While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The best things about Proplend : 1. the amount of information on the loans and the underlying security they provide which allows each investor to fully appreciate the risk they want to take. 2. The... See more

Company replied

Rated 1 out of 5 stars

I receive my tax summary from Proplend showing gross interest. This is incorrect in my opinion. Every other P2P lender provides a statement showing net interest. In effect by using the Proplend figure... See more

Company replied

Rated 5 out of 5 stars

Early days for me but all looks fairly well on Proplend. Decent interest rates. First Secured low to mid LTV. Autoinvest tranche A lower risk. The Secondary market option is welcome. Proplend sh... See more

Rated 5 out of 5 stars

Best kept secret in P2P lending so don't tell anyone else. It's got it all except an even fatter pipeline of quality loans. Every loan can be invested in at a max 50% LTV if you wish. An interest rese... See more

Company replied

Company details

  1. Non-Bank Financial Service

About Proplend

Written by the company

Proplend is the leading technology platform for investor funded commercial property loans.

The FCA approved platform splits commercial property mortgage, bridge and VAT loans in up to three loan to value (LTV) based risk tranches and £1,000 loan investments.

The platform then matches commercial property borrower demand for loans with Lenders demand for regular monthly income.

The three loan to value based risk tranches mean that Lenders with different risk parameters and return requirements can all participate in the same loans.

As of May 2023, more than £190m of loans have been funded across the platform with £125m of capital and £21m of interest repaid to Lenders.

Proplend has for the past 5 years been rated as one of the top and safest Peer to Peer lending platforms in the UK with an exceptional 3/3 4thway PLUS rating.

Lenders are able to earn tax free returns via tax efficient wrappers, Proplend is a HMRC approved ISA manager and operates a flexible Innovative Finance ISA (IFISA).

In addition, we work with several pension administrators which enables Lenders to make loans via their SIPPs and SSAS’s and we have a dedicated Wealth Manager portal for Lenders who which to be advised.

The online platform is quick and simple to use and we are always at the end of the phone should you have any questions or problems.

Peer to Peer Lending is not covered by the Financial Services Compensation Scheme. Don’t invest unless you’re prepared to lose money. This is a high risk investment. You may not be able to access your money easily and are unlikely to be protected if something goes wrong.

Contact info

4.1

Great

TrustScore 4 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Experience to date,

At first, I was somewhat concerned at the business model and the good high rates of interest. However, now nearly a year later, and now with a considerable portfolio, and my own ongoing financial management experience I can only say how pleased I am, that "I followed the money".
Whenever I have had cause to contact the office I was given first-rate, simple and understandable information, and in the beginning, help to set up my account. Since then everything has run smoothly and I am very pleased with my portfolio return. I have already recommended 'Proplend ' to several of my family friends and others, who are now also building up their portfolios. Thank you to you all at Proplend.

June 11, 2018
Unprompted review
Proplend  logo

Reply from Proplend

Pleased to hear you're happy with your loan portfolio and returns - thank for recommending us Clifford. Richard

Advertisement
Rated 3 out of 5 stars

still testing this platform out

still testing this platform out. i hope it will be positive soon

June 10, 2018
Unprompted review
Proplend  logo

Reply from Proplend

Thanks for giving us a try Alan - hopefully you'll be able to update your review to 4 or 5 stars once you've been with us a little longer. Richard

Rated 4 out of 5 stars

I've been with Proplend some time now…

I've been with Proplend some time now, and on the whole found it quite a positive experience.

I've got a number of loans at present with no losses to date. But my first two loans that have come to completion, have not done so on time.

I don't like the new website, compared to the old one. How about investor input the next time?

The team normally get back to me on issues/enquiries in a timely manner.

I'd be looking to possibly increase significantly my investment in Proplend, if Peer to Peer companies come under the financial services compensation scheme, but I'm using different platforms as not to have all my eggs in one basket. (OBVIOUSLY PROPLEND DO HAVE THINGS IN PLACE, LIKE 1ST CHARGE, TO HELP TO REDUCE THE CHANCES OF INVESTOR LOSS).

June 7, 2018
Proplend  logo

Reply from Proplend

The website (dashboard) upgrade has been largely well received with changes made in response to Lender feedback and the incorporation of our Innovative ISA. Sorry to hear it's not to your likeing John but glad your experience has been generally a positive, participating in quite a few loans with no losses. Thanks, Richard

Advertisement
Rated 5 out of 5 stars

Very good when you need cash urgently

Very good when you need cash urgently. Just sell some loans, payment sometimes within two hours.

June 7, 2018
Unprompted review
Proplend  logo

Reply from Proplend

Glad you're finding our secondary loan market useful Joseph, thanks. Richard

Rated 5 out of 5 stars

Easy to use platform,good…

Easy to use platform,good communication.Early days but pleased so far.

June 7, 2018
Unprompted review
Proplend  logo

Reply from Proplend

Thanks for sharing your experiences Mark. Richard

Rated 5 out of 5 stars

super

I am very satisfied
no unpleasant experience

June 2, 2018
Unprompted review
Proplend  logo

Reply from Proplend

That's great - thanks Zbysek. Richard

Rated 5 out of 5 stars

Proplend

Very clear and open information and processes for anyone who has the time, interest and sense to select their own property-backed P2P lending portfolio, according to their own risk/return profile. And an IT system that actually works properly every time (so far!!).

June 1, 2018
Unprompted review
Proplend  logo

Reply from Proplend

We'll try to continue to live up to your expectations Jeremy. Thanks. Richard

Advertisement
Rated 3 out of 5 stars

OK so far.

Good contact with Proplend, but very few loans available, and so at a minimum of £1000 each, getting diversification is not possible. If the loan quality is as high as it appears, this will not matter.

June 1, 2018
Unprompted review
Proplend  logo

Reply from Proplend

Thanks Chris - we're continuing to work hard on the loan origination side of things. Diversification can take time but keep an eye out for existing loan parts that are made available on our loan exchange, as well as the couple of new loans we expect to make available each month going forward.

Rated 5 out of 5 stars

Straightforward and good return

Set up both an ISA account and a normal account. ISA account was very simple as just filled in a form for HSBC to transfer funds. Just transferred money directly for normal account. Have invested in a few commercial properties and has been very straightforward. Good return with first charge over the property.

December 9, 2017
Unprompted review
Proplend  logo

Reply from Proplend

Thank you Ben - Good to have you on board.

Rated 5 out of 5 stars

Proplend

Easy to setup and administer

November 11, 2017
Unprompted review
Proplend  logo

Reply from Proplend

Thanks for sharing your experiences Phil. Richard

Advertisement
Rated 4 out of 5 stars

Good for ISA s

I've used only the ISA based investments. About the best rate of return you can get on an ISA (assuming no defaults). Only problem is not enough properties - they go very quickly.

November 10, 2017
Unprompted review
Proplend  logo

Reply from Proplend

Thanks Ian - we're working hard to get more loans and more Lenders into those loans. Glad you like our ISA. Richard

Rated 5 out of 5 stars

Very Good

Very easy to use website. Helpful and readily available staff.

November 10, 2017
Unprompted review
Proplend  logo

Reply from Proplend

Thank you for your kind words. Richard

Rated 5 out of 5 stars

Excellent

Excellent. I would recommend proplend and have already done so.

November 10, 2017
Unprompted review
Proplend  logo

Reply from Proplend

Thanks Barbara - much appreciated. Richard

Advertisement
Rated 5 out of 5 stars

I wish I’d discovered the platform earlier

I’m relatively new to Proplend having looked for other platforms that offer manual loan selection when some of my existing platforms went down the auto-invest route. I like to do my own DD on individual investments and
the comprehensive information that is made available allowed me to satisfy my own checks. They haven’t had any defaults but still worth reviewing yourself.

November 10, 2017
Unprompted review
Proplend  logo

Reply from Proplend

Thanks John - we wish you had discovered us earlier too :) An auto-invest option will be coming to our platform in the new year but Lenders who prefer to manually select their loans can continue to do so. Thanks again - Richard

Rated 5 out of 5 stars

Pleasantly surprised by rates and …

Pleasantly surprised by rates and liquidity
After doing some research on peer to peer lending and looking at recommendations of some of the safer platforms, I decided to invest in Proplend earlier this year. I was pleasantly surprised by the returns available considering loans are all secured. I also managed to sell a couple of loans parts quickly to invest in their new ISA.

October 7, 2017
Unprompted review
Proplend  logo

Reply from Proplend

Thanks for investing and sharing your experiences John. Richard

Rated 5 out of 5 stars

I have been investing in P2P loans for …

I have been investing in P2P loans for a few years now. I came across Proplend and liked their proposition and the transparency and decide to give them a go. I have made several investments now and am increasing the capital I commit. Good reporting, no surprises so far, and they seem very willing to communicate. I have also introduced some clients to them because of the confidence I feel in them.

September 20, 2017
Unprompted review
Proplend  logo

Reply from Proplend

Thanks for your continuing support David - it's much appreciated. We hope to continue to justify and build your confidence in the platform. Richard

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look