Quick Plates Reviews 590

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers had a great experience with this company. Customers are really happy with the service, finding the process of ordering and receiving plates to be quick and efficient. Many people praise the ease of use of the website and the straightforward steps for designing and ordering plates, including the simple submission of ID documents. The delivery service is frequently highlighted as fast, with many consumers receiving their orders much sooner than expected. However, some customers also noted issues with their orders, such as receiving incorrect plate types or experiencing delays and non-delivery of items. A few other people also felt that the document verification process was unclear, leading to order refusals due to issues like screenshots not being accepted.

What people talk about most

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, quick, and... See more

Service

Reviewers highlight positive aspects of service, frequently praising its speed and efficiency. Many customers... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the quality, clear print,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well. Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday after... See more

Rated 5 out of 5 stars

Easy ordering I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg Very thorough to check I in fact owned the personal plate, just had to s... See more

Company replied

Rated 5 out of 5 stars

I looked at various number number plate suppliers but Quick Plates had the simplest and safest order system I could find. Easy to “design” the plates to my requirements and easy to order. The photo I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service! Made a mistake on my order; gave wrong number on the plate. They advised they couldn't make the plate as not corresponding with DVLA information. Once mistake pointed out by them,... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

590 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very easy to use and payment provisions…

Very easy to use and payment provisions is very good

February 23, 2026
Unprompted review
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Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

Rated 5 out of 5 stars

Very fast and easy service

Very fast and easy service. All look perfect, quick reply , thanks

February 23, 2026
Unprompted review
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Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

Rated 5 out of 5 stars

Highly recommended supplier

Easy to use website, transaction simple, good variety of options.

February 12, 2026
Unprompted review
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Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

Rated 1 out of 5 stars

Another scam company

Another scam company.
Advertising delivery in one day, but for nearly £15.
Let you pay for order first, then tell you they need a document for vehicle and your ID. If you cancel they will rob you for £6.. Folks stay away. Modern days of robbery, scamming company. Absolutely disgraceful

February 12, 2026
Unprompted review
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Reply from Quick Plates

Hello Lu,

We’re sorry to hear that you feel dissatisfied with your experience.

As a DVLA-registered number plate supplier, we are legally required to verify proof of entitlement to the registration and proof of identity before any number plates can be released or dispatched. This is a mandatory legal requirement that applies to all compliant suppliers in the UK. Plates produced without these checks would not be road legal.

The delivery times advertised apply once the required documents have been received and approved, as explained during the ordering process and in the information provided after purchase.

Where an order is cancelled after processing has begun, a small administrative charge may apply to cover transaction and handling costs already incurred. This is outlined within our terms and conditions.

We always aim to be transparent and compliant with DVLA regulations, and we’re sorry if the process was frustrating. If you would like us to review your order specifically or help resolve anything further, please contact our support team directly with your order details and we’ll be happy to assist.

Kind regards,
Quick Plates

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient - has a wide selection of number plate sizes - I needed a plate for a Japanese Import - few other places had them. Uploading the documents was straightforward from my mobile phone.
I’d recommend this site from my personal experience

February 10, 2026
Unprompted review
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Reply from Quick Plates

Hi Alex,

Thank you very much for your kind review — we really appreciate you taking the time to share your experience.

We’re pleased we could help with the Japanese import plate size you needed, and it’s great to hear the document upload process was straightforward on your mobile. Making things simple and efficient for our customers is exactly what we aim for.

Thanks again for your recommendation — it means a lot to the team.

Kind regards,
Quick Plates

Rated 1 out of 5 stars

Damaged plates and no customer service

I ordered front and rear plates from Quick-plates. The order was received damaged through poor packaging and the front plate was unusable.
- I notified the seller immediately of the issues via email, including pictures of the packaging and plates. Note that the seller has no phone number to contact them on.
- I had no response after several days so I used the 'contact us' facility on the sellers website (no attachments are allowed, hence the email beforehand), however again no response after a further week.

Mistakes can happen with delivery, I get it, but it's the after sales service that gives assurance to future buyers.
As you can see, this provider obviously doesn't care about that, so please beware and use care when ordering from them and weigh up alternatives.

12/02/2026 - Further to your reply, I reissued the email to you, and to reiterate I am using both the right email address and your web contact form, so I believe the issues lie at your side. There's nothing in my junk/spam or filters, I've worked in IT for many decades so know how to use email.
If you see and action the email, great and I'll update the review, but I'm not chasing again.

January 30, 2026
Unprompted review
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Reply from Quick Plates

Hi Dave, thank you for taking the time to leave your feedback.

We’re sorry to hear you were unhappy, however we do need to clarify a few points. We have no record of any emails from you that have not been replied to, and all customer enquiries received into our system are responded to. We would strongly recommend checking your junk/spam folder, as replies can occasionally be filtered there by email providers.

We do provide clear contact methods via email and our website contact form, both of which are actively monitored. If an email includes attachments, our replies are still sent in the usual way, even if attachments cannot be added via the contact form itself.

If you are able to re-send your message (or confirm the email address used), we will of course review the matter promptly and resolve any genuine issue with the order. We always take after-sales service seriously and are happy to put things right when we’re made aware.

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process

February 9, 2026
Unprompted review
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Reply from Quick Plates

Thanks, Dillan! ⭐️

Quick and easy is exactly what we aim for, so it’s great to hear that was your experience. Thanks for taking the time to leave a review and for choosing us.

Enjoy your plates! 🚗✨

Rated 1 out of 5 stars

Extremely Frustrating Experience Due to Unclear Process and Inflexible System

I placed an order for personalised number plates with this company, fully expecting a straightforward process. However, I encountered significant issues when trying to submit the required documentation. The upload system they insist on using would not work for me, despite multiple attempts across different devices, browsers, and networks.

At no point during checkout, in the order confirmation, or in their terms and conditions was it clearly stated that:
• All documentation had to be uploaded exclusively through their platform,
• No alternative method (such as secure email) would be accepted, or
• Any access issue could result in indefinite delay with no refund option.

Despite my repeated attempts to resolve the problem and my willingness to provide the documents immediately, their customer service maintained that the problem was entirely my responsibility. They refused to offer any practical alternative, even though a secure method could reasonably have been arranged.

Ultimately, their “final position” left me unable to complete my order and without any possibility of a refund. The process was opaque, inflexible, and unreasonably burdensome. I would not have proceeded with my order had the requirements and limitations been made clear from the start.

I hope this review helps other customers understand the risks of ordering with this company.

February 9, 2026
Unprompted review
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Reply from Quick Plates

Hello Joe,

Thank you for taking the time to leave your review. We’re sorry to hear that you were dissatisfied with your experience.

As a DVLA-registered number plate supplier, we are legally required to obtain customer documentation before plates can be released. For security, data-protection, and audit reasons, this information must be submitted via our secure upload facility and cannot be accepted by email or alternative methods.

The upload system is functioning as intended and is used successfully by a large number of customers every day. On the day in question alone, we received and processed over 200 document uploads without issue. Unfortunately, where access difficulties arise due to local device, software, or network settings, we are limited in the assistance we can provide, as these factors sit outside our control.

We appreciate that this was frustrating, and we did make reasonable efforts to assist by re-checking the system and suggesting standard troubleshooting steps. However, we are unable to bypass our compliance processes or offer alternative submission routes for individual cases.

We regret that this matter could not be resolved to your satisfaction, but we thank you for sharing your feedback, which we will continue to take into account when reviewing our customer communications.

Kind regards,
Quick Plates

Rated 5 out of 5 stars

Excellent

Excellent, prompt service.
Recommended.
Thanks very much.

February 7, 2026
Unprompted review
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Reply from Quick Plates

Thanks very much, Rob! ⭐️ We’re really pleased everything was easy from start to finish and that your plates were sent out quickly. Happy customers make our day — especially when there’s “very happy” twice 😉 Thanks for the strong recommendation and for choosing us. Enjoy your plates! 🚗✨

Rated 1 out of 5 stars

Wanted the original supplier name on…

Wanted the original supplier name on the plates as we have had done before. They put their plate supply details to one corner.
Ordered standard plates and they sent lipped plates that don't fit.
This is not clear in the ordering. In contacting them they are defencive.
Steer clear and order from other sites.

February 2, 2026
Unprompted review
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Reply from Quick Plates

Thank you for taking the time to leave a review, Tom.

We’re sorry to hear you’re unhappy, however we do need to clarify a few important points for anyone reading this.

All UK-manufactured number plates are LEGALLY required to display the supplying manufacturer’s name and postcode. We are not permitted to remove this information or replace it with another supplier’s details, regardless of previous experiences elsewhere. We have advised you of this on our replies to you.

Regarding the plate style, the plates supplied were lipped plates, exactly as shown during the ordering process. This is clearly indicated on the product page and in the on-screen preview before checkout, which visually displays the lip. The order placed was not for flat plates. Again, we have even sent you pictures from our website which shows you this during the order process.

We appreciate that not all vehicles accommodate lipped plates, but as the item supplied matches the order placed and complies fully with UK regulations, this would not be considered a manufacturing error.

We always aim to respond professionally and factually, particularly where legal compliance is involved. Our intention is to ensure customers receive plates that are both correct and lawful.

— Quick Plates Team

Rated 1 out of 5 stars

Don’t waste your time or money

Don’t waste your time or money
Paid in good faith and sent over documents… every time I send them over the system doesn’t accept them. Various different attempts made and same result ! Couldn’t get a refund as they had apparently already made them ??? Yet I couldn’t get past the identification part ??? Ended up taking the paperwork to Halfords and got the plates done in 1 hour … They can keep my£30 ! Just don’t let them rip you off .

February 2, 2026
Unprompted review
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Reply from Quick Plates

Hi Dunny, thank you for taking the time to leave a review.

We’re sorry you were unhappy with your experience, but we do need to clarify a few important points for accuracy and fairness.

The ID uploaded was for a different person to the one named on the order, despite our system clearly stating whose ID is required. In addition, the EV948 document provided was out of date and uploaded as a screenshot, which we are not legally permitted to accept. When advised of this, we explained that the upload clearly showed mobile phone indicators (time, signal and battery level), confirming it was a screenshot rather than an original document.

As a DVLA-registered supplier, we are strictly governed by DVLA regulations and can only accept specific, valid documents — the same rules followed by Halfords and all other compliant suppliers. These checks are mandatory and not something we can override.

Regarding your refund comment: once number plates are manufactured, they are classed as a custom product and cannot be refunded, even if later documentation issues prevent completion. This is clearly outlined during the ordering process.

We absolutely do not “rip people off” — we simply follow the law and the same DVLA rules applied across the industry. We appreciate that you chose an alternative supplier in the end, but the requirements would have been identical.

We wish you all the best going forward.

Rated 5 out of 5 stars

Amazing to deal with

Very easy to deal with no problems at all plates sent out very fast great service very happy from start to finish i would highly recomed very happy

February 2, 2026
Unprompted review
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Reply from Quick Plates

Thanks very much, Kevin! ⭐️

We’re really pleased everything was easy from start to finish and that your plates were sent out quickly. Happy customers make our day — especially when there’s “very happy” twice 😉

Thanks for the strong recommendation and for choosing us. Enjoy your plates! 🚗✨

Rated 5 out of 5 stars

Amazing

Easy ordering
I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg
Very thorough to check I in fact owned the personal plate, just had to send proof of my retention certificate
They arrived in a couple days using economy delivery
Look great 👍🏼

February 1, 2026
Unprompted review
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Reply from Quick Plates

Thanks so much, S A Bell! ⭐️

We’re really glad you found the ordering process easy and that the green strip plates were just what you wanted — they do look sharp on an electric car. We always make sure ownership checks are done properly, so it’s great to hear that came across as thorough rather than a hassle.

Lovely to know they arrived quickly and look great. Thanks again for the great feedback and enjoy the new plates! 🚗🔌✨

Rated 5 out of 5 stars

Top notch company and product

Top notch company and product,
3rd order from them now !
Ultra fast order to dispatch and delivery!!
Would highly recommend

January 30, 2026
Unprompted review
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Reply from Quick Plates

Thanks a lot, Gareth — third time’s the charm! ⭐️

We really appreciate the repeat custom and the recommendation. Ultra-fast turnaround is what we pride ourselves on, so it’s great to hear we’re still hitting the mark.

Thanks again for your continued support and enjoy the plates (again!) 🚗✨

Rated 5 out of 5 stars

First Class service

First Class service. Easy order web site.great value speedy delivery. Well done . Thanks

January 26, 2026
Unprompted review
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Reply from Quick Plates

Thanks so much, Bruce! ⭐️

First-class service is exactly what we aim for, so it’s great to hear that came through. We’re pleased you found the website easy to use, the value spot on, and the delivery nice and speedy.

Thanks again for the kind words and for choosing us — enjoy your plates! 🚗✨

Rated 5 out of 5 stars

excellent service

excellent service, number plates where delivered on time and well packaged.

January 23, 2026
Unprompted review
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Reply from Quick Plates

Thanks very much, Jaswant! ⭐️

We’re really pleased everything arrived on time and well packaged — the little details matter. Thanks for taking the time to leave a review and for choosing us.

Enjoy your plates! 🚗✨

Rated 5 out of 5 stars

Cheap plates to buy

Cheap plates to buy, website was lovely n easy to use.

Very trustworthy.

Was quick with responses.

January 26, 2026
Unprompted review
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Reply from Quick Plates

Thanks so much, Jordane! ⭐️

We’re glad you found the plates great value and the website easy to use. Being straightforward, trustworthy, and quick to respond is exactly how we believe it should be done.

Really appreciate you taking the time to leave a review — enjoy your plates! 🚗✨

Rated 5 out of 5 stars

Good service and well designed website

Really great website! Very easy to customise your desired plate with plenty of size options available. Vehicle documents were approved very quickly along with the order being dispatched. Good service and a well designed website 👍🏻

January 21, 2026
Unprompted review
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Reply from Quick Plates

Thanks a lot, Toby! ⭐️

We’re really pleased you enjoyed using the website and found the customisation options clear and easy. Quick document approval and fast dispatch are all part of the service — glad it all came together nicely for you.

Thanks again for the great feedback and the thumbs-up. Enjoy your plates! 🚗👍

Rated 5 out of 5 stars

What a fantastic way to order plates

What a fantastic way to order plates! So easy to complete the details and very clear instructions about requirements. I couldn’t believe how easy it was and then a confirmation email only minutes later. Absolutely first class. Would definitely recommend!

January 20, 2026
Unprompted review
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Reply from Quick Plates

Thank you so much, Ms Warrington! ⭐️

We’re delighted you found the ordering process so easy and the instructions nice and clear — that’s exactly how it should be. That quick confirmation email is our way of saying “you’re all set” without the wait.

Really appreciate the recommendation and the kind words. Thanks for choosing us — enjoy your plates! 🚗✨

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Document upload flawless and order despatched quickly

January 19, 2026
Unprompted review
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Reply from Quick Plates

Thanks, Scott! ⭐️

Great to hear the website was easy to use and the document upload went through without a hitch. Quick dispatch is the finishing touch we like 😉

Really appreciate you leaving a review — enjoy your plates! 🚗✨

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