Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more
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Location
Switch location27 - 31 Church Road, Lawrence Hill, BS5 9JJ Bristol, Bristol, GB
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Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... See more
Company replied
The Protyre staff were excellent, agreeing to book my car in for MOT and brakes work at very short notice after I couldn't get the car in anywhere else.
The service is not only great, but also attentive, caring and efficient! Would recommend any day. Fast work and great customer service
Company replied
Company details
About Protyre Autocare - Bristol Church Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, United Kingdom
- 0117 9540123
4.6
Excellent
1K reviews
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Not sure they actually serviced my car
When I walked in the guy on the desk was locked in an argument with his boss at the other end of the phone. He then saw everyone who came in after I had before coming to me and continued complaining about the lack of staff to everyone who would listen, especially the customers. If I hadn’t already paid online I would have walked out but now, after using the screen wash maybe for three pumps, it’s ran out, one of the many checks that they list as part of their service. Makes me wonder what else they did or if they did anything short of clearing the computer that a service was due.
Horrific.
October 22, 2025
Reply from Protyre Autocare - Bristol Church Road
Dear Customer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Protye in Bristol is a brilliant place…
Protye in Bristol is a brilliant place to take your car for servicing and MOT. The staff are pleasant and professional and they always never disappoint me in looking after my car.
Dave and Chad are brilliant at being at the front of office.
October 20, 2025
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Forgot to reset service trip other than…
Forgot to reset service trip other than that ok.
October 20, 2025
Reply from Protyre Autocare - Bristol Church Road
Dear Mr Hunter,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bristol Church Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great MoT test centre
Great thing about this MoT test centre is that you get a time slot so no hanging around all day waiting for a call to collect it. Drop it off go for a coffee and an hour later pick it up with a new certificate (hopefully). Always good for tyres as well
October 17, 2025
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
gave honest feedback about my car
gave honest feedback about my car, fixed problems quickly, great service
October 13, 2025
Reply from Protyre Autocare - Bristol Church Road
Hello Marcus,
We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you were pleased with our team's speed and honesty!
Best regards,
Eddie
Customer Care - Protyre
Friendly staff and tyres changed within…
Friendly staff and tyres changed within the stated time.
October 10, 2025
Reply from Protyre Autocare - Bristol Church Road
Hello Ed,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Church Road
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent probably the best tyre place…
Excellent probably the best tyre place I have used. Booked online & added wheel alignment as couldn’t see the option to just request a check. No adjustment needed full refund in a few days into my account.
July 30, 2025
Reply from Protyre Autocare - Bristol Church Road
Hello Hazel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience!
Staff at Protyre made the process very easy and understandable, special thanks to Dave for being so lovely. Can’t recommend enough!
September 29, 2025
Reply from Protyre Autocare - Bristol Church Road
Hello Bex,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was served without delay and had a…
I was served without delay and had a good experience
October 10, 2025
Great price and very nice people
Great price and very nice people. I sent my neighbour there on Wednesday and he feels exactly the same!
October 10, 2025
Really honest and efficient all the way…
Really honest and efficient all the way through
October 1, 2025
Highly recommended
Easy booking process. Professional and friendly staff. Good pricing. Will always be my go-to garage.
September 27, 2025
Appointment time was kept
Appointment time was kept & got detailed report of tyre conditions.
September 29, 2025
Went in for 2 new tyres on brand new…
Went in for 2 new tyres on brand new wheels and they didn't put a scratch on them well done 👍
September 29, 2025
Great Service and MOT
I've used this Protyre for the past 6 years for my MOT's & services. Great advice and help from Dave for what my car would need each time. They have helped me with other issues as well recommending other garages if it wasn't work that they covered.
September 15, 2025
Great service
Courteous, professional service completed quickly, with no fuss, at a reasonable price.
September 15, 2025
Reply from Protyre Autocare - Bristol Church Road
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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