Had my front tyres replaced. They inadvertently fixed a clicking sound that was coming from the wheels that I was originally quoted from Jaguar as a £250 fix. Also, correctly identified that my wheels... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Efficient team, 4 new tyres and alignment, decent price, ordered online easy buy and booking process, free drinks machine while you wait and friendly staff. Thankyou
Company replied
Really good service at Pro Tyre. I’d pre-booked my tyres, so drove straight into the bay as directed. The guys were really friendly, the tyre fitting was quick and efficient, and the lady on reception... See more
Company replied
Very nice accommodating staff, work was started and finished on time, very reasonably priced in the current climate for four brand new tyres and alignment. Booked mine online as was needed as soo... See more
Company replied
Company details
About Protyre Autocare - Buckley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Mount Terrace Works, CH7 3AE, Buckley, United Kingdom
- 01244 544575
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast service and a all round good job
Fast service and a all round good job
Thanks
September 30, 2026
Reply from Protyre Autocare - Buckley
Hello Mr Briscoe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Masters
Called and 30 seconds later got a price for my new tyres and a booking within the hour. 25 min after arrival, I was driving off. Can't beat them on price, can't beat them on quality of work. Fast, efficient, and overall a great customer experience. 10 out of 10
September 30, 2026
Reply from Protyre Autocare - Buckley
Hello Damian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
4x New Tyres for Car
Very nice accommodating staff, work was started and finished on time, very reasonably priced in the current climate for four brand new tyres and alignment.
Booked mine online as was needed as soon as possible very simple and easy process, also like to give them +points for replacing the valves at no extra charge also its the little things, would certainly recommend to anyone.
10/10.
September 25, 2026
Reply from Protyre Autocare - Buckley
Dear Macauley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Seems stupid to me that the Pro Tyre…
Seems stupid to me that the Pro Tyre staff cannot order the tyres at online prices and book in the fitting when you attend your local site, apparently you have to do it yourself online with the risk of ordering the wrong thing. Ridiculous!
September 30, 2026
Great service
Great, convenient booking process. Work carried out promptly. Nice, efficient staff.
September 30, 2026
Reply from Protyre Autocare - Buckley
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant staff at reception was…
Pleasant staff at reception was promptly seen to, mechanic made me aware of what he needed to do and after work on my car gave a clear explanation of what had been done and the reason why, all worked carried out came with a printout and receipt.
September 28, 2026
Reply from Protyre Autocare - Buckley
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Turned up on spec.
I turned up on spec and was met with courtesy. I needed a tyre checking and I was fitted in immediately. The tyre was damaged and a replacement found, fitted, balanced and sorted.
September 22, 2026
Reply from Protyre Autocare - Buckley
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Exorbitant
The lads in the garage did a lovely job of putting new tyres on but my issue is with the quote given to me when i asked how much the brakes would cost to fix (pads and corroded brake pipe). They said just short of £600 !!! Their basic tyres were £100 each ..i had three! I took my car to another garage for its mot that day. It passed with advisories to have the break seen to soon. This garage in mold said it would cost £130 . What a huge difference! I'm going to write a super review for them now.
September 24, 2026
Unprompted review
Reply from Protyre Autocare - Buckley
Dear Teena,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Had issues with 1 rear tyre after going…
Had issues with 1 rear tyre after going there booked in for a few jobs but they had issues so i had new tyres but no tracking as there machine wasnt working at the time! Oh an i still have problems with the rear tyre! i never went back though as i wasnt really over thrilled the first time
December 10, 2025
Reply from Protyre Autocare - Buckley
Dear Stephen Bather,
Thank you for bringing this to our attention. We are sorry to hear that your recent visit to our Buckley branch has not been a positive one for you on this occasion.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Buckley
Hello Jim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from Pro Tyre…
Excellent service from Pro Tyre Buckley! From booking the appointment right through to completion of the job, the service was excellent. Everyone was friendly, professional and helpful, and the whole process was smooth and hassle-free.
I’d particularly like to make a special mention of the lady on reception, who was incredibly patient and helpful. As this was my first time arranging a full retyre of my car, she took the time to explain all the options available to me clearly, answering my questions and making sure I understood everything before making a decision. Her knowledge and customer service really put me at ease.
The job was completed efficiently and to a very high standard. I’m extremely pleased with the service I received and would definitely recommend Pro Tyre Buckley. Fantastic customer service from start to finish!
September 22, 2026
Unprompted review
Reply from Protyre Autocare - Buckley
Hello Daniel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Swift and efficient service
September 21, 2026
Reply from Protyre Autocare - Buckley
Hello Vivien,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello Iain,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello Mrs Powell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient service with fabulous staff.
Efficient service with fabulous staff.
Good prices, too.
September 16, 2026
Reply from Protyre Autocare - Buckley
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Not enough stars to rate!
Not enough stars to rate!
Yet again excellent service.
Had a nail in my tire, as a community care worker I was desperate to get it sorted so I could carry on with work.
Buckley tires really did help me and amazing service!
Thanks once again for helping me out!
September 14, 2026
Unprompted review
Reply from Protyre Autocare - Buckley
Hello Lynn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good prices, excellent service from start to finish. pleased all round with the service…
Very pleased all round with the service I received. I phoned mid morning to check on supply and fit prices for a new battery on a Volvo V40, whilst they couldn't specify the exact battery needed until they'd seen the vehicle, I was given 3 battery prices and a fitting time for later that day. I arrived at said time and was pleased to find the cheapest battery was fine for my car, 30 minutes sat in a comfortable waiting room with complimentary coffee and the job was done. Excellent....
September 9, 2026
Reply from Protyre Autocare - Buckley
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Buckley centre.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Buckley
Hello Clifford,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.