Protyre Autocare - Poole Cabot Lane Reviews 

2,921
•
TrustScore 4.5 out of 5

4.7

7 Cabot Lane, Creekmoor, BH17 7BX Poole, Dorset, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Booking process was quick and easy. When arriving at garage, was see quickly and staff were very polite and welcoming. My tyre replacement was quick and the mechanic who completed this explained what... See more

Company replied

Rated 5 out of 5 stars

Was let down on a Saturday morning for 2 new tyres from a friends garage, went online and had a same morning appointment, same price that my friend had quoted me! Job done well, really lovely guys! No... See more

Company replied

Rated 5 out of 5 stars

The staff here are so helpful and accommodating. They are polite and friendly whilst offering advice and give us pricing alternatives to suit our budget. They usually allow us to drop the car earlier... See more

Company replied

Rated 5 out of 5 stars

My tyre burst at 2 am in the morning on my way home from an emergency appointment for my husband. When I rang protyre early the next morning Chris talked me through what I needed to do so he knew whi... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom

  • 01202 659911

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,921)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent service

Very friendly helpful staff who did an excellent job

November 4, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Whole process was quick and easy

Booking process was quick and easy. When arriving at garage, was see quickly and staff were very polite and welcoming.
My tyre replacement was quick and the mechanic who completed this explained what they did very clearly.

October 31, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Mr Swaine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Hi staff always professional

Hi staff always professional, knowledgeable, helpful and friendly. Great service - always my go to with any car issues! Thank you!

November 4, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My place to go to for my anual MOT or…

My place to go to for my anual MOT or any enquiries I have with my car lovely stuff and amazing customer services!

November 4, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Sara​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always so helpful and friendly

Always so helpful and friendly and although busy and short on staff, they offered me a slot at the end of the day. Job was completed within an hour and price fair.

October 30, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Helen​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

It was easy to order the tyres online…

It was easy to order the tyres online and to book the appointment.
Friendly and helpful staff who did the fitting on time

October 30, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Douglas​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, advice & people.
Thank you!

November 4, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Cyril,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient and courteous.

November 2, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Steven,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Tracy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick service

Quick service, friendly staff, awesome 👍

October 28, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. Prompt and efficient, and helpful friendly staff

October 28, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Such a friendly bunch and always…

Such a friendly bunch and always helpful and polite .

October 26, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Vanessa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always friendly and prompt service plus good reception are

Always friendly and prompt service

October 22, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Maria,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient kept to time

October 26, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always polite and very helpful

Always polite and very helpful, great service.
1st class thanks

October 23, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Tony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The work carried out punctually on the…

The work carried out punctually on the day and time previously arranged

October 21, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My tyre burst at 2 am in the morning on…

My tyre burst at 2 am in the morning on my way home from an emergency appointment for my husband. When I rang protyre early the next morning Chris talked me through what I needed to do so he knew which tyre I needed and made me an appointment straight away so I could take my car for a replacement. Both Chris and Chris (yes there are 2) were extremely helpful and made what could have been a very stressful time for me very easy. I was worried I all night that l wouldn’t be able to get back to the hospital, but I was ready to go by 9:30. I cannot thank them enoug.

October 14, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No1 for service in all depts!

Was let down on a Saturday morning for 2 new tyres from a friends garage, went online and had a same morning appointment, same price that my friend had quoted me! Job done well, really lovely guys! Normally get my MOTs with Protyre, they've never tried to pull the wool (being a woman!!)

October 17, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Emma,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look