Excellent service and very friendly staff. Had a regas aircon done - boy what a difference that made! Used them before for a new battery. Same excellent service. Would recommend.
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They were amazing and really helped me with my tyre issues. They explained everything and even assisted with documentation for my insurance.
Company replied
Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more
Very easy to arrange for any matter with car to be attended to whether incidental, or planned services, mot etc. Staff always friendly, and informative. My car was taken to another mot centre as origi... See more
Company replied
Company details
About Protyre Autocare - New Milton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom
- 01425 613647
4.8
Excellent
2K reviews
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Excellent service and very friendly…
Excellent service and very friendly staff. Had a regas aircon done - boy what a difference that made! Used them before for a new battery. Same excellent service. Would recommend.
August 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I took 2 wheels there to have two new…
I took 2 wheels there to have two new tyres fitted which I supplied. No more than ten minutes work, and a bill of nearly 62 pounds.
Absolute robbery. I won't be recommending you to anyone. Bunch of pirates.
August 7, 2026
Reply from Protyre Autocare - New Milton
Dear Martin,
Thank you for your feedback . We are sorry to hear that your recent visit to our New Milton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Service was impeccable.
Service was impeccable.
What a difference to a couple if years ago
August 12, 2026
Excellent service and a good price.
August 12, 2026
Reply from Protyre Autocare - New Milton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing and helpful!
They were amazing and really helped me with my tyre issues. They explained everything and even assisted with documentation for my insurance.
August 10, 2026
Reply from Protyre Autocare - New Milton
Hello Anita,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Had a puncher and the guys sorted…
Had a puncher and the guys sorted everything out within half an hour
Great service and great staff
Thank you for all your help
August 5, 2026
Reply from Protyre Autocare - New Milton
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good honest advice.
August 3, 2026
Reply from Protyre Autocare - New Milton
Hello Royston,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good prompt service
Very good prompt service. Work carried out efficiently. However left dirty fingerprints on the interior leather of the car.
August 3, 2026
Let’s not go overboard
Let’s not go overboard! They were polite, efficient, and cured the problem. End of.
July 31, 2026
Reply from Protyre Autocare - New Milton
Hello Howard,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
quick and easy to book
July 16, 2026
Reply from Protyre Autocare - New Milton
Hello Dave,
We're happy to hear that booking was a quick and easy process for you. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
First class service quick affordable…
First class service quick affordable and a very good service by Mike and the team thank you guys so much
July 29, 2026
Reply from Protyre Autocare - New Milton
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Really nice and friendly bunch of guys. Will definitely use again
July 29, 2026
Reply from Protyre Autocare - New Milton
Hello Tracey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient
Down to earth advice, clear pricing, timely ordering and delivery, and friendly efficient fitting. Thank you!
July 27, 2026
Reply from Protyre Autocare - New Milton
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and honest
July 27, 2026
Reply from Protyre Autocare - New Milton
Hello Mr Poole,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Mrs Panayi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Mrs Ballard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was very pleased with the attention…
I was very pleased with the attention that l received on renewing the two front tyres of my car . The young men were all vey efficient
Thank you
July 22, 2026
Reply from Protyre Autocare - New Milton
Hello Janet,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and friendly staff
Great service and friendly staff. They were quick to sort the problem - fixing a puncturered tyre - and the price was very agreeable. A happy customer!
July 17, 2026
Reply from Protyre Autocare - New Milton
Hello Mr Rossow,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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