Rat Betty Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep affection and joy for their wonderful purchases. Customers frequently praise the unique designs, top-notch craftsmanship, beautiful presentation, and overall excellent quality of the intricate jewellery pieces. Shoppers regularly mention that online orders arrive very quickly and make fantastic, well-loved gifts for family members. Some people also felt that figuring out correct sizing or managing the cost of multiple items required careful thought beforehand. However, buyers appreciated that support teams were always extremely helpful and ready to assist with email questions, returns, and smooth product exchanges.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the unique designs and top-notch... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as exceptionally helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was extremely nervous about sizing. They were more helpful than I ever could’ve imagined. I was able to send them videos of me wearing different size rings from my sizing kit and they were able to r... See more

Rated 5 out of 5 stars

Fast delivery, super helpful custom service even when thing doesn’t turn out as expected. And big + for using recycled silver etcetera and also donates some money on each sold item to charity.. Fo... See more

Company replied

Rated 5 out of 5 stars

I had 3 Rat Betty rings in my online basket for years. Every time I saw the ads pop up I'd get mesmerised by the site and so so tempted to buy these 3 I kept coming back to, but just couldn't justify... See more

Company replied

Rated 5 out of 5 stars

My daughters are massive fans of their jewellery and I am often buying for birthdays and Xmas. The designs are so unique and beautiful. Everything we have bought has been made very well and are well... See more

Company replied


Company details

  1. Jeweler

Written by the company

Rat Betty is an independent jewellery brand. The pieces are designed & handmade in Brighton, UK. Our commitment is to make original jewellery and promote best practices in material sourcing and social responsibility.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(216)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Customer Service and Quality Jewellery

I had ordered the wrong ring size for my partner and Phoebe and the team at Rat Betty were beyond helpful in getting it exchanged for the correct size, plus giving me so much help in how I could resolve the problem at a local jeweller if I needed! I'm so appreciative of their assistance. Bonus the jewellery is stunning and so well made!! Absolutely adore Rat Betty! <3

January 23, 2025
Unprompted review
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Reply from Rat Betty

Thank you so much Alanah ❤️

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Rated 5 out of 5 stars

Awesome

Awesome! I have several pieces by now, and I cherish them all. Their customer service is AWESOME which is so rare these days. The quality of the jewelry is A+, I’ve had a couple pieces for a few years and I just received my tiny skull necklace and I love it. I always check for updates and will always buy from Rat Betty :) Thanks you guys! <3

June 22, 2025
Unprompted review
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Reply from Rat Betty

Thanks so much for the kind words Alexa and thank you for the support!!! 🫶

Rated 5 out of 5 stars

art!

art. art on my fingie and it’s a schnoz. fxcking perfect.

March 18, 2025
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Reply from Rat Betty

best review to date. thank you William 🙏

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Rated 5 out of 5 stars

Excellent Company

The necklace I ordered online arrived on time and was beautifully packaged in all recyclable packaging. Very pleased with the item.

March 7, 2025
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Reply from Rat Betty

Thank you for your order and review Rebecca!!

Rated 5 out of 5 stars

Positive/ slight tarnishing

The rat ring was exactly as expected/ advertised. It hasn’t tarnished or anything like that so the quality is great. I also ordered a necklace from them but ordered the wrong size and customer service was extremely helpful with sending the correct size. The charm on the necklace has tarnished a bit and that wasn’t expected but overall my experience was great.

March 4, 2025
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Reply from Rat Betty

Thanks for the kind review! Will email you now re. the charm :)

Rated 5 out of 5 stars

Outstanding customer service, amazing products

I have ordered gifts for my daughter on a couple of occasions and the product quality and customer service is simply outstanding. I have been delighted with the service from start to finish and would highly recommend Rat Betty and their wonderful team to anyone wanting a special gift

May 22, 2025
Unprompted review
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Reply from Rat Betty

Thank you for the kind words Kirsty 💕

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Rated 5 out of 5 stars

My favourite Jewellery brand

My favourite Jewellery brand, great communication, beautifully packaged, and amazing quality. Extremely pleased with my earring and past purchases.

May 22, 2025
Unprompted review
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Reply from Rat Betty

Thank you for the kind words Zach 💕

Rated 5 out of 5 stars

18th birthday present for my goddaughter

It was an 18th birthday present for my goddaughter - arrived on time beautiful presentation and the necklace was everything I hoped it would be. I am wondering if I can get away with giving the same wonky flower necklace to another goddaughter for her 21st.

February 12, 2025
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Reply from Rat Betty

Thanks so much for the kind review Ali!!! And we wouldn't say anything to your other goddaughter 🤐🤐🤐

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Rated 5 out of 5 stars

Ahhh I’m in LOVE

Ahhh I’m in LOVE! I purchased the star band ring as it was harassing me on my Instagram ads (a very good kind of harassment, don’t worry) and I’m already looking at what I can buy myself next! 🤩

The quality of not just this ring, but the entire brand is second to none. The packaging was amazing, super high quality and the attention to brand detail was insane! (I applauded when I pulled the box packaging tab and it said “thank you” underneath… nice touch 👌🏻)

I did order a Rat Betty ring sizer prior to my order which came the very next day… and was FREE! This made sure I got my perfect size ring and now I’ve got it for my future orders too.

I’m so happy and can’t wait to not only buy myself more from here, but gifts for others too! (I’m coming for you little tiny skull necklace💀) Thank you so much Rat Betty, you guys are the BEST! ⭐️

May 1, 2025
Unprompted review
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Reply from Rat Betty

Ah wow thank you so much for the kind words Ruby 💕 we knew someone would catch that hidden “thank you” tab eventually, now we can finally sleep at night!!

Rated 5 out of 5 stars

Wicked stuff & friendly customers service

Beautifull stuff and so friendly and quick when we needed to return a ring, because we purchased the wrong size.
(By doubts get a ring sizer folks).
A true gem this Rat Betty!!!

April 30, 2025
Unprompted review
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Reply from Rat Betty

Lars, thank you so much 🙏 and wise words on the ring sizer 😅

Rated 5 out of 5 stars

Very Unique and Fantastic quality

I love the rings I purchased. They are so unique and the jewelry's silver continue to shine through every day, month, years.

January 21, 2025
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Reply from Rat Betty

Thank you for the kind review 💕

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Rated 5 out of 5 stars

Just what she wished for!

Excellent quality, lots of personality. Love every thing about these 2 necklaces. The perfect gift for a special someone, myself that is.

January 16, 2025
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Reply from Rat Betty

😄 thanks very much Maria!

Rated 1 out of 5 stars

I ordered the rat skull ring

I ordered the rat skull ring. I sent pictures of my hand wearing a ring I was told it would fit a man's hand. Any way I got in in the mail and it definitely not for a man's hand. I live a busy life and I didn't even complain about it til I seen this review. I figured I would eat.the 156 dollars. It's sad because I loved the design

January 7, 2025
Rat Betty logo

Reply from Rat Betty

Hi Tony,

I'm sorry to hear the ring wasn’t the fit you were expecting. We would never expect you to take the hit on 156 dollars, as mentioned before you ordered we offer exchanges and returns, but we never heard from you once your order was delivered.

Your initial email was asking if this ring would fit a man's hand. From our side, we replied with a photo of the ring worn by a man and mentioned that it was a popular style with men, along with a note that we could make it in a size X or even larger. Our intention was to help with guidance, but not having your exact ring size confirmed meant we couldn’t be sure of the fit.

On every product page we do recommend using a ring sizer, especially for international orders, as ring sizes vary so much between individuals. Size X is generally considered a fairly standard size for a man’s hand, but there’s definitely no one-size-fits-all.

While our returns policy is 60 days from delivery, we’ve checked and see the ring was delivered back in January. That said, if the ring is still unworn and in its original condition, we’d be more than happy to extend this window for you, just email us at info@ratbetty.com and we’ll sort out an exchange or return.

Warmest,
Dan & the Rat Betty team

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