Protyre Autocare - Ferndown Ringwood Road Reviews 

Protyre handled my Mot and I appreciate their hard work however there is key areas they could improve that would drastically improve the customer experience especially now the mot costs almost £50 per time.

A) spend the time to explain in detail what has failed the mot and give recommendations as to the next steps.

B)I understand they are busy however they never pick up the phone which is inconvenient for clients that live more than 10minutes away. So to book a retest you have to physically go into the garage and then come back later which adds up to 40mins of driving. (We have a fuel crisis going on currently)

Overall they did what they advertised and checked my car however I feel if they were a little bit more customer focused it would help customers trust them and also want to come back.

Next time I will take my chances with another garage and see what that is like.

Great communication and extremely helpful.

Once again, friendly and professional service of my MOT. Happy to recommend.

Car was taken into workshop on time ,ready on my return at the agreed time. Professional and efficient service.

Protyre were quick to book my car in for an MOT and quick to re-test it after it needed some work doing to it. They are a friendly crew of people

They do great work fast and reliable

They're very efficient, polite and helpful. Also apologetic when it took longer than expected. I have used Protyre for a long time and will continue to do so

Price and service

I had an issue with my vehicle post service which I escalated via Protyre customer support. Area manager Mark Barrett was exceptional at resolving this and the garage handled my concerns professionally whilst fully resolving the issue. Will return again for service / MOT and tyres to Ringwood Rd branch.

The team at the West Moors site are always my go-to whenever I need help and advice - they're super friendly, super efficient and nothing ever seems too much bother.

My visit to Pro tyre was all arranged and paid for online. I arrived at the appropriate time handed over my keys to Chris and I was told the job would take just over an hour, so I walked a short distance to a local cafe. Returned forty minutes later and had just sat down in the waiting area to be told that the car was ready. Great job, Chris and team.

Getting a pair of new tyres in a hurry was very quick and easy. The price was very competitive - surprisingly, no more than I paid several years ago. The website made it simple to find the right tyres and choose ones that were available for while-you-wait fitting within a couple of hours.

Great service booked appt on line, literally the afternoon before.

Good service

Having read some bad reviews of other Protyre centres, e.g. appointments not kept to time and, even after arriving, people told to come back another day as centre was too busy, I decided to stick to Bathwick Tyres Ferndown. I had used them several times before even pre Protyre always been happy with service and they had good reviews. Glad I did.
Got there 5 mins. early and car was taken in immediately. Was told it would be about an hour (4 new tyres) it was all done in 30 mins.
Staff very friendly.
Highly recommend this branch.

The whole team where really helpful and friendly. They gave me advice and didn't try and rip me off.
Super clean waiting room too.

Great Service. Quick, very polite and a great coffee.

Popped there to have my car inspected underneath due to a knocking noise, had to have one front tyre replaced, service was exceptional, no idea what they did but underneath noise now gone, will definitely be back...1st class....

First class service from the Ferndown - guys

Fantastic garage to deal with. Quick response to messages and phone calls. Always a warm welcome and confidence in pricing and the work they undertake for us.