Drive in puncture repair Prompt service done within 20- 30 mins. No complaints with service received and efficiency. Cost or the puncture repair was in my opinion extortionate £41 incl environmental... See more
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I went in for 4 wheel alignment and the service was excellent. It was clear from as soon as I arrived that they only wanted to do necessary work and nothing unnecessary. I ended up just having the fro... See more
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Quick response by staff on front desk. Received an explanation re: issue that was clear understand. Job done swiftly and it seems, effectively, even though I didn’t book but would when practical.... See more
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From start to finish they have been upfront and honest and the work was great had a MOT and platinum service completed.
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Company details
About Protyre Autocare - Ipswich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom
- 01473 723325
4.7
Excellent
1K reviews
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Highly recommended
The booking process was easy, I done this over the phone. My vehicle was booked for an MOT and was taken in ahead of time. My MOT failed on one thing, but due to the fast action of the staff AND their fast communication, I was able to get the part delivered, fitted and retested in just a few hours. Highly recommend.
July 29, 2026
Reply from Protyre Autocare - Ipswich
Dear Kasey Brown,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care
Reply from Protyre Autocare - Ipswich
Hello Cheryl,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Hello Mr Fernando,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very pleased with the service I…
Very pleased with the service I received today, and the fixing of the problem. Thank you
July 20, 2026
Reply from Protyre Autocare - Ipswich
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
A professional and knowledgeable team.
Been using protyre autocare ipswich for many years. And have always received an excellent service a professional and knowledgeable team.
July 15, 2026
Reply from Protyre Autocare - Ipswich
Hello Mr Bark,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The problem was with the original quote…
The problem was with the original quote given for the Gold Service and MOT, ~£390, extras then recommended on the day for a 4 yr old Hyundai i30 added £200 to the price, e.g. tracking, brake fluid change, engine flush, the quality of the work was good, I've been with Autofit for +35 yrs for tyres, exhausts and batteries and I was disappointed.
July 9, 2026
Reply from Protyre Autocare - Ipswich
Dear Donald Sloan,
Thank you for your feedback . We are sorry to hear that your recent visit to our Ipswich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Professional experience
Professional experience - informative, good recommendations and quick work.
July 13, 2026
Reply from Protyre Autocare - Ipswich
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for another excellent…
Thank you for another excellent necessary work done on our car. The staff and work done is done to high standard .
I will be continuing as have done before to have our car serviced in the future , Thank you
July 10, 2026
Reply from Protyre Autocare - Ipswich
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and went above and beyond…
Great service and went above and beyond to be helpful and accommodating....
July 8, 2026
Reply from Protyre Autocare - Ipswich
Hello Mr Allen,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Online booking process was easy &…
Online booking process was easy & payment made too.
Drop off and MOT completed on time.
No issues to report and staff were helpful.
July 3, 2026
Reply from Protyre Autocare - Ipswich
Hello Gavin,
Thank you for your wonderful feedback! We are delighted to hear that your online booking and payment process was smooth, and that your MOT was completed on time. We are also pleased that our team in centre were helpful.
Best regards,
Eddie
Customer Care - Protyre
My air conditioning is nice & cold now
My air conditioning is nice & cold now. Thank you Protyre. Keep up the good work 👍
July 3, 2026
Reply from Protyre Autocare - Ipswich
Hello Neil,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you are happy with the air conditioning service and that it's now nice and cold. We appreciate your kind words and custom!
Best regards,
Eddie
Customer Care - Protyre
Absolutely brilliant level of service
Absolutely brilliant level of service. Booked my SLK in for an MOT at quite short notice - on a Saturday as well!
Very polite staff and even managed to wangle a small discount 😀
July 1, 2026
Reply from Protyre Autocare - Ipswich
Hello Aliginon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air-Con Clean and Re-Gas
Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was taken in on time and work was completed within the time given. The waiting area is clean and comfortable. Would definately recommend and we will use Protyre again.
June 29, 2026
Reply from Protyre Autocare - Ipswich
Hello Tony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Yet again, a fantastic job by the team
Yet again, a fantastic job by the team over at Protyre Ipswich.
I arrived a little early, they took the car straight away and I got it back all done by the time I was supposed to have arrived.
They also advised of another job I had to get done without pressuring me into getting it done by them.
This is why I keep coming back here (over ten years and counting)
June 19, 2026
Reply from Protyre Autocare - Ipswich
Hello Barry,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always on hand to help and schedule my…
Always on hand to help and schedule my work and MOT’s. Great guys to work with and very knowledgeable, going the extra mile to help where needed. Been coming to the branch for quite a few years now, and will continue to do so. Customer car goes a long way.
June 22, 2026
Reply from Protyre Autocare - Ipswich
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Dear Julia Berwick,
We're glad our efficient service and advice were helpful at our Ipswich branch.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Staff always very helpful and pleasant…
Staff always very helpful and pleasant to deal with. Highly recommend .
June 17, 2026
Reply from Protyre Autocare - Ipswich
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Hello Bessie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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