Quickline Broadband UK Reviews 

James Boulton
What a star, great installation service. Great customer service too.

Carl Conway came with his YTS and new boots guy 😂😂😂. Listened to what I wanted and where. Communicated throughout, made sure everything was up and working (after plugging in 🤪). Left everything clean and tidy. Would highly recommend.

Bobby and Kevin D. were fantastic. Brilliant job hiding wires to the router and then installation of the system. They didn’t leave until they were 100% all the boosters were working correctly. We now have amazing full fibre broadband throughout the house.

Fine when it works but they are slow to respond and fix things when it goes down. We have been with Sky for years with no outages, that I can remember. We have been with Quickline 3 weeks and it has so far been down today for over 14hrs. They do not respond quick enough, I was supposed to be working from home!!!

Very smooth process from dealing with sales rep on email through to Gary who installed the new set up. Nice guy. Very pleased with the new broadband- very fast!

On the day of the installation the engineer Josh was fabulous. Very helpful and courteous gent.
Super fast broadband. Overall very good

Tech guy Dan. D was fast and polite didn't mess about getting me up and running, super helpful

We have had great support all along from Paul Sanderson from the initial discussion about Quickline as a company, through the installation, and with any problems arising since, no matter how small. He has always been there at the end of a phone call or email and has reassured us and helped us constantly. Thanks Paul. Much appreciated! Richard Wakefield

What should have been a simple repair became a brand new installation that is a huge improvement on our previous service. Stan tried so hard to work around the structural problems to fit and install the new equipment and remained cheerful despite finishing late. Overall good experience.

Today an engineer ( Bob) attended, and sorted out our installation issues from yesterday.
Repositioning of our boosters has got signal to essential areas of the house that did not have coverage after instalation. We are now much happier with the set up. Bob was very helpful and thorough.

Initially great, then the service dropped off. Gave up trying to get through to customer service in the end. Broadband went off about a week ago. Waited in for an engineer who didn't arrive today. After another long wait in a queue I found out the appointment had been rearranged for a weeks time. Nobody had thought to tell us. As we WFH, 2 weeks without broadband isn't acceptable. Didn't want to do it, but I've just ordered a Starlink unit.

Bobby came to sort out a poor installation- fixed the signal throughout a difficult house with very thick stone walls. Very happy with his work.

Great service. We had to rearrange our appointment and easy to rearrange. Came in the time frame provided, all set up; Kieran S, Adam C and Jordan L did a great job. Thanks!

The engineer was brilliant. He fitted all the necessary equipment with no mess and connected all my devices too (I was dreading that bit!)
Very friendly and efficient. Would definitely recommend. And my streaming and uploading is so much better.

I have to say that the team have been absolutely brilliant. Having had significant issues with neighbouring properties the team were very helpful including Anthony Ryan and his team from Cumberland!

They worked with us very professionally to sort it out.

They were very careful not to block entry on a shared drive way whilst working on an existing blocked duct.

You would not have know that they needed to dig up a small area of the driveway when they left.

Neat tidy and very curteous!

Well done.

Louise B came and was delightful and efficient. Explained everything brilliantly. Very happy

Matt F installed our full fibre today. Fabulous tidy job and a really nice guy! Highly recommend.

I would just like to say a big thank you to both Alvin and Jack D for the excellent job they did installing my Quickline fibre broadband yesterday afternoon.

Both Alvin and Jack D carried out the installation to a very professional standard indeed. The router cables and external cabling were all fitted neatly and carefully, as though they were working on their own property. The attention to detail was excellent.

They also went the extra mile by fitting a new BT cable cover, as the original had unfortunately been broken beyond repair when the fibre cables were pulled through the previous week in preparation for yesterday's main connection and router setup.

I am extremely pleased with the quality of the work carried out. A credit to Quickline and a big well done. Many thanks to both Alvin and Jack D for an excellent .

Trevor A.

Quick and efficience services in all respects. Instalation performance 5*. No mess no fuss.