
I have an income account within an isa and the problem I experienced was caused by buying a loan on the secondary market for £1000 plus accrued interest of £4 . At the end of the month that accrued interest which was part of the purchase is paid back to my originating bank account. This can then create a problem as your total investment is effectively reduced by that accrued interest this results as in my case I then had insufficient funds to purchase my next loan as I had only £996 left instead of the £1,000 that I thought I had which stopped me from purchasing a loan until I topped my account back up .

I’ve suggested a simple solution to proplend , such as don’t pay back accrued interest on the secondary purchases , however they have had great difficulty in even recognising the problem which I found very disappointing and frustrating. If you can’t recognise a problem then you can’t fix it ?
The £1000 minimum for purchases is also a problem when trying to diversify trial sums.
It’s taken me 2 months to invest £5k in £1k loans , some loans have a minimum of £2k.
New loans are in short supply and often sell out very quickly with no way of reserving a purchase.
My other reservation is a number of loans are on the basis of retained interest payments sometimes for the loan period , this worries me as you then have no idea on the reliability of the borrower.
Time will tell if I invest further .

February 8, 2019
Unprompted review
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Reply from Proplend

We hope you decide to continue to lend with us as you become more familiar with our platform and tailor your account more to your requirements.

Our secondary market has been specifically designed to boost liquidity, with the selling lender receiving their accrued interest at point of sale. The buying lender gets paid this amount back on the next interest payment date along with the rest of the accrued interest for the month.

Having your income regularly swept from your Proplend account to your bank account is an option, not the default. You can turn this off in the 'banking' section of your dashboard.

For priority for Tranche A investments in new loans only (which tend to be very popular as you say), you can enable our Auto-Lend facility - selecting the 'Primary' market option if you'd prefer not to pay the accrued interest required for secondary market purchases. Richard

Rated 5 out of 5 stars

Developing nicely!

Transparent data on loans. Good reporting whilst loans are outstanding. Website easy to use. Interest rates attractive. Increasing number of new loans.

January 2, 2019
Unprompted review
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Reply from Proplend

Thanks for the 5 stars Philip. Richard

Rated 5 out of 5 stars

Great platform...

Great platform, professional team and good deal flow.

Been investing successfully for over a year and has worked much better than most of the other alternatives currently available in the market place.

January 2, 2019
Unprompted review
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Reply from Proplend

Thanks for sharing your positive platform experiences Ab. Richard

Rated 5 out of 5 stars

I have invested via Proplend for over a year.

I have invested via Proplend for over a year now and everything has been first class and very professional. The opportunities appear well researched and to date there have been no issues. Payment is very prompt and they are very responsive to any queries etc.

December 20, 2018
Unprompted review
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Reply from Proplend

Much appreciated John - here's to another year of first class returns. Richard

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Rated 5 out of 5 stars

I have invested via Proplend for 9 months.

I have invested via Proplend for several months now and they have been very professional throughout and there have also been no problems with the loans or payment which is always prompt. In addition, they always respond very quickly with any questions I have etc. All in all very good.

December 19, 2018
Unprompted review
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Reply from Proplend

Thank you for your positive comments and for investing via our platform Judith. Much appreciated - Richard

Rated 5 out of 5 stars

Great way to diversify your IFISA portfolio

Responsive customer service, easy to use website and the documentation on loans is very thorough. Would recommend highly, given the comparative security available in the lower-risk tranches. Proplend and Crowd2fund are my go-to IFISAs.

Don't worry if you don't see many loans in funding at any one time - more do come; just be ready for the 12pm next day notification and log on then to get a piece of the action. The Tranche C fills up quickly, but B and A aren't a problem to get in on.

December 13, 2018
Unprompted review
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Reply from Proplend

Many thanks for your review. Yes, we have a couple of new loans available now and as you say, more are coming! We also typically have other (active) loans available on the secondary market to diversify into. Thanks again, Richard

Rated 5 out of 5 stars

Excellent

Have been with Proplend for a few years. Never had a bad experience. Excellent website, first-rate customer service and most importantly have always felt that they can be trusted with my money.

November 29, 2018
Unprompted review
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Reply from Proplend

Thanks for your loyalty and trust Anne. Richard

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Rated 5 out of 5 stars

The platform offers full transparency…

The platform offers full transparency on the loans, which makes it a great way to invest. The website is also very clearly laid out.

It just needs more loans!

November 29, 2018
Unprompted review
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Reply from Proplend

Thanks Taco. Hopefully you've noticed an upturn in origination in 2018 but we're working hard to make many more loan investment opportunities available in 2019 (and beyond). Richard

Rated 5 out of 5 stars

Keeping me informed all the way!

Easy to set up an account and constantly updated with offerings and investment news! Simple (and that's what I need!) dashboard with everything displayed where you want it. Good rates and plenty of information about all offerings even before they become available.
So far so good!!

November 6, 2018
Unprompted review
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Reply from Proplend

Thank you for reviewing us Paul - great to have you on board. We'll try to keep up the high standards. Richard

Rated 5 out of 5 stars

Proplend

I think this is an excellent place to invest part of your savings portfolio.

The new Proplend web interface makes it much easier to invest in loans and see what is happening to your account. The new web interface also seems much quicker. The Proplend team are very friendly and quick to respond to any questions, money sent across to the platform reaches your account very quickly.

Loans are security backed and Proplend keep back some loan interest and first legal charge of properties so that investor loans are as secure as they can make them.

I only have two minor niggles:
1. You can see new loans that are pending but have no idea when they will go into funding. You are then given less than 24 hours notice that the loan will go into funding at a specific time of the following day. If the loan is relatively small in value and you are not available at the chosen time of day then you will miss being able to invest.
2. Proplend work hard to build the loan pipeline but there are not a huge number of loans going live. Because of niggle 1 and because you have to be very lucky to spot when someone is selling down their loans on the Proplend Loan Exchange part of the website it is hard to build up a diversified loan portfolio.

August 7, 2018
Unprompted review
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Reply from Proplend

Thanks for your high praise and constructive feedback Brian. Richard

Rated 4 out of 5 stars

Number of new loans limited

Number of new loans limited, but those that do come to market and you are quick enough to invest in look good value.

Unclear how one gets information needed for tax return.

July 30, 2018
Unprompted review
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Reply from Proplend

Thanks David - yes, you do need to be quick to get into some of our more popular loans.You will automatically get a tax statement through your Lender Dashboard at the end of the tax year. You won't need to make a return if it's an ISA account though. Richard

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Rated 5 out of 5 stars

Easy company to deal with

Easy company to deal with, with nothing hidden all crystal clear

July 30, 2018
Unprompted review
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Reply from Proplend

Thank you for sharing your positive experiences with us Malcolm - much appreciated. Richard

Rated 3 out of 5 stars

Ok but pipeline needs improving

Site is easy and everything seems to work. But unfortunately no new properties have been added in the 2 months since I joined

July 30, 2018
Unprompted review
Proplend  logo

Reply from Proplend

Thanks for reviewing us Chris. Glad you find the site easy to use and sorry if you didn't manage to get into either of our new loans that funded this month. Please get in contact with us if you don't think you're getting our new loan investment notification emails and we'll try to resolve any issue. Richard

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