Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... See more
Company replied
Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... See more
Company replied
My car was booked in and dealt with at the allocated time. There was some additional work which I had discussed with the manager as a possible issue. That was explained very professionally.
Company replied
I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... See more
Company replied
Ben was really helpful when I needed my tyre and tracking doing. Nothing was too much hassle and he fit me in at short notice too. Would definitely recommend and ask to speak to Ben
Company replied
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Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, United Kingdom
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Staff were friendly. Service was fast. To top it off, there's a toy shop round the corner!
Customer service was very good young lady on receptionist was so good new her suff
Good service from start to finish with tyres fitted in great quality.
The only slight error was i paid £30 per tyre above better ones i showed on my phone at the counter that were on there website and in stock. I did not know this until payment was made but would have preferred the tyres i had checked for better on sound and wet weather,
I always advise people to use Protyre and this will continue
Starting with the positives, great price and a discount on Pirelli tyres were available so that was great and availability was convenient on a weekend to fit tyres.
After an initial issue the customer service from Toby was excellent.

Reply from Protyre Autocare - Exeter-Sowton
Good customer service all round. Only negative thing was the waiting time.
Easy purchase and booking service. On time and efficient despite being very busy
Very easy to deal with fast and efficient- great service!
Good experience. Needed three tyres replaced, and called to check which three when they weren't sure. Would have scored higher, but had to call to double check that they were done four hours after being told they were starting.
Customer service was first class , really efficient and helpful, I dealt with toby he got the product I wanted at the price I wanted.dropped my car off and picked it up 45 minutes later . Recommend it to everyone.
I had a great experience with Protyre. The team was friendly and welcoming from the moment I arrived, which immediately put me at ease. They were professional, knowledgeable, and took the time to explain everything clearly without any pressure.
The service was quick and reliable, and the pricing was very reasonable compared to other places I’ve tried. It’s refreshing to find a garage that combines quality work with honest pricing.
Overall, I’d definitely recommend Protyre to anyone looking for dependable service and good value for money.
Absolutely excellent service by the guys on reception and the fitter.
The fitter talked me through the wheel tracking information.
First rate experience - thanks guys!!
Took my car in for MOT, I don't believe the radio is part of that test but it had been tampered with.
Also, my car smelled of cigarette smoke; I don't smoke.
The test was completed in good time and they contacted me, explained the results, so that part was good.
New tyres. Good service while you wait. Mechanics able to explain clearly the tracking issues.
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