The service the staff and the way that they handle my enquiries, they are always helpful and I’m always pleased that the service that I receive from them
Location
Switch location2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
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See what reviewers are saying
Saw a screw in my tyre, and went straight round to ProTyre at Stockton for them to investigate. They confirmed that the screw had pierced the tyre, and repaired the whole all within 25 mins. Great... See more
Company replied
Very professional and helpful staff at the Stockton branch. They completed the fitting of a tyre for my motorhome which was completed on time and to high standard
Company replied
Easy to book in and drop off. Work started on time and kept fully informed of progress as I was shopping. No problem about picking it up when I and the repair were finished. Every contact with staff... See more
Company replied
Company details
About Protyre Autocare - Stockton on Tees
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, United Kingdom
- 01642 601600
4.7
Excellent
1K reviews
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Cracking experience …
Mark in Stockton branch who I dealt with spot on start to finish above and beyond couldn’t ask for more
October 9, 2025
Spot on service from booking to final…
Spot on service from booking to final result. Fair price's too.
October 15, 2025
May use AI-assist with repliesRead more
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Fast and careless
Fast and friendly service,
But chipped the powder coating of my wheel. Didn't notice the damage until the next day.
October 11, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Ashley,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for the inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Jet,
We appreciate you taking the time to leave us this 5-star review! We're happy you were satisfied with our prices, advice, and quality work.
Best regards,
Eddie
Customer Care - Protyre
Excellent Service
Staff always very helpful and friendly, and explain what needs to be done to your vehicle
October 2, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Ann Miller
We appreciate you sharing your positive experience you had with our team at our Stockton on Tees branch!
We're so glad to hear that you found our team helpful and that they clearly explained the vehicle's needs.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
A complete rip off with high prices!!…
First mot did not happen due to ramp failure? Then on the second I was way over charged to replace discs pads to get vehicle through mot? A rip off!! Then the cert had advisories still on that had been repaired by them?? Cowboys!!
September 27, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Darren,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service
Got held up and arrived late. Team still got me sorted in good time. Great service.
October 1, 2025
Great priced Tyres
Always tell you the best deals and what’s best for your car I go here all the time very trust worthy
September 29, 2025
First time - won't be my last!
Had my first visit to Protyre at Preston Park Industrial Estate—exceptionally friendly service. I’ll definitely be using them as my go-to for car tyres from now on.
September 27, 2025
Unprompted review
Reply from Protyre Autocare - Stockton on Tees
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I’m not Mr Le Bron and never used this company
I’m not Mr Le Bron and never visited or used your services. STOP SENDING ME EMAILS
September 19, 2025
Reply from Protyre Autocare - Stockton on Tees
Good afternoon,
Thank you for reaching out and bringing this to our attention.
We can confirm that your email has now been removed from this customers profile and you will no longer receive any further communication from us. Please allow 30 days for this to take effect.
If you have any questions or concerns, please do not hesitate to contact us at customerrelations@protyre.co.uk
We apologise for any inconvenience this may have caused.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Alison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always go out there way to accommodate…
Always go out there way to accommodate you. Excellent service
September 17, 2025
Great service as always at a reasonable…
Great service as always at a reasonable price
September 15, 2025
On time good service
On time good service. For 1st appointments it would be good if the garage was open 10 minutes before 1st appoitment as you ask for customers to be prompt
September 15, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Joyce Murray,
We're glad you enjoyed your experience at our Stockton on Tees branch .
Thank you for the positive feedback. We appreciate your suggestion regarding opening the garage earlier for the first appointments and will consider it.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I loved the honesty of the mechanics…
I loved the honesty of the mechanics and everyone who works there. I needed 2 new tyres after my service. I felt as if I wasn’t getting ripped off. Thank you to everyone
September 15, 2025
I booked MOT on line as a loyal…
I booked MOT on line as a loyal customer & forget to put my discount code in. There was no way that I could cancel to rebook on the site & my local Protyre at Stockton said it was nothing to do with them. I have since seen MOTs reduce further in price.
I do not feel that I was looked after as a loyal customer 🙁
September 10, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Jane Coak,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stockton on Tees branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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