Dr McCluskey was very personable and thorough. This is a weird experience for an adult and he made it less weird. And I benefit from having some new data points and possible explanations for how som... See more
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Company details
- #6 of 33 best companies in Mental Health Service
Written by the company
Prosper Health provides adult autism diagnosis and neurodivergent-affirming therapy. Their services are covered by most major health insurance carriers, conducted via telehealth, and clinically validated. Assessments protocols are based on over 30 years of peer-reviewed research and developed in collaboration with faculty from Yale and Northwestern. Assessment and therapy techniques are clinically validated, evidence-based, and standardized. Prosper's clinicians are neurodiversity-affirming, experts in adult autism, and trained to recognize and understand autism across diverse experiences, including women, LGBTQ+, and BIPOC clients.
Contact info
United States
- www.prosperhealth.io
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Replied to 78% of negative reviews
Typically replies within 1 week
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The providers were responsive
The providers were responsive, knowledgeable, and spoke in terms a layperson easily understands. They make you feel comfortable regardless of what you have going on in your life.
Easy from start to finish
From start to finish prosper couldn’t have made this experience of getting an assessment any easier. Dr Van Sickle was very kind and warm during the entire set of interviews and the assessment appointment. I appreciated her patience and kindness during the process. I fully recommend prosper health for anyone looking for a caring personal experience in getting assessed for autism.
My Clinician was knowledgeable easy to…
My Clinician was knowledgeable easy to talk to and the report was very detailed with great recommendations and resources.
Harmful and Unacceptable
My daughter recently attempted to work with Prosper Health to get tested. She was scheduled to meet with a Dr.Kathryn Eklund for this assessment, but this “doctor” never showed up for the Zoom calls. This happened THREE times without any communication. Three times my daughter logged into the call, waited 40+ minutes and each time this doctor was a no-show. My daughter was beside herself, crying and very anxious after these missed appointments. Unacceptable. Originally, Bridget was told the doctor had an emergency appendectomy, but this is hard to believe because it happened two more times. My daughter attempted to message the doctor each time she didn't show, but got no response.
I’m not sure what kind of psychologist fails to keep appointments (with no communication) for people who don't do well with change, have increased anxiety and can easily spiral into depression. Deciding to get tested is not an easy decision, and it comes with a great deal of emotion. This doctor's lack of follow-through has made my daughter's already fragile mental state worse.
Looking now at the reviews, I see this is a pattern. I wish we would have done our research first.
Prosper did reach out to apologize for this experience, but I hope they will move beyond an apology by better vetting their psychologists and making some changes to their current roster.

Reply from Prosper Health
Dr McCluskey was very personable and…
Dr McCluskey was very personable and thorough. This is a weird experience for an adult and he made it less weird. And I benefit from having some new data points and possible explanations for how some things have worked out like they have.
Streamlined and affirming
Dr. Mustapha was fantastic--affirming, knowledgeable, and personable. She made the whole process feel easy and comfortable! Prosper itself made scheduling appointments and communicating with the doctor conveniently simple. I'd highly recommend their services!
Great Experience!
Scheduling an appointment was easy as was choosing a psychologist. The psychologist I saw was a good listener, compassionate, and understanding.
It was easy to make an appointment and…
It was easy to make an appointment and they checked my insurance for me so zero hassle for me. Assessor was friendly, direct and warm. I would definitely recommend Prosper Health!
Life Changing Experience
I’m incredibly grateful for my experience with Prosper Health. They are thoughtful in all aspects of Autism diagnosis and care. If you are looking for a potential diagnosis or treatment, they are the ones to utilize. You will feel better and have a community that will continue your healing. ❤️🩹
Great and outstanding service for adults on the autistic spectrum
My experience at Prosper Health has been amazing thus far! I'm enjoying the helpful strategies for how to work thru my executive functioning skills. The services are highly recommended for sure.
It was a smooth and easy process
It was a smooth and easy process (the assessment) with effective communication of what to expect throughout.
Smooth and easy
The entire process was easy and smooth. I felt safe throughout the assessment and I really liked the doctor.
I had a very good and easy experience
I had a very good and easy experience. Dr Zeid who did my assessment was very knowledgeable and everything was very straightforward. Her personality was very warm, kind, and compassionate and she listened well. While I can’t speak for the other psychologists on there I myself had a great experience. All questions were answered promptly and there was no surprise bills. I appreciated it being all online.
The process was amazing
My assessment was thorough, and Dr. Frigerio was empathetic, kind, and easy to work with!
The staff and psychiatrist were…
The staff and psychiatrist were friendly and accommodating. The whole process was very easy. I would recommend Prosper Health.
overall helped alot when it came to…
overall helped alot when it came to figuring out things along the way
Amazing Experience, Life Changing!
This experience confirmed something I’ve always known and really helped me understand myself better.
Minimal wait, transparent pricing, kind team
A transparent and affirming process; lots of helpful resources and tools to support before, during, and after your journey
Very helpful
Dr. Valente was really helpful and explained the reasons for my diagnosis along with giving me resources to help out.
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