Fantastic service, a big thank you to Jamie, who helped get a part for our car quicker than originally quoted for We needed the car back ASAP to see my mum who was poorly in a care home an hours dr... See more
Company replied
Location
Switch location324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB
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See what reviewers are saying
Pro tyre very professional staff as car booked in for a MOT though there was a power cut when I arrived . Staff member apologised and said they would keep me updated . A couple of so hours later , ca... See more
Andy was exceptionally helpful to arrange a tyre replacement following a blow out.Appointed book within 24 hours arrived and promptly booked in. Wheel , suspension ,tracking checked to ensure all... See more
Company replied
Great experience. Excellent service. Staff is very friendly and helpful. Very happy with the service received. I would recommend and visit again.
Company replied
Company details
About Protyre Autocare - Gloucester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom
- 01452 505588
4.7
Excellent
1K reviews
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Always great service from protyre
September 7, 2026
Reply from Protyre Autocare - Gloucester
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service by helpful staff
The work was completed quickly by helpful staff with no drama, in fact they started early and fitted 4 tyres within an hour.
Nice large arrival area with plenty of parking.
September 7, 2026
Reply from Protyre Autocare - Gloucester
Hello Alan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reception Staff extremely helpful and…
Reception Staff extremely helpful and asked/answered all my questions and queries. Although I did not meet any of your mechanics, he/they passed necessary information to Reception for further discussion/action required from me. So all work carried out to my satisfaction, thank you. My first time in using Protyre, which proved very useful, shall visit again, you have set a high standard, extremely pleased with end result.
September 2, 2026
Reply from Protyre Autocare - Gloucester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked in the day before Online
Booked in the day before Online, excellent service only room for improvement was could’ve called me once the MOT had been done but otherwise great job thank you!
September 2, 2026
Reply from Protyre Autocare - Gloucester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Extremely satisfied
Competitive pricing for replacement of 2 tyres. Courteous service and prompt replacement - quicker than the timescale suggested. As promised, the invoice was received by e-mail. Will happily use again and recommend to others.
August 26, 2026
Reply from Protyre Autocare - Gloucester
Dear Tim Salvage,
We're delighted to hear that you found our pricing competitive and that the service was both courteous and prompt.
It's fantastic that we exceeded your expectations regarding the timescale, and we appreciate you noting the timely receipt of your invoice.
We look forward to welcoming you again at our Gloucester branch, and thank you for your recommendation!
Kind regards
Kayliegh
Customer care - Protyre
Protyre are the best!
Protyre are the best!
They never oversell or mess you about. As a female driver I was apprehensive about going to this garage but the guys are always friendly and helpful. When my car needed a new clutch they advised me of costs and also explained the finance plan to split the costs down which was very helpful. They got my car in quickly and did a fantastic job. They have done my MOTs on mine and my partner's cars for a few years and have been excellent!
April 13, 2026
Reply from Protyre Autocare - Gloucester
Hello Katy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Usually mint.
Had a bad experience with them not balancing my wheel once. But bar that they've always been amazing.
They wont take the wheel off if your on a motorbike but taking a loose wheel in takes no time at all and they are brilliant
August 28, 2026
Reply from Protyre Autocare - Gloucester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and knowledgeable staff…
Friendly and knowledgeable staff carried out the MOT fairly and professionally and within the alloted time slot.
August 24, 2026
Reply from Protyre Autocare - Gloucester
Hello Mr Bradley,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and all on time
Great service and all on time. Only one ask, I didn’t receive receipt /details of what was done of the silver service - can it be posted to me or emailed ?
August 20, 2026
Reply from Protyre Autocare - Gloucester
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
A satisfactory experience
I pre-ordered my tyres online to ensure that they were in stock and so had to pay upfront which I was not keen on. However, I arrived in time for my appointment and the car was worked on very soon after I arrived. There was a a comfortable waiting room and the duty manager was friendly. All in all, a satisfactory experience.
August 19, 2026
Reply from Protyre Autocare - Gloucester
Hello John,
Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience, and we're glad to hear that despite your initial reservation about paying upfront, your visit was satisfactory. We always aim to provide prompt service and a comfortable environment for our customers.
Best regards,
Eddie
Customer Care - Protyre
It was a great experience
It was a great experience, everything was hassle free dropped off my truck and went for a walk and they rang me after an hour to let me know that it was ready to collect 😀. Great job thank you, nice and cool again now.
August 19, 2026
Reply from Protyre Autocare - Gloucester
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always a good service highly reccomend…
Always a good service highly reccomend gloucester depot
May 13, 2026
Reply from Protyre Autocare - Gloucester
Hello Dave,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked in with a puncture
I booked in with a puncture, the staff were very helpful and sorted my car out once again
August 17, 2026
Reply from Protyre Autocare - Gloucester
Hello Nicola,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
a punctured tyre
We needed a new tyre due to a puncture, we were given a quote by phone and on arrival we were met by Chris, he dealt with us professionally and put at ease quickly and told us how long the work would take. On completion, just within the time quoted, he went through all the work done which we appreciated. Overall we were dealt with well and I would recommend Gloucester Protyre
August 14, 2026
Unprompted review
Reply from Protyre Autocare - Gloucester
Hello Jon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Same 5 star service every time
August 12, 2026
Reply from Protyre Autocare - Gloucester
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great experience as always
I’ve used this branch now for a number of years - always found the staff very attentive knowledgeable and professional. I’ve also seen this when they have dealt with other customers who sometimes are a little less technically minded always going above and beyond to ensure they have a positive experience of their visit to this branch
August 5, 2026
Reply from Protyre Autocare - Gloucester
Hello Martyn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good staff/but….
Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers
Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on way home. Both tyres were NOT checked reading 24/22 as my tyres need 32-34
PLEASE CHECK IN FUTURE BEFORE HANDING BACK TO CUSTOMER!!!!
I could have been joining the motorway after my pick up of car. !!!!!!!!!!
Other than that very knowledgeable and I have used in the past keep up the valuable work everyone.
July 30, 2026
Reply from Protyre Autocare - Gloucester
Dear K And,
Thank you for your feedback. We are very sorry to hear about the issue with your tyre pressures after your recent visit. We appreciate you bringing this to our attention and we have passed this feedback onto management to ensure it does not happen in future.
Best regards,
Eddie
Customer Care - Protyre
Nice staff
My daughter brought her car in for a tyre check and the staff were very helpful and kind, explaining everything without being patronising.
July 30, 2026
Reply from Protyre Autocare - Gloucester
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff always friendly and polite
Staff always friendly and polite. Have had my car MOT here for about 4 years and always a positive visit.
August 5, 2026
Reply from Protyre Autocare - Gloucester
Hello Jane,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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