Excellent experience today at Sowton ProTyre with getting the tracking done on my Model S Tesla. The guy on reception (didn't get his name) was friendly and helpful. Ben - the guy who did the track... See more
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Location
Switch locationApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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I was so impressed with the service I received when visiting ProTyre at Sowton recently. Everyone was so supportive and explained the work that needed doing to my car thoroughly. I felt very reassured... See more
Company replied
Pro tyre had the tyres I wanted at a good price, and even better they could fit the same day. Everything was first class and they do deserve 5 stars, however a mix up with where the tyres were meant... See more
Despite being a Saturday morning, with plenty of customers they were able to repair my puncture. Excellent service, friendly and helpful staff. 110% service. I had a long journey back to Essex ahea... See more
Company replied
Company details
About Protyre Autocare - Exeter-Sowton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, United Kingdom
- 01392360022
4.7
Excellent
818 reviews
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The staff are very friendly and…
The staff are very friendly and replaced my car tyre very quickly would highly recommend protyres to family and friends.
November 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Exeter-Sowton
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pro tyre had the tyres I wanted
Pro tyre had the tyres I wanted at a good price, and even better they could fit the same day. Everything was first class and they do deserve 5 stars, however a mix up with where the tyres were meant I was kept waiting a lot longer. I would have understood if I had been told, perhaps something to change next time.
November 4, 2026
Amazing service
Amazing service. Professional and friendly. Very fair and honest. Thank you
October 28, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Sophie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Sue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very consistent 5star service every time
October 28, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A professional job done to get me back…
A professional job done to get me back on the road quickly
October 28, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Attentive staff
Pleased with the approach of staff and work carried out, but did have a bit of a wait even though I had pre booked.
October 28, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly reception staff and…
Good friendly reception staff and recommendations
Bit of a time to wait but that is usual for a drp in for tyres.
I will come again with my camper van.
October 19, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Gillian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly service
October 28, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very pleasant and…
The staff were very pleasant and knowledgeable and honest. I was only there for a tpms replacement but whilst they were fixing it they noticed another tyre had cord exposed and offered to replace the tyre as my car was already there. I was satisfied with the price for everything and they didn't try to force me to buy any expensive tyres I wouldn't need.
October 21, 2026
Great Service but poor time management.
Very friendly and helpful staff, coffee eases the waiting a little. Car was taken into workshop 45 mins after appointment. Should not take a booking if you cannot see the vehicle at the booked time.
October 28, 2026
Reply from Protyre Autocare - Exeter-Sowton
Dear Customer,
Thank you for taking the time to share your feedback.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very efficient service
Very efficient service. The puncture was identified and fixed very quickly.
October 26, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Jane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and respectful
The guys were professional and respectful throughout and fixed my problem quickly.
October 21, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent, reassuring experience!
I was so impressed with the service I received when visiting ProTyre at Sowton recently. Everyone was so supportive and explained the work that needed doing to my car thoroughly. I felt very reassured that I was getting the best deal and would absolutely trust them to deal with my car in the future. I’m really grateful to the team for all of their help and for being so friendly and accommodating.
October 19, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Becky,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Honest opinion on whether new tyres…
Honest opinion on whether new tyres needed.
Good service, helpful staff and comfortable waiting area.
October 21, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Jean,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Free tyre check found a problem I suspected. Friendly, efficient and fixed. And coffee while I waited. Thank you.
October 17, 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Zoe,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Mrs Williams,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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