I have recently taken over dealing with our Fleet and have had no experience in this before, Nathan in Sales was extremely helpful and offered all I needed for a smooth transition in obtaining new t... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Contacted RAM tracking in relation to accessing camera footage for an accident which had happened that morning. The Advisor 'Honey' was most helpful. Talked me through the process step by step and fo... See more
Company replied
Despite the fact that Jamie had not dealt with me yesterday, he quickly located the notes on the system and talked me through what the engineers had found. Jamie followed this up again and explai... See more
Company replied
When the company reopened after Easter my issue was dealt with promptly However as we have a duty of care to blood bikes volunteers we need to track 24/7 so when the app crashes we require 24/7 tech... See more
Company replied
Company details
Written by the company
Since 2004, RAM Tracking has been helping businesses take control of their fleets. Starting as a GPS vehicle tracking provider, we’ve grown into a full fleet management solutions partner, supporting over 23,000 businesses globally. Our systems make fleet management simple. You can track vehicles in real time, monitor driver behaviour, and access detailed reports that highlight ways to reduce fuel, maintenance, and operational costs. On average, our customers save around £286 per vehicle per month using the insights from our platform. Safety and security are a priority. Our dash cams protect vehicles from theft and fraud, including crash-for-cash incidents. Some insurance providers even offer discounts when dash cams are installed alongside our trackers, helping offset costs while keeping your fleet safer. Beyond tracking, our job management software helps businesses work more efficiently. Upload daily tasks, monitor progress, reassign jobs when needed, and make sure your teams are always working in the most productive way. What sets RAM apart is not just our technology, but our responsive local support. Our solutions are designed to be easy to use, giving you visibility, control, and peace of mind. Contact us to see how RAM Tracking can help you save money, improve efficiency, and take full control of your fleet.
Recommend RAM Tracking
Written by the company
- Receive a Reward
- If you’ve already seen the benefits of RAM Tracking, why not pass it on to your friends, family and business contacts. Receive up to £250* in Amazon Gift Cards to spend, once your referred contact successfully signs up with us. - You'll even receive a partial amount once they sit a demonstration with our team. Find out more here >> www.ramtracking.com/help-and-support/recommend-us/
Our Installation Promise
Free initial installation
Get your initial installation included free with every new GPS tracking order.
Contact info
First Floor, Nelson House, George Mann Road, LS10 1DJ, Leeds, United Kingdom
- 0330 100 3622
- rachel.turner@ramtracking.com
- www.ramtracking.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and Efficient
The problem i was experiencing with the App was resolved very quickly and easily - whilst the lady dealing with this remained on the line. Excellent service
November 27, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are happy to hear that your issue was resolved quickly and that you received excellent service. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
The RAM Team
Chris was professional and courteous…
Chris was professional and courteous and very easy to deal with.
November 24, 2025
Unprompted review
Reply from RAM Tracking
Thank you for the review. We are happy to hear that Chris was professional and courteous. If we can provide further support, please reach out.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the five star review. We are happy to hear you received great communication. If we can help again, please reach out.
Kind regards,
The RAM Team
Thenees was very helpful and efficient.
Thenees was very helpful and efficient.
November 21, 2025
Unprompted review
Reply from RAM Tracking
Thank you for the review. We are delighted to hear Thenees was very helpful and efficient. If you need further support, please get in touch.
Kind regards,
The RAM Team
To many call keep making …
They keep calling you difrent number every week at lest twice , I have told them , I am not interested in there products,
I am happy with Quartix ,
I asked them gave me trail they said no
I Said not interesting ,
They keep calling.
I will tell people be carefully
Rubish scammers type company
November 20, 2025
Unprompted review
Reply from RAM Tracking
Thanks for bringing this to our attention. We are keen to investigate why this has happened as this is not our standard practice. So we can look into this and ensure your details are removed from our system, please contact 0330 100 3622. Thank you.
Kind regards,
The RAM Team
Great customer service!
November 20, 2025
Reply from RAM Tracking
Thank you for the review. We are happy to hear that you received great customer service. If we can help further, please reach out.
Kind regards,
The RAM Team
What needed sorting was sorted quickly
November 20, 2025
Reply from RAM Tracking
Thank you for the five star review. We are pleased to hear that you had your query resolved quickly. Please reach out if there is anything else we can help with.
Kind regards,
The RAM Team
Installation of tracking devices
Very helpful and made the process straightforward.
November 20, 2025
Unprompted review
Reply from RAM Tracking
Thank you for the review. We are delighted to hear that the team were very helpful and made the process straightforward. If you require further assistance, please do not hesitate to reach out.
Kind regards,
The RAM Team
Very nice lady I spoke to and before…
Very nice lady I spoke to and before that a very nice man
November 19, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are happy to hear that our team were nice to deal with. Please reach out if we can provide any further assistance.
Kind regards,
The RAM Team
Action request very quickly and great…
Actioned my request very quickly and great service
November 19, 2025
Reply from RAM Tracking
Thank you for the five star review. We are glad to hear your request was actioned quickly and you received great service. If you require any additional support, please do not hesitate to reach out.
Kind regards,
The RAM Team
Camera & Tracker Installation
Mollie is always very friendly and efficient at arranging the removal and installation of cameras and trackers in our service vehicles. The software works well and we are happy with the service from RAM Tracking
November 19, 2025
Unprompted review
Reply from RAM Tracking
Thank you for the five star review. We are pleased to hear Mollie is continuously friendly and efficient at resolving your requests as well as the software working well for you. If we can help any further, please reach out.
Kind regards,
The RAM Team
Excellent service
Megan at RAM Tracking arranged the defit and refit of 2 units in a matter of minutes, and promptly sent emailed confirmations. Couldn't ask for better service.
November 19, 2025
Unprompted review
Reply from RAM Tracking
Thank you for sharing your experience. We are happy to hear that Megan was prompt with arranging the defit and refit of your units and that you are satisfied with your service.
Kind regards,
The RAM Team
very helpful advisor
very helpful advisor, jumped onto my issue right away and sorted it.
November 19, 2025
Reply from RAM Tracking
Thank you for the review. We are happy to hear the advisor was helpful and resolved your issue promptly. If we can provide help again, please reach out.
Kind regards,
The RAM Team
12345678910
November 19, 2025
Reply from RAM Tracking
Thank you for the five star review!
Kind regards,
The RAM Team
Outstanding Service
I have recently taken over dealing with our Fleet and have had no experience in this before, Nathan in Sales was extremely helpful and offered all I needed for a smooth transition in obtaining new trackers for our latest vehicle. Chris in Installations made the arrangement for components easy, quick and trouble free!
Outstanding Service from both. Highly recommend and understand why we have been with them for so long.
November 18, 2025
Unprompted review
Reply from RAM Tracking
Thank you for sharing your experience. We are delighted to hear that Nathan and Chris were extremely helpful and ensured that the transition into dealing with your fleet was quick and trouble free. We appreciate your continued service. If we can be of any further assistance, please let us know.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thankyou for the review. We are pleased our team provided good service and resolved your issue within 3 hours. If we can help again, please do not hesitate to reach out.
Kind regards,
The RAM Team
Great customer relation
Great customer relation. Very polite and listened to issues. All sorted.
November 14, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are pleased to hear you found our customer service team polite and they were able to resolve your issues. Please reach out if we can help again.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the five stars! We are happy to hear Anthony was friendly and helpful. If you require any further assistance, please do not hesitate to reach out.
Kind regards,
The RAM Team
Everyone really helpful.
All the people I spoke to and emailed were really helpful. Thank you for all your help.
November 6, 2025
Reply from RAM Tracking
Thankyou for the review! We are happy to hear the team was helpful in resolving your query. Please don't hesitate to reach out if there is anything else we can help with.
Kind regards,
The RAM Team
We've had some issues which Honey had…
We've had some issues which Honey had confirmed all had been dealt with. Very officiant, polite and helpful
November 13, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are happy to hear Honey was helpful and polite when dealing with your issue. Please reach out if there is anything else we can help with in the future.
Kind regards,
The RAM Team
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