This Billingham branch of protyre takes customer care to another level. Car was afforded the utmost care prior balanced wheels checked personally by the branch manager for tyre wear. Warm brightly l... See more
Company replied
Location
Switch location12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
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See what reviewers are saying
Easy to book and pay for MOT online. Pleasant and courteous reception staff, MOT carried out efficiently and on time as promissed. Whole process took just over an hour. Excellent service.
Company replied
The best service I have encountered at any tyre/MOT centre. I went a few years ago for a slow puncture repair with another car, so returned when I had another slow puncture with a newer car. The servi... See more
Company replied
I always have great service with my local protyre , This time Ryan worked to get the parts ii needed and got me booked in quickly , back on the road within hours many thanks for your kindness and hel... See more
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Company details
About Protyre Autocare - Billingham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom
- 01642 565800
4.8
Excellent
2K reviews
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Absolutely fantastic service friendly…
Absolutely fantastic service friendly staff and fast car is sounding like a dream now thankyou
September 14, 2026
Reply from Protyre Autocare - Billingham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Overall your service was good
Overall your service was good. The operatives I spoke to at Billingham were excellent. The only downside was the tyres I had fitted, were not delivered for the appointment time. I subsequently had to re attend the same day. Disappointing, these things happen.
September 1, 2026
Reply from Protyre Autocare - Billingham
Hello John,
We appreciate your feedback and are glad to hear about the excellent service you received from our team at Billingham. We sincerely regret that the tyres for your appointment were not delivered on time, causing you to return later the same day. We understand this was disappointing and we are reviewing our delivery processes to prevent similar occurrences in the future.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Billingham
Hello Stephen,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Billingham centre.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Happy with work done on day booked
Happy with work done on day booked, phoned to say car ready to pick up. Would use them again.
September 7, 2026
Reply from Protyre Autocare - Billingham
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Miss Salmon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Graham,
We're glad to hear our team in centre provided a straightforward and efficient service. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Brake and tyre check
Booked in for a brake and tyre check came back as I expected. Very friendly team and manager is super helpful. Was great to have an emailed report which was very detailed and gave me an indication of how much wear I have in each element of the car checked over.
September 2, 2026
Reply from Protyre Autocare - Billingham
Hello Miss Goodhall,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
A good web site enabled easy ordering…
A good web site enabled easy ordering of the tyres that I wanted. A very good discussion on the phone to clarify my order. Prompt, efficient service when my tyres were fitted.
September 2, 2026
Reply from Protyre Autocare - Billingham
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Billingham.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
September 2, 2026
Reply from Protyre Autocare - Billingham
Dear Mr Philip Bartley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We look forward to welcoming you again in the future!
Kind regards
Kayliegh
Customer care - Protyre
Wouldn't deal with anyone else Ryan and…
Wouldn't deal with anyone else Ryan and the team deal with anything car related for me and the family.. always friendly great service and the price is more than fair..
September 2, 2026
Reply from Protyre Autocare - Billingham
Dear Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Needed two new tyres and the mechanic…
Needed two new tyres and the mechanic fitted us in quite quickly,and was very helpful
September 2, 2026
Reply from Protyre Autocare - Billingham
Dear peter,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Fantastic service
Fantastic service, went above and beyond to help me . Greatly appreciated
September 2, 2026
Reply from Protyre Autocare - Billingham
Dear Bill Cocker,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Guy on reception very helpful and…
Guy on reception very helpful and pleasant therefore makes you want to return as a bond of trust is created- very good service thank you.
August 31, 2026
Reply from Protyre Autocare - Billingham
Hello Pam,
Thank you for sharing your positive feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that our team at Billingham has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Easy to deal with and helpful staff
August 31, 2026
Reply from Protyre Autocare - Billingham
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service the app is a good idea
August 28, 2026
Reply from Protyre Autocare - Billingham
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient and friendly service
August 26, 2026
Reply from Protyre Autocare - Billingham
Hello Michaela,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My first experience on Friday 21st…
My first experience on Friday 21st wasn’t good as they told me first come first served which didn’t happen. I have been back today with a puncture and it was very good seen to straight away.
So happy and will be back again ( hopefully not too soon).
August 26, 2026
Reply from Protyre Autocare - Billingham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Mrs Byron,
We appreciate you taking the time to leave us a 5-star review of your experience at our Billingham centre. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Billingham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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