This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more
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Company details
- Outdoor Furniture Store
- Bar Restaurant Furniture Store
- Furniture Accessories
- Furniture Accessories Supplier
- Garden Furniture Shop
- Sofa Store
Written by the company
A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture
Contact info
Unit 8 Whitacre Road, CV11 6BX, Nuneaton, United Kingdom
- 02476642139
- sales@quatropi.com
- www.quatropi.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
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Great item and fantastic customer…
Great item and fantastic customer services. Delivery drivers are extremely good, respectful of the item and placed in the room of choice. Recommended.
Fantastic customer service
Fantastic customer service, quick delivery, excellent product quality. Thanks :-)
Fantastic Company
Stunning dining table and chairs and sideboard, top quality, no flat packs!. The Quatropi team from sales to delivery are amazing. The best I have come across. Can't praise them enough.
Amazing company
Amazing company, everything went smoothly and delivery boys were very helpful, big thank you!!
It a beautiful sofa l gave it 4 stars…
It a beautiful sofa l gave it 4 stars because the headrest kept lifting and folding but overall it’s a good sofa
Fabulous customer service
Fabulous customer service, kept me up to date with my order and the delivery and the delivery guys were lovely ☺️
Great sofa, great staff
This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, usually head of sales, made the delivery in person to us. We live a very long distance away and we’re very grateful. He was fantastic during the delivery process and we love our Merlin Chaise sofa. Only negative is the electric recliner is a little slow but hey, life is so fast paced these days, taking things slower isn’t always a bad thing🤗.
Great quality furniture
Great quality furniture, good customer relations, delivery brilliant
Absolutely superb customer service from…
Absolutely superb customer service from both Jack & Lyndon. Thank you both!
Excellent delivery personnel
Excellent delivery personnel, caring & obliging office staff. Problem remedied quickly when a support of the chair I ordered was broken. A replacement was delivered at the arranged time.
Best company I’ve used in a long time!
We recently bought a lovely round dining table and 6 chairs for our newly decorated dining room.
We found their range of products online very good, and found the perfect table for us.
Although it was already well priced, we contacted Alex (sales manager) who was able to offer additional discount which is fantastic. We promptly ordered the table and Alex processed the order efficiently.
Delivery was very quick and the delivery team were excellent. Very polite and helpful.
The product is absolutely stunning. Great build quality and looks amazing.
There was a small defect on one of the chairs (during packaging I believe) but with one quick email to Lyndon in the service team the issue was resolved and the chair replaced.
It makes a refreshing change to deal with company that supply quality products and have genuinely personal and caring sales and after sales care.
I’m very impressed and would recommend Quatropi to anyone. Couldn’t be happier with the product and service. Thank you.
Seamless experience !!
Seamless experience !!!
From booking, payment delivery and the best part was the quality.
What a hidden gem..never heard of them before but will always highly recommend now that I know !' 6 stars from me.
All good, recommended
Delivery on time. Product as expected. Very good packaging. Delivery guys did well to squeeze it through tight entrance.
Excellent customer service and great quality…
Recently purchased the Rupert corner sofa with no regrets. Customer service was excellent from start to finish. We visited the showroom where the gentleman was helpful and friendly, every email and phone call was promptly answered and the delivery service was quick and easy with pleasant drivers. The sofa itself is excellent quality and a wonderful addition to our home. Would highly recommend.
Quality, value and great buying experience.
From order to delivery everything was excellent and the sofas are superb, built well and so comfortable.
Great service
From ordering to delivery, it has been a smooth experience. The delivery person that I spoke to, Anthony was very helpful. Great service overall 👍
The sofa is lovely and really…
The sofa is lovely and really comfortable, it was easy to assemble and it came at a date that suited us.
Excellent service every single time
Every single time, over the years, that I've shopped with Quatropi I always received great service and good quality items. Today was no different. I purchased 6 bar stools from them back in April ahead of completing my kitchen renovation. Due to some unforeseen adjustments with the design my island got reduced in size meaning I could only fit 4 stools around it instead of the planned 6. I contacted Quatropi today to ask if I could return the spare 2 stools due to this change which only became apparent today (31st Oct). Without any fuss they agreed to accept my stools back and provide a credit note which led me to also choose some lamp tables. Not only did they levy my credit note against the cost of my lamp tables, they also gave me the extra 5% promo discount, as well as arranging to pick up the stools at the same time as dropping off my lamp tables, saving me a trip to the Post Office and the cost of postage. All this done with no fuss, just total understanding and cooperation. I was more than happy to purchase my tables from them having received such wonderful service. Thank you Lyndon and thank you Quatropi. You'll always be my first stop when furnishing my newly renovated home.
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