Quatropi Furniture Reviews 

5,147
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often noting their comfort and durability. Many people highlight the exceptional service, with staff being described as friendly, helpful, and efficient in resolving any issues. The delivery service is frequently commended for being quick, on time, and handled with care by polite and professional drivers, often including assembly or removal of packaging. However, some customers also noted minor product imperfections, such as a slow electric recliner, inappropriate feet, or a scrape on a chair leg upon unpacking. A few other people mentioned delivery inconveniences, including very early morning deliveries, excessive packaging left behind, items being placed on a neighbor's property without notice, or initial delays and lack of communication.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, stylish design, and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent,... See more

Delivery service

Consumers find delivery service to be positive, with many praising prompt and fast delivery times, often... See more

Service

People report positive experiences with service, often highlighting the exceptional and faultless customer... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

The quality is undeniable. Well put together along with stylish design. Delivery good. I put the legs on myself and all went well and I'm an older lady. Second piece of furniture ihav had from Qu... See more

Rated 5 out of 5 stars

I was excited to receive my new dining set… it arrived and was put together by 2 lovely guys with minimum fuss and all packaging taken away. After a day or so I noticed a couple of marks on one of... See more


Company details

  1. Outdoor Furniture Store
  2. Bar Restaurant Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Garden Furniture Shop
  6. Sofa Store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(5,147)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

I've had my double swing chair for 5…

I've had my double swing chair for 5 years now - Its still as good as the day I purchased it! I emailed customer service and asked if they still stock the covers for it and Lyndon in customer service was absolutely brilliant - he confirmed straight away that they still stock them and he would send one out and I was thrilled to bits. They are so friendly and helpful and the quality of the products is high-end. I would recommend them to everyone. Excellent company, staff and products. One very happy customer!

October 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Garden sofa set and garden…

I ordered a garden sofa set and garden dining table and chairs. I rang to ask if it could be delivered after I returned from my holiday during the first week in September. They were extremely accommodating and it arrived on the Thursday of that week.
My husband and I unpacked it and began to assemble it. We found that the back of the sofa had not been manufactured properly, as a result the back and seating part could not be assembled together. I emailed customer services and was emailed back and began to correspond with Lyndon. He was extremely helpful and very quickly I received my new back to my sofa.
I would like to say that I was thoroughly impressed with the service that I received and a special mention to Lyndon, who was excellent at solving my issues.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful furniture and reasonably…

Beautiful furniture and reasonably priced. Delivery was spot on and furniture was easy to assemble. The quality of the furniture is way above what i expected. I will definitley be using this company again.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely furniture

I ordered the Detroit Corner Bench and it is beautiful. Delivery was within the designated timeframe and the guys who delivered it were helpful and professional. It was a pretty easy out together and it looks fab, very comfortable too.

October 2, 2025
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Rated 5 out of 5 stars

We bought a large TV stand

We bought a large TV stand having seen it on line. Having seen some units that looked good on line but not in reality we made the journey to Nuneaton where they had put one together for us to view. It looked good so we ordered one which they held for us until we were ready for it

When it was delivered it was as good as we expected and we are very pleased with it

A nice company to do business with

October 8, 2025
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Rated 5 out of 5 stars

These guys are phenomenal

These guys are phenomenal. We ordered a beautiful piece of furniture and it arrived early and in tip top condition. Over and over I'd order there again. On all levels it was incredible. Thank you. Sarah

September 30, 2025
Rated 5 out of 5 stars

Great choice of furniture

I wanted to like my dining room as it never seemed to look right, so I bought the Taylor corner bench suite, and it's made such a difference. The table is really practical, easy to clean and extends easily if needed. The seats are comfortable and sturdy, although one was damaged so I contacted customer service and they replaced it without question. I would definitely buy from them again.

August 27, 2025
Unprompted review

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