Quatropi Furniture Reviews 

5,147
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often noting their comfort and durability. Many people highlight the exceptional service, with staff being described as friendly, helpful, and efficient in resolving any issues. The delivery service is frequently commended for being quick, on time, and handled with care by polite and professional drivers, often including assembly or removal of packaging. However, some customers also noted minor product imperfections, such as a slow electric recliner, inappropriate feet, or a scrape on a chair leg upon unpacking. A few other people mentioned delivery inconveniences, including very early morning deliveries, excessive packaging left behind, items being placed on a neighbor's property without notice, or initial delays and lack of communication.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, stylish design, and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent,... See more

Delivery service

Consumers find delivery service to be positive, with many praising prompt and fast delivery times, often... See more

Service

People report positive experiences with service, often highlighting the exceptional and faultless customer... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

The quality is undeniable. Well put together along with stylish design. Delivery good. I put the legs on myself and all went well and I'm an older lady. Second piece of furniture ihav had from Qu... See more

Rated 5 out of 5 stars

I was excited to receive my new dining set… it arrived and was put together by 2 lovely guys with minimum fuss and all packaging taken away. After a day or so I noticed a couple of marks on one of... See more


Company details

  1. Outdoor Furniture Store
  2. Bar Restaurant Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Garden Furniture Shop
  6. Sofa Store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,147)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Company

Stunning dining table and chairs and sideboard, top quality, no flat packs!. The Quatropi team from sales to delivery are amazing. The best I have come across. Can't praise them enough.

November 4, 2025
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Rated 5 out of 5 stars

Great sofa, great staff

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, usually head of sales, made the delivery in person to us. We live a very long distance away and we’re very grateful. He was fantastic during the delivery process and we love our Merlin Chaise sofa. Only negative is the electric recliner is a little slow but hey, life is so fast paced these days, taking things slower isn’t always a bad thing🤗.

October 31, 2025
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Rated 5 out of 5 stars

Excellent delivery personnel

Excellent delivery personnel, caring & obliging office staff. Problem remedied quickly when a support of the chair I ordered was broken. A replacement was delivered at the arranged time.

October 31, 2025
Rated 5 out of 5 stars

Best company I’ve used in a long time!

We recently bought a lovely round dining table and 6 chairs for our newly decorated dining room.

We found their range of products online very good, and found the perfect table for us.

Although it was already well priced, we contacted Alex (sales manager) who was able to offer additional discount which is fantastic. We promptly ordered the table and Alex processed the order efficiently.

Delivery was very quick and the delivery team were excellent. Very polite and helpful.

The product is absolutely stunning. Great build quality and looks amazing.

There was a small defect on one of the chairs (during packaging I believe) but with one quick email to Lyndon in the service team the issue was resolved and the chair replaced.

It makes a refreshing change to deal with company that supply quality products and have genuinely personal and caring sales and after sales care.

I’m very impressed and would recommend Quatropi to anyone. Couldn’t be happier with the product and service. Thank you.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless experience !!

Seamless experience !!!
From booking, payment delivery and the best part was the quality.

What a hidden gem..never heard of them before but will always highly recommend now that I know !' 6 stars from me.

October 31, 2025
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Rated 5 out of 5 stars

Excellent customer service and great quality…

Recently purchased the Rupert corner sofa with no regrets. Customer service was excellent from start to finish. We visited the showroom where the gentleman was helpful and friendly, every email and phone call was promptly answered and the delivery service was quick and easy with pleasant drivers. The sofa itself is excellent quality and a wonderful addition to our home. Would highly recommend.

October 29, 2025
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Rated 5 out of 5 stars

Great service

From ordering to delivery, it has been a smooth experience. The delivery person that I spoke to, Anthony was very helpful. Great service overall 👍

October 27, 2025
Rated 5 out of 5 stars

Excellent service every single time

Every single time, over the years, that I've shopped with Quatropi I always received great service and good quality items. Today was no different. I purchased 6 bar stools from them back in April ahead of completing my kitchen renovation. Due to some unforeseen adjustments with the design my island got reduced in size meaning I could only fit 4 stools around it instead of the planned 6. I contacted Quatropi today to ask if I could return the spare 2 stools due to this change which only became apparent today (31st Oct). Without any fuss they agreed to accept my stools back and provide a credit note which led me to also choose some lamp tables. Not only did they levy my credit note against the cost of my lamp tables, they also gave me the extra 5% promo discount, as well as arranging to pick up the stools at the same time as dropping off my lamp tables, saving me a trip to the Post Office and the cost of postage. All this done with no fuss, just total understanding and cooperation. I was more than happy to purchase my tables from them having received such wonderful service. Thank you Lyndon and thank you Quatropi. You'll always be my first stop when furnishing my newly renovated home.

October 31, 2025
Unprompted review

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