randjleather.co.uk Reviews 

134
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful and friendly staff in the showrooms, noting that they offer great advice without any heavy sales pressure. The delivery teams are also widely commended for being professional, polite, and efficient when carefully bringing the new furniture into their homes. However, some people mentioned experiencing minor drawbacks during the process, such as a slight delay or waiting time for their furniture to arrive. A few other people also felt that occasional issues like a non-working recliner mechanism or a small product fault required additional attention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising showroom employees for being welcoming and providing... See more

Delivery service

Customers had positive experiences with delivery service, reporting that staff arrived on time and within the... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with the comfort and design of... See more

Service

People report high satisfaction and appreciation with the service provided from start to finish. Consumers... See more

Quality

Clients share positive opinions on quality, expressing delight with the comfort, color, and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more

Rated 5 out of 5 stars

I’d like to thank everyone at R&J leather at Birkenshaw. You made the whole experience of buying my mum’s leather sofas exceptional. My mum is 91 years old & was delighted with the care & professi... See more

Rated 5 out of 5 stars

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff houn... See more

Rated 5 out of 5 stars

Had my sofa's delivered in October during Storm Amy and the guys were fantastic, very professional and extremely friendly. As was the manager of the Uddingston store, very professional, friendly and t... See more


4.8

Excellent

TrustScore 5 out of 5

134 reviews

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4.8

All reviews

(134)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Out standing service from the delivery…

Out standing service from the delivery team Jim and Grant updated on delivery time ,excellent manner and very helpful .All rubbish cleared and not a problem to position suite where wanted had plenty of time to check out suite for any issues .In summary a pleasant and courteous delivery experience

June 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Thank you R&J Leather for an exceptional service

I’d like to thank everyone at R&J leather at Birkenshaw. You made the whole experience of buying my mum’s leather sofas exceptional.
My mum is 91 years old & was delighted with the care & professionalism provided to support the sale & delivery of her leather sofas, as we all were.
The staff at every point were more than helpful & very pleasant in their manner.
Thank you R&J Leather it’s been a pleasure working with you & you made an elderly lady extremely happy.👍👍👍

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery staff,James & Grant,where…

Delivery staff,James & Grant,where given the incorrect address, Initially. Which was not their fault.
When they arrived they delivered & assembled the sofa proffesionally and removed the wrapping, taking it with them

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience with this company

Elaine in the Hamilton store was helpful and friendly and our suite arrived almost to the date she advised!
Very happy with the suite even though the colour is not quite what I had imagined.
Delivery staff were lovely, very helpful and polite and even came back right away when I called to say one of the recliners wasn’t working. Just a wee bit of packing that hadn’t been removed.
Happy to recommend this company for good service throughout.

June 5, 2026
Unprompted review
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Rated 5 out of 5 stars

To be honest I was apprehensive because…

To be honest I was apprehensive because the entry door was not wide and the kitchen was too tight. The guys braved the wet decking and brought it in the patio doors. Stress free for me at least. Professional, friendly can't fault them. Plus I love my sofas. Thanks to all from ordering to delivery
À

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Just got my 2 two seaters Delivered by James & Grant both are true gentlemen Helpfull and cheery
Elaine in the uddingston branch was great at advising and not pushy and they held onto the settees until I was ready for them I would certainly recommend buying from them

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Rj leather

If the furniture is as good as the lady that sold it to us it will be really good.Thanks Uddingston store lady.

May 24, 2026
Unprompted review
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Rated 5 out of 5 stars

The delivery team were second to none

The delivery team were second to none. Very friendly and informative. Both James and Grant were very helpful polite and jovial . The store experience was very good and despite the waiting times the suite was worth it.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Visited the Uddingston branch

Visited the Uddingston branch last week and was met by a lovely lady called Elaine. I am disabled and in a wheelchair and she was most helpful pushing me around the store showing and advising us what would be of benefit to me. She was very professional throughout and we ended up purchasing two power recliners.

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

We had our suite delivered today

We had our suite delivered today. However the sofa was too big to fit through the door, James & Grant carefully dismantled it, & reassembled it once it was in the house.
Delivery was very efficient, the guys very polite and helpful.
This is our 2nd suite from R&J Leather, the quality is superb

Thank you

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Richard

R&J leather at Hamilton what a store happy with final choice amazing staff well done 5star from start to delivery just love me new suite cheers 🥂

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Honest and grateful to r& j leather

When i went to choose my suite Elaine was very pleasant and helpful, and on the day of delivery James andGrant phoned me to give a time when they would deliver, also they both were very patient as my upstairs flat is quite narrow but they managed and they both were very pleasant and helpful nothing was a bother to them .

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Sofas delivered bang on time

Sofas delivered bang on time. Bought from Hamilton store where the staff were very good, professional and friendly. Sofas delivered by James and Grant who were also very friendly and courteous.

April 10, 2026
Unprompted review

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