PureGym UK - Denton Reviews 98

TrustScore 3.5 out of 5

3.6

Oldham St, M34 3SJ Manchester, GB


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Rated 5 out of 5 stars

Since joining the gym 3 months ago I have been very pleased with how the environment, staff, equipment and atmosphere have been. Compared to other gyms the equipment is repaired quickly. I cannot fa... See more

Rated 3 out of 5 stars

Most of the cross trainers are wonky. It's an absolute joke. Most of them are on a serious slant despite the floor being flat. They either shake when you're on them as a result or you're on an angle.... See more

Company replied

Rated 3 out of 5 stars

Very dissatisfied with Denton puregym at the moment due to its recent changes in class timetable. I've checked other puregyms in the surrounding area and they have more classes running. I'm contemplat... See more

Company replied

Rated 5 out of 5 stars

Excellent communication and easy to use the gym app. Had induction which was very helpful. pt Michael was very friendly and couldn’t have been more helpful. Gym equipment fantastic and place very clea... See more

Company replied


Company details

  1. Gym
  2. Fitness Center

About PureGym UK - Denton

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Oldham St, M34 3SJ, Manchester, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

They are thief

They are thief. They deducted payment from my account but i already cancelled my membership. Not recommended specially direct debit

November 28, 2025
Unprompted review
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Reply from PureGym UK - Denton

Hi Muhammad - Thank you for taking the time to leave this review, we're sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. We're sorry that you have not received a response previously. It may be that an email you sent received an auto-response and this needed to be replied to before it was put through to an advisor. You can also get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. Please be assured that our team is here to assist you and ensure your concerns are addressed as soon as possible. Thanks, PureGym

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Rated 4 out of 5 stars

Large gym

Large gym, good price

June 13, 2025
Unprompted review
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Reply from PureGym UK - Denton

Hi Paul. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

The staff are very nice and helpful

The staff are very nice and helpful

May 15, 2025
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Reply from PureGym UK - Denton

Hi Charity - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to see your comments! Thanks, PureGym

Rated 5 out of 5 stars

I love Pure Gym Denton!!!!! Zero gym fear!!!

I loved my first visit to the gym after being soooo nervous and apprehensive. Thanks to my PT partner helping me to get familiar with chosen machines, I am looking forward to my next visit and may even contemplate taking up full membership one day!!!!!

February 22, 2025
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Reply from PureGym UK - Denton

Hi Collette - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and to do so, in a clean and friendly environment.

We know just how anxious the thought of going to the gym can be for beginners and we want to do our very best, to provide that safe and relaxing space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

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Rated 5 out of 5 stars

Hassle free experience

Everything about the whole process has been very easy and simple with no issues at all. Gym is clean and adequate for my needs

January 3, 2025
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Reply from PureGym UK - Denton

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
Enjoy your membership with us! Thanks, PureGym

Rated 4 out of 5 stars

Good value for money

Good value for money. 24/7 open and parking.

January 13, 2025
Unprompted review
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Reply from PureGym UK - Denton

Hi Shazaib - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Brilliant, Clean and Friendly.

Been a member of this gym since it was Esporta back in the mid 2000’s. Great location next to Sainsbury's, but as a pure gym it’s also always been great the staff are super friendly and the Gym is always clean.

December 29, 2024
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Reply from PureGym UK - Denton

Hi Ryan – Thank you for leaving this review! And from such a veteran athlete too!

Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 4 out of 5 stars

Well equipped gym,24/7 friendly…

Well equipped gym,24/7 friendly staff,safe car parking ,what more can I ask for,maybe a restaurant for supplements ,a bite to eat tea or coffee.

December 28, 2024
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Reply from PureGym UK - Denton

Hi William - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the range of equipment available. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized. And if you're ever looking for a bite to eat or a drink for even more energy, check out our vending machines inside our gyms.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

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Rated 5 out of 5 stars

I have been looking for a gym that I can get a short term membership for

I have been looking for a gym that I can buy short term passes for for a while, but other than day passes, most gyms don’t seem to offer this. I go away a lot and want to be able to use a gym while away and the flexibility that pure gym offers with the option to buy a short term pass up to 30 days is perfect.

The gym I went to was well equipped, spacious and clearly well maintained. There was also plenty of parking. I really liked this gym.

December 28, 2024
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Reply from PureGym UK - Denton

Hi Helen - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.

We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.

Rated 2 out of 5 stars

No heater and very low lightening that…

No heater and very low lightening that we can't literally even see the dubmel weights.
Puregym denton

December 25, 2024
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Reply from PureGym UK - Denton

Hi there. Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We will be reviewing the lighting in-club. We are always looking to make improvements to give our members the best experience they can get! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Smooth Joining Process

The joining process was simple, I have a blue light card and had no problem joining with the code. I have purchased the door fob which was really easy to set up.

December 6, 2024
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Reply from PureGym UK - Denton

Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Rated 5 out of 5 stars

Friendly

Friendly, inspiring and very social experience. Great vibe about the place.

October 24, 2024
Unprompted review
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Reply from PureGym UK - Denton

Hi Paul - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly and welcoming atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

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Rated 5 out of 5 stars

It first time as a guest

It was great busy but not overflowing

August 27, 2024
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Reply from PureGym UK - Denton

Hi Sue - It's great to hear you enjoyed your first visit, and thank you for the 5* review!

We can't wait to see you back in the gym soon!

Thanks, PureGym

Rated 5 out of 5 stars

First visit today with my daughter and…

First visit today with my daughter and I enjoyed using the equipment and was amazed how big it was and the amount of equipment available to use and also how clean it was. Will be definitely going again.

July 12, 2024
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Reply from PureGym UK - Denton

Hi Nalini - It's great to hear you enjoyed your visit with your daughter, and thank you for the 5* review!

Thanks, PureGym

Rated 2 out of 5 stars

Rubbish joining set up

Rubbish joining set up. Reeled in on £0 joining fee in select gyms only to be charged a joining fee even though it said £18.99 +£0 joining fee

June 28, 2024
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Reply from PureGym UK - Denton

Hi Natalie. Thank you for taking the time to leave this review, but we are sorry to see it's 2 stars.

For all promotions you would need to apply the unique code on the Customise page just after selecting your chosen membership type. This will then apply the discount onto the payments page.

Any issues on sign up please reach out to our Member Services team who will be happy to help. Thanks, PureGym

Rated 1 out of 5 stars

No air con in the evening

No air con in the evening. It was cooler outside. Terrible cost cutting. Why would you want to train if the air conditioning isn’t on at 21 Celsius. Silly. Plus why isn’t humidity taken in to account. Training in a gym at 21 C is too hot. This needs to be lowered. I was also advised that this heating and cooling isn’t active between 10pm and 6am. Please can you advise If this correct.

June 24, 2024
Unprompted review
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Reply from PureGym UK - Denton

Hi Kevin, thanks for your review and we're sorry to see the 1 star.

We use air conditioning units which heat the air when it drops below 17.5C, and cools the air when it goes higher than 21.5C, keeping the temperature within the gym at an acceptable level.

This is regularly checked to ensure the units are operating as they should be across all of our gyms automatically.

If you have any specific suggestions please approach your specific Gym Team or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym

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Rated 1 out of 5 stars

What a complete joke Denton gym is for…

What a complete joke Denton gym is for the 3rd summer the aircons not working people losing electolites is not good GET IT SORTED

June 24, 2024
Unprompted review
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Reply from PureGym UK - Denton

Hi Gary, thanks for your review and we're sorry to see the 1 star.

We use air conditioning units which heat the air when it drops below 17.5C, and cools the air when it goes higher than 21.5C, keeping the temperature within the gym at an acceptable level.

This is regularly checked to ensure the units are operating as they should be across all of our gyms automatically.

If you have any specific suggestions please approach your specific Gym Team and they'll be able to reassure you the aircon is working correctly.

Thanks, PureGym

Rated 2 out of 5 stars

No mirrors near smith machines to check…

No mirrors near smith machines to check your form. In fact, unless you're near a dumbbell rack you'll find none near any machine.

Good set of machines though. Just sad they couldn't be bothered putting this simple thing into place and instead have some rubbish glass around the gym area instead.

June 1, 2024
Unprompted review
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Reply from PureGym UK - Denton

Hi Luke - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Team or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 4 out of 5 stars

Good experience

How easy it was to join.

April 18, 2024
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Reply from PureGym UK - Denton

Hi there! Thank you for taking the time to leave this 4 star review. It is great to hear the joining process was straightforward.

Hope you enjoy your membership with us! Thanks, PureGym

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