I have recently taken over dealing with our Fleet and have had no experience in this before, Nathan in Sales was extremely helpful and offered all I needed for a smooth transition in obtaining new t... See more
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Review summary
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Based on these reviews
Contacted RAM tracking in relation to accessing camera footage for an accident which had happened that morning. The Advisor 'Honey' was most helpful. Talked me through the process step by step and fo... See more
Company replied
Despite the fact that Jamie had not dealt with me yesterday, he quickly located the notes on the system and talked me through what the engineers had found. Jamie followed this up again and explai... See more
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When the company reopened after Easter my issue was dealt with promptly However as we have a duty of care to blood bikes volunteers we need to track 24/7 so when the app crashes we require 24/7 tech... See more
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Company details
Written by the company
Since 2004, RAM Tracking has been helping businesses take control of their fleets. Starting as a GPS vehicle tracking provider, we’ve grown into a full fleet management solutions partner, supporting over 23,000 businesses globally. Our systems make fleet management simple. You can track vehicles in real time, monitor driver behaviour, and access detailed reports that highlight ways to reduce fuel, maintenance, and operational costs. On average, our customers save around £286 per vehicle per month using the insights from our platform. Safety and security are a priority. Our dash cams protect vehicles from theft and fraud, including crash-for-cash incidents. Some insurance providers even offer discounts when dash cams are installed alongside our trackers, helping offset costs while keeping your fleet safer. Beyond tracking, our job management software helps businesses work more efficiently. Upload daily tasks, monitor progress, reassign jobs when needed, and make sure your teams are always working in the most productive way. What sets RAM apart is not just our technology, but our responsive local support. Our solutions are designed to be easy to use, giving you visibility, control, and peace of mind. Contact us to see how RAM Tracking can help you save money, improve efficiency, and take full control of your fleet.
Recommend RAM Tracking
Written by the company
- Receive a Reward
- If you’ve already seen the benefits of RAM Tracking, why not pass it on to your friends, family and business contacts. Receive up to £250* in Amazon Gift Cards to spend, once your referred contact successfully signs up with us. - You'll even receive a partial amount once they sit a demonstration with our team. Find out more here >> www.ramtracking.com/help-and-support/recommend-us/
Our Installation Promise
Free initial installation
Get your initial installation included free with every new GPS tracking order.
Contact info
First Floor, Nelson House, George Mann Road, LS10 1DJ, Leeds, United Kingdom
- 0330 100 3622
- rachel.turner@ramtracking.com
- www.ramtracking.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from RAM Tracking
Thank you for the review. We are pleased to hear the advisor was polite and resolved your query. Please let us know if there is anything else we can help with.
Kind regards,
The RAM Team
very good products along with great…
very good products along with great customer service
December 18, 2025
Reply from RAM Tracking
Thanks for the review. We are delighted to hear that you not only found our products very good but also found our customer service great. If we can do anything to help in the future, please let us know.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the review! We are thrilled to hear that you found our team helpful in making the transition to our systems smooth. If you require any assistance in the future, please don't hesitate to reach out.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the review! We are happy to hear that we were able to provide you with a fast replacement. If there is anything we can do to make it a five star next time, please let us know!
Kind regards,
The RAM Team
Lovely guy to speak too.
Lovely guy to speak too.
Sorted my question out straight away.
December 17, 2025
Reply from RAM Tracking
Thank you for the five star review! We are delighted to hear the team were lovely to speak to and resolved your question straight away. If we can provide further support in the future, please reach out.
Kind regards,
The RAM Team
I had a great experience with the…
I had a great experience with the customer service team. They were extremely helpful, easy to understand, and took the time to answer all of my questions clearly. Nothing felt rushed, and they genuinely went above and beyond to make sure I was fully supported. I really appreciated the professionalism and care shown throughout the process. Highly recommended!
December 16, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are delighted to hear that you found our team extremely helpful and that they went above and beyond. If you require any support in the future, please don't hesitate to reach out.
Kind regards,
The RAM Team
Ashley Moyal was a big help with our…
Ashley Moyal was a big help with our account. Thank you Ashley. You rock!!
December 11, 2025
Unprompted review
Reply from RAM Tracking
Thank you for the five star review! We are delighted to hear Ashley has been a big help. If you require any further assistance, please do not hesitate to reach out.
Kind regards,
The RAM Team
Quick to answer the phone and helped…
Quick to answer the phone and helped with a tech query.
December 10, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are pleased to hear that our team were quick to resolve your tech query. If you require further support, please reach out.
Kind regards,
The RAM Team
Holly was brilliant and got everything…
Holly was brilliant and got everything up and running in minutes.
December 10, 2025
Reply from RAM Tracking
Thank you for the five star review! We are pleased you found our service brilliant and got everything up and running in minutes. Please reach out if you require any further assistance.
Kind regards,
The RAM Team
Very helpful staff
December 9, 2025
Reply from RAM Tracking
Thank you for the review. We are delighted to hear that you found our staff very helpful. If we can help again, please don't hesitate to reach out.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the review. We are happy to hear that you received amazing service and you would recommend us. If there is anything else we can help with, please don't hesitate to reach out.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the five-star review. We are delighted to hear that you find our service the best! If we can provide any further assistance, please let us know.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thankyou for the review. We are happy to hear your issue was resolved in a couple of minutes. If there is anything else we can help with, please dont hesitate to reach out.
Kind regards,
The RAM Team
Had cause to contact Ram Assist…
Had cause to contact Ram Assist Technical support 03/12/2025, I spoke with a lovely lady by the name of Honey , who was very professional, friendly and helpful. Although the software itself (Ram Assist) couldn't directly resolve my problem, Honey was quick to speak with the software developers who offered a solution via Ram Tracker. As we have both software I am happy to use RAM Tracker to record the information.
December 3, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are delighted to hear that Honey was very professional, friendly and helpful. We are glad you have found a resolution to your issue, please get in touch if you require any further assistance.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the five star review! We are pleased to hear you have found our system and support great. If we can provide help in the future, please do not hesitate to reach out.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the review. We are delighted to hear the software works well for your fleet. If you require any assistance in the future, please don't hesitate to reach out.
Kind regards,
The RAM Team
John who fitted the equipment was very…
John who fitted the equipment was very friendly and professional.
December 2, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are delighted to hear that John was friendly and professional. Please do not hesitate to reach out if you require any further assistance.
Kind regards,
The RAM Team
Chris was very promptly and…
Chris was very promptly and professional.
December 2, 2025
Unprompted review
Reply from RAM Tracking
Thank you for the five star review! We are pleased to hear that Chris resolved your issue promptly and professionally. If you require any further assistance, please don't hesitate to reach out.
Kind regards,
The RAM Team
Really helpful
Had an issue with adding a driver onto the system, The customer support talked me through what the issue was and were able to sort the issue out.
Thank You very much.
December 1, 2025
Reply from RAM Tracking
Thank you for sharing your experience. We are happy to hear our team were able to explain and resolve your issue promptly. If we can provide further support, please don't hesitate to reach out.
Kind regards,
The RAM Team
Reply from RAM Tracking
Hi. Thank you for taking the time to rate us five stars! Have a wonderful day.
Kind Regards,
The RAM Team
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