Quick Plates Reviews 592

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers had a great experience with this company. Customers are really happy with the service, finding the process of ordering and receiving plates to be quick and efficient. Many people praise the ease of use of the website and the straightforward steps for designing and ordering plates, including the simple submission of ID documents. The delivery service is frequently highlighted as fast, with many consumers receiving their orders much sooner than expected. However, some customers also noted issues with their orders, such as receiving incorrect plate types or experiencing delays and non-delivery of items. A few other people also felt that the document verification process was unclear, leading to order refusals due to issues like screenshots not being accepted.

What people talk about most

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, quick, and... See more

Service

Reviewers highlight positive aspects of service, frequently praising its speed and efficiency. Many customers... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the quality, clear print,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well. Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday after... See more

Rated 5 out of 5 stars

Easy ordering I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg Very thorough to check I in fact owned the personal plate, just had to s... See more

Company replied

Rated 5 out of 5 stars

I looked at various number number plate suppliers but Quick Plates had the simplest and safest order system I could find. Easy to “design” the plates to my requirements and easy to order. The photo I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service! Made a mistake on my order; gave wrong number on the plate. They advised they couldn't make the plate as not corresponding with DVLA information. Once mistake pointed out by them,... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

592 reviews

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Replied to 78% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

The plates took longer to arrive than…

The plates took longer to arrive than advertised, I chose the cheapest as I wasn't in a rush, but after 7 days I felt it was a long time especially as I was advised they had been despatched on the Monday but still didn't recieve them till the following Monday. Tracking info was crap, usual rubbish from Royal mail, my advice would be if you are in a rush choose the next day option or pay that bit more locally and pick them up. I did call them, the guy at the end was a little irritated with me repeating the same stuff as if I was dim. I had never done this before so it was learning curve for me would I use them again probably not ,purely base on mr irritated at the end of the phone.

Thank you for your reply, at the time of ordering the timescale wasn't an issue, I suggest you change from the royal snail mail then if its outside your control as your reputation is at stake.

July 7, 2025
Unprompted review
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Reply from Quick Plates

Thanks for your feedback, and we’re genuinely sorry to hear about your experience. While you selected our budget non-tracked option, we understand the frustration with Royal Mail delays – unfortunately, this is outside of our control once dispatched. We always recommend the Tracked 24 or Next Day option for time-sensitive orders, as mentioned during checkout.

As for the phone call, we sincerely apologise if our team member came across as irritated. We appreciate that everyone’s at a different stage of understanding the process, and we should always aim to be patient and helpful.

Thank you again for your order, and we do hope you’ll consider giving us another chance in future.

Rated 5 out of 5 stars

Professional from start to finish

Professional from start to finish.
Excellent product. Good communication :)

July 14, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 5 out of 5 stars

Quick plates have been fannew olatestastic with…

Quick plates have been fantastic with helping out the order right and having the patience to guide me through the process of buying and swapping my number plates over. 11/10.

July 10, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 5 out of 5 stars

Excellent service, quality plates, good price

Needed chersihed plates for my car and after searching the net and local suppliers I settled on Quick Plates.
Very easy to provide the documents they wanted online, receive confirmation they were okay and soon after, confirmation of dispatch, a very quick process.
I was also impressed by the comprehensive fitting instructions included in their confirmation email.
Plates arrived on time and in perfect condition, they drilled without any cracking, splitting or chipping and I cannot find a single imperfection in them.
Being ex motor trade I have seen some awful number plates but these are probably the best I have ever seen or fitted.
All this and a reasonable price as well, what more could anyone want?
Thank you Quick Plates for your excellent service.

July 10, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 5 out of 5 stars

Really easy to use website

Really easy to use website. Really quick automated response system. Plate made and dispatched on the day it was ordered. What's not to like? Really quick and easy.

July 10, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 1 out of 5 stars

Poor Service. 'Quick Plates' they are not.....

Removed my cherished plate from DVLA on the Friday 20th June. Instructions from DVLA was to get plates made up ASAP. Ordered new plates from 'quick plates' on the 20th June. Seamless process to order and for them to take money, but there was zero information regarding the forms they required 'AFTER' payment. I sent them the photo of the DVLA document that had ALL the information they required including doc numbers, reg details of Plate coming off and plate going on. I heard nothing for 4 days. I then emailed them and asked when i would be receiving the plates, to which a reply of "when you send us the correct documentation, we will release the plates" I suggested that as this process was not explained very well at the beginning, i would like a full refund and i will purchase from Halfords as i could get these next day. I then received a further email stating the T's and C's of sale saying once the order is placed, NO REFUNDS. I had to await delivery of my new log book, photograph it and then send it to them. This was sent on 25th June. I received the plates today (30th June) to say that the customer service was poor, is an understatement. i would not recommend Quick Plates or their service.

June 20, 2025
Unprompted review
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Reply from Quick Plates

Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your experience.

As a DVLA-registered number plate supplier, we are legally required to verify specific identification and entitlement documents before manufacturing plates. This is clearly outlined on our website and in the order confirmation email. We understand that this may be frustrating, especially when other non-compliant sellers may follow these regulations, but our responsibility is to comply with the law.

We do appreciate your comments and will continue to improve our communication around required documents during the ordering process. If you have any further concerns, please don’t hesitate to reach out to us directly — we’re here to help.

Kind regards,
The Quick Plates Team

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, easy to order plates and download docs, reasonable prices and good correspondence

June 25, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 5 out of 5 stars

Three key points regarding my order

Three key points regarding my order. Fast, cheap and high quality.

June 23, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 5 out of 5 stars

Reg with no hassle

Easy to use
Everything has been perfect would highly recommend

June 22, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 5 out of 5 stars

Easy to navigate the website and create…

Easy to navigate the website and create my order. All relevant documentation simple to upload, all at a good price with reasonable delivery costs.

June 16, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 1 out of 5 stars

Shocking company

Shocking company , charged my daughter twice for 1 plate , emailed them to be told she will need to pay a cancellation fee , why would she need to pay a cancellation fee for being ripped off , never heard back from them , avoid this seller , only put 1 star as I had to , they deserve -stars. Hope your company is shut down very soon

May 22, 2025
Unprompted review
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Reply from Quick Plates

We’re sorry to hear about your concerns, but we’d like to clarify a few key points.

We respond to every email we receive, and we have no record of being unresponsive in this case. If your daughter placed two separate orders, two payments would have been processed. If one of those was made in error, we always offer to cancel in line with our terms — which include a small cancellation fee once production has started, as clearly stated on our website.

We understand it can be frustrating, but we are a transparent, DVLA-registered business and would never “rip off” a customer. We’re always available to resolve any issues fairly when approached directly.

Lastly, we don’t think it’s right or fair to wish job losses on anyone. Our team works hard to deliver a legal, compliant, and efficient service every day — and we’re proud of the work they do.

Kind regards,
The Quick Plates Team

Rated 1 out of 5 stars

They should be called “No Plates”

They should be called No Plates. This is a scam. Plates ordered and documents approved and informed plates had been dispatched. A week later when I still didn’t have them, checked tracking with Royal Mail and it said they were waiting for the package. I asked for some more to be sent but that was ignored. Excuses about asking for an enquiry with Royal Mail and no hint as to when I might get the plates. After another few days I ordered somewhere else (UKRegPlates - brilliant service and no more expensive) and asked for a refund but am now being ignored. So no number plates and £40 out of pocket. Won’t be leaving it there and reporting to Trading Standards. Don’t use they are a scam and 1* rating is too high.

May 26, 2025
Unprompted review
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Reply from Quick Plates

We take accusations like this very seriously, and it’s important to clarify the facts.

We never ignore our customers — if you’ve contacted us, we will have responded. Once we confirm that your documents have been approved and your plates have been dispatched, that means they have physically left our premises. We have absolutely no reason to delay or mislead customers — it serves neither you nor us.

Unfortunately, once an item is handed to Royal Mail, we are reliant on their delivery network. As advised, we did raise an enquiry with them when your tracking showed a delay, which is the correct process. In most cases, Royal Mail resolves these quickly, but delays do occasionally happen, and they are beyond our control.

We’re sorry to hear you chose to go elsewhere, but calling us a scam is not only false — it’s unfair. We are a DVLA-registered number plate supplier, and we operate within strict legal guidelines. If a refund was due, it would be processed in line with our terms. If there’s any outstanding matter, we encourage you to contact us directly so we can resolve it properly.

Kind regards,
The Quick Plates Team

Rated 1 out of 5 stars

take you money the ask for Docs

Scammers Take you money then ask for docs If you ask for your money back they send a copy of terms and conditions. Up to you people

June 11, 2025
Unprompted review
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Reply from Quick Plates

We’re sorry you feel this way, but your comment is misleading.

As a DVLA-registered number plate supplier, we are legally required to request documentation after payment to verify entitlement and ID — this is standard across all legal number plate sellers. It is clearly explained on our website and throughout the checkout process.

Our terms and conditions, which you accepted at the point of purchase, also clearly state this. We don’t “scam” anyone — we follow the law to ensure our plates are 100% road legal and compliant.

If you’re unsure about the process or feel something hasn’t been handled correctly, we’re always happy to help. Just contact our team directly.

Kind regards,
The Quick Plates Team

Rated 1 out of 5 stars

There crap

There crap , tried to upload requested docs several times , doesnt work. Had me money but no plates..ya live and learn i guess

May 31, 2025
Unprompted review
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Reply from Quick Plates

We’re sorry to hear you had trouble uploading your documents, but we’d like to clarify that our upload system is working — we receive documents from customers every day without issue.

If you experienced a technical problem, we’re always happy to help resolve it quickly. However, as a DVLA-registered supplier, we legally cannot despatch plates without receiving the correct documentation.

We’re always here to assist if you get in touch directly, and we’re committed to ensuring every customer receives the service they’ve paid for.

Kind regards,
The Quick Plates Team

Rated 5 out of 5 stars

excellent service

June 9, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 5 out of 5 stars

Really fast

Really fast, smooth and cheap.
Thank you for your service.

June 5, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID! This company take your money and and only then tell you that you need to provide further documents. They should be upfront and tell you this beforehand. I requested a refund which they told me I couldn’t have and then refused to supply me with the number plate. I had my last review removed because they claimed I was making deframatry comments about them but they were all true. (can be proven by emails reveived). They “told” me to remove my review and threatened me with a solicitor and that they’d requested my ip address from trust pilot. Why would they need that? Very threatening behaviour imo. I made my own personal checks with DVLA I suggest everyone does the same before ordering. Infact there are plenty of other legitimate companies on line you can order from who offer a much straight forward and more polite and better service.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

The communication from the company regarding the status of my order and also how quickly my order was completed. I couldn't recommend enough a fantastic company

June 4, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your kind words! We’re really pleased to hear you were happy with your number plates and the service you received. We take pride in delivering high-quality, road-legal plates quickly and efficiently. If you ever need anything else or have any questions, don’t hesitate to get in touch. Safe driving and thanks again for choosing Quick Plates!

Rated 5 out of 5 stars

Great communication and prompt service…

Great communication and prompt service and delivery.
Thanks.

April 9, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly. We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 1 out of 5 stars

Not As Clear As It Should Be!

This review is for anyone thinking of buying number plates. You MUST provide your registration documents after purchase as this is the law BUT you are not advised UP FRONT about this. Only at checkout is there a conditions of sale in small type at the bottom of the page. Quick Plates should display this in bold immediately after putting in your plate number to avoid confusion. There is only one reason why this is not done!

Update
With regards to Quick Plates assertion that they clearly display the requirement for vehicle documents, this is not on page 1, page 2 or page 3 when going through the ordering process. Only on page 4 is it in small type at bottom of page.
On page one there is a DVLA section which could easily have the information but it doesn't.
See below.

We’re DVLA registered
When ordering replacement number plates, it’s vital that you choose to DVLA-registered vendors. As a DVLA reg plate supplier, you can be confident that plates that you get follow all the rules. All the products we supply are tested and road legal.

May 29, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your feedback.

We would like to clarify that we clearly inform all customers of the legal requirement to provide proof of identity and entitlement prior to purchase. This information is displayed on multiple areas of our website — including before checkout — in accordance with DVLA regulations, which we are fully compliant with.

We do understand that this may be an inconvenience to some, but these checks are not optional. They are in place to prevent misuse and fraud, and they are a legal requirement, not a company policy.

With regard to cancellations and refunds, we follow standard consumer law guidance for personalised goods. If a plate has already been produced before valid documentation is received, it is due to the customer proceeding with the order while accepting these terms. We always encourage customers to read the information provided carefully before placing an order.


Kind regards,
The Quick Plates Team

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