Quickline Broadband UK Reviews 

Very smooth installation of service, handled everything very professionally. Technician on the day did a neat and tidy job, working with me to find the best solution for the property, thanks Alvin.

Very polite, professional and quickly installed, and made no mess, a neat job

We have had a difficult week with no internet connection but these guys worked extremely hard in problematic conditions to restore our service.
Particular praise goes to Dave B, Josh H & of course Owen B who has been out twice in his efforts to help.

The Engineer Matt F phone to give me an eta and was on time and very polite. The knowledge he had on getting the best WIFI signal through my house was excellent. Highly recommend. Plus a down to earth guy.

I’d heard of Quickline through Facebook posts so when they called round I decided to hear them out and I’m so glad I did. Broadband installed today and it’s so much faster than EE. Connor and Sharma were great and Connor explained everything in detail and where the boxes would be installed and answered all my questions and was very knowledgeable. They also dealt with EE which is a bonus and will pay any early exit fees. Couldn’t fault the service at all and looking forward to having a much faster broadband speed. It was 5mbps and it’s now 247 so a huge difference.

Very efficient and first class in manners and their work ethics was second to none

Kieran and Finn both did a great job at installation and have dont a very neat job with the wiring. They also ran speed tests throughout the house to see if I even needed the booster. The results said I didnt so they have saved me money on that aswell. Well done lads.

The technician (Liam) was polite, listened to what I needed, kept it clean & tidy and as fixings were straight.

Josh R was a very competent and knowledgeable installer, friendly and personable. He worked efficiently and went out of his way to be accommodating in every way. Would welcome him back any time to carry out any further work that maybe required in the future

Carl Conway
An Chris Edmonds fitted the boosters
Very professional

Thank you for your patience and persistence in tracking down the issue and restoring our internet connection. We really appreciate your hard work and commitment to getting us reconnected.

Bobby installed ours- absolutely excellent service. Completed installation and all going great.

There was a problem with the OH wire not working but Bobby was amazing, stayed tkll he could get it working and at one point was going to come back later on - but they were able to get it working after some contractors arrived by coincidence wnd we're now st 500mps. We were on 27mps with BT!!

Absolutely excellent, highly recommend and Bobby was a great Engineer 👌

Quickline has been great for the most part. The only reason they get 4 stars instead of 5 shall be explained below.

After speaking with the sales rep who was a nice friendly and helpful guy - sorry forgot his name but i remember he said he was Irish, he took our details and booked our installation date - explaining some engineers would come out before it to lay the cable to outside our home for th einstallation engineers visit.

A few days before the install date, a couple of guys turned up outside to cut a channel from the road to our home and lay the cables. The older of the pair looked a bit unkempt and was smoking a rollup. However appearances can deceive so i was happy to leave them to it. I didn't even know when they finished as they just left without a word. Still. the grass seemed patched well enough and the concrete cemented over the cable trench.

Yesterday was install date and a really nice youg lad called Kyle Twell was our engineer. He said it ws a pretty straightforward install as the router would be just on th other side of the wall he needed to fit the cable through. Kyle was friendly and professional as he worked away and within a short period of time was nearly finished, he checke to see if the cable was live now and that's when we discovered it wasn't.

It turned out the cabling layed by the other pair (who were subcontracted) had been messed up and they had doubled back a bit of wire and connected it to itself again so no signal wsa coming down it to the house. What a pair of bright sparks!

Thankfully Kyl;e was qualified to go sort out their mess and correctly fix the wiring. It added on another 40 odd minutes or so but i was just happy Kyle was qualified to sort it out or else it would have been another apointment to fix it.

Kyle showed me the speed and had also kindly arranged for an upgrade to Fiber 1000 speed as opposed to the Fiber 500 we had initially chosen - Customers Services never responded to my e-mail asking them to change the package to Fiber 1000.

The engineer was brilliiant on the day and pretty much saved Quickline from getting a bad review and a possible cancelation. Quickline might want to vet some of these people they sub-conrtract out to a bit better.Smoking rollups and connecting cable to itself at both ends screams "Cowboy".

Owen.B. Helpful and gave a good explanation of how the router worked and what was needed,very polite.

Service from quickline from initial order to installation was great,everything was explained clearly by customer services.Installers Shaun D and Steve M were excellent,explained the proceedure,were friendly and left no mess,all in all one happy customer.

Great service very professional and left no mess

Having needed a pre-installation survey, the engineers who visited, Carl and Chris, were very knowledgeable, accommodating and reassuring. The survey was thorough, aiming (hopefully) to relive any ambiguity during the installation itself.

Great service. Karl the engineer was great, courteous and his work was done with minimal amount of disruption, Thanks👍

Joe Jones did a ln amazing job installing my wireless boosters.
I have WiFi across my entire house and it works like a dream
Thanks again!

The installation team and the support team are great. The pre installation team and communication is poor, canceled pre install 4 times for various reasons and not a single piece of communication to show for it. But I cant rate the install team Bobby and Shaun d high enough they are a credit to the company and are the reason for th 5 full stars.