Drive in puncture repair Prompt service done within 20- 30 mins. No complaints with service received and efficiency. Cost or the puncture repair was in my opinion extortionate £41 incl environmental... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went in for 4 wheel alignment and the service was excellent. It was clear from as soon as I arrived that they only wanted to do necessary work and nothing unnecessary. I ended up just having the fro... See more
Company replied
Quick response by staff on front desk. Received an explanation re: issue that was clear understand. Job done swiftly and it seems, effectively, even though I didn’t book but would when practical.... See more
Company replied
From start to finish they have been upfront and honest and the work was great had a MOT and platinum service completed.
Company replied
Company details
About Protyre Autocare - Ipswich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom
- 01473 723325
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional 👏 👌
They carried out the work on my car in a very professional manner and was very helpful in every way possible and did more than I expected, very grateful so thank you very much
June 13, 2026
Reply from Protyre Autocare - Ipswich
Hello Garth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always a pleasure to deal with Protyre…
Always a pleasure to deal with Protyre - efficient and reasonably priced
June 12, 2026
Reply from Protyre Autocare - Ipswich
Hello Gary,
We appreciate you sharing your feedback regarding our efficient and reasonably priced service. We're happy to hear you had a pleasant experience!
Best regards,
Eddie
Customer Care - Protyre
ALWAYS GREAT SERVICE AND FRIENDLY STAFF.
June 3, 2026
Reply from Protyre Autocare - Ipswich
Hello Sally,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booking in for 2 rear tyres was nice…
Booking in for 2 rear tyres was nice and easy to do, I received confirmation straight away .. turned up on the day and my tyres were ready and fitted on time with no issues.. staff were friendly and polite .. I can not fault the service I received. I would definitely use Pro tyre again 10/10
June 3, 2026
Reply from Protyre Autocare - Ipswich
Hello Alan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always have my car serviced & the MOT…
Always have my car serviced & the MOT completed at the same time. Staff helpful & importantly they always do a good job . Very satisfied.
May 27, 2026
Super helpful bookings
Super helpful bookings. I’d left MOT booking late and they really tried hard to accommodate me. Very thankful 🙏
May 20, 2026
Arrived for a re-gas
Arrived on time and vehicle was taken in more or less straight away for a re-gas. Told about an hour, when I returned it was done .
May 20, 2026
A well run and organised team.The work…
A well run and organised team.The work was professional done.
May 13, 2026
Very impressed with the service and how…
Very impressed with the service and how helpful the fitter was when resetting my tyre pressure monitor on my car 100% going back
May 13, 2026
It was good
It was good. Just wasn't told about the brake change fluid was being done to, but it needs doing so other than that everything was good.
May 6, 2026
Easy booking online in adavance
Easy booking online in adavance, car wat motd and serviced very quickly - nice friendly staff
May 8, 2026
Very kindly picked up my car for MOT as…
Very kindly picked up my car for MOT as unable to drive at moment and brought it back, thanks so much
May 8, 2026
Went for an MOT
Went for an MOT. It was quick, efficient with zero hassles. I am tempted to remove one star because the staff looked massively rushed of their feet and the customer service also felt rushed. Suits me fine though, as I was in and out very quickly.
May 6, 2026
The only thing I would ask protyres to…
The only thing I would ask protyres to do, is when your car in for repair and they know it's going to take longer. Due to supply difficulties let the customers know once you do.
Apart from that all good service.
May 4, 2026
Every year I go there for my car…
Every year I go there for my car renewal it's always hood value and the people who works there are very friendly.
April 29, 2026
Garage phoned day before appointment to…
Garage phoned day before appointment to ask if I could move the time back as they had double booked which was fine, when arrived received prompt service from a very polite fitter who did a very good job, overall very satisfied.
April 29, 2026
As always service
As always service, polite, efficient, helpful and you know you can trust them all, I my Son and myself wouldn't go anywhere else. Well done all
April 22, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.