Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... See more
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Booked a Full service at short notice. Protyre carried out all the work and servicing I requested. I am now confident my car is in a very satisfactory and safe condition Protyre staff are always... See more
Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more
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Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... See more
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Company details
About Protyre Autocare - Poole Cabot Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom
- 01202 659911
4.7
Excellent
3K reviews
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Great service
Great service, competitively priced and friendly team but still not received my receipt that I was told would be emailed to me
June 16, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear Diana Sims,
Thank you for your feedback. We are sorry to hear that your recent visit to our Poole Cabot Lane branch has not been a positive one for you on this occasion due to the invoice not being sent to you.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Chris on the front counter at csbot…
Chris on the front counter at csbot lane poole was brilliant very helpfull and gave grrat advise ,the next day my tyres and battery was fitted and all in a hour ,very very good service from start to finish ...well done to all the staff top stuff !!!
June 17, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Online booking was easy.
Online booking was easy including the tyre selection process. The guys on reception were decent lads,and the tyres were fitted swiftly. My car handles and drives well, and I got a product that is suitable within my budget. I'm glad I bought new tyres and happy with the service recieved at Protyre Poole.
June 17, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Nathan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy all the way
Easy all the way! Great service from quote to collection. great staff, good prices, excellent service.
June 17, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Gary,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful team
June 12, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Miller,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Ronald,
We truly appreciate your wonderful feedback. We are so pleased you had a positive experience with our team. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Four new tyres fitted and balanced in…
Four new tyres fitted and balanced in less than an hour. Excellent service from all involved. Thank you.
June 15, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mr Rawlinson,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Janine,
Thank you for your 5-star review! We are delighted to hear you consistently receive good service from the team in centre. We appreciate your business.
Best regards,
Eddie
Customer Care - Protyre
Work carried out efficiently.
June 12, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Carol,
We appreciate your 5-star review. We are delighted to hear that you were happy with our service.
Best regards,
Eddie
Customer Care - Protyre
Great!
Thank you very much for taking into account all our comments and completing the work quickly and efficiently.
June 12, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Miroshnichenko,
We truly appreciate you taking the time to share your positive feedback. We are so pleased to hear that the team in centre addressed your comments and completed the work efficiently.
Best regards,
Eddie
Customer Care - Protyre
Great team of people and good service
Great team of people here. Always willing to help. If I can I always bring my car here for MOT or service. Last time brought car for air con check. After regas realised it was broken, so got a second look by Chris and refund. Will be back for whenever I need something checked again.
June 8, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Irene,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Jacqueline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful service.
June 8, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Jane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
During the excellent hot weather we had…
During the excellent hot weather we had last week.
The air conditioned wait of just 45min for a transformational regas service on my car was perfect.
There was a promotion on that made it even better.
Thank you 🙏
June 5, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Kev,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
This was my second visit to Protyre in…
This was my second visit to Protyre in Poole and they have officially earned a loyal customer for life.
The gent managing the front desk and handling the phones was incredibly polite, courteous and highly efficient. It can be rare to find that level of great customer service these days but he made the entire seamless.
My tyres were changed quickly and the team made me feel genuinely comfortable and valued throughout my visit. It is exactly the kind of top-tier service that brought me back a second time and I will absolutely be returning for many years to come.
Thank you very much for the fantastic work!
June 3, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Marilees,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
This company was my go to for wheel…
This company was my go to for wheel alignment, but unfortunately over time employees come & go. Along with the experience required to do a professional job no matter what the challenges. Inexperienced apprentices don’t give me any inspiration. Wasn’t capable of doing the job I required. Although management very apologetic & helpful.
April 15, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear Dave,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic customer service from James
May 29, 2026
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