Protyre Autocare - Caterham Reviews 

1,656
TrustScore 4.5 out of 5

4.7

407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... See more

Company replied

Rated 5 out of 5 stars

Excellent service once again! I’m a repeat customer and they’re always my first call for both price and quality of work. Thanks, guys — really appreciate it.

Company replied

Rated 5 out of 5 stars

Absolutely happy with reception very helpful Also with mechanic who carried out MOT explained everything Could not be more satisfied

Rated 4 out of 5 stars

Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom

  • 01883 348609

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,656)

35,548 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Service from start to finish

Absolutely delighted with the service from the Team.

I was away at the beginning of the month and forgot that my MOT was due on the 28th. I knew that I needed to get my brake pads replaced, and despite being very last minute, John managed to find a slot for me and all was done on time

January 26, 2026
Rated 5 out of 5 stars

A 5 star experience

John the manager gave a courtesy reminder call an hour prior to my appointment, nice touch. Arrived earlier and got seen to straight away. Excellent and clean reception area . Job done efficiently and on time.John explained in detail all work carried out and future advisory work. He also checked my battery and and fluid levels with no extra charge. Truly a genuine guy and was not trying to fool you with extra work. Very sharp service

January 14, 2026
Rated 5 out of 5 stars

Great service and price

Excellent booking and communication. Superb service from professional staff.
Kept up to date of progress and contacted when completed.
Competitively priced.
Great local garage, and will definitely continue to use them.
Many thanks.

January 7, 2026
Rated 5 out of 5 stars

John,

John,, the manager, booked me in over the phone, late in the day, changed my battery, even being under staffed, 👍🏻

January 5, 2026
Rated 5 out of 5 stars

Good service even with staff shortages…

Good service even with staff shortages due to Christmas holidays. I

January 2, 2026
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Humble and helpful

Was caught In a pickle just before Christmas and sought the help of protyre. Really good team and accommodated to change my tyres even though there were a few short notices. Appreciate the help and service. And price on top of that!!!

December 24, 2025
Rated 5 out of 5 stars

Fast efficient

Fast efficient. Did what they said they would

December 15, 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Dear David Link,

We're happy to hear that your experience at our Caterham branch was fast and efficient!

Thank you for your positive feedback; we appreciate it very much.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

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