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Rated 1 out of 5 stars

A pathetic, spineless company that stabs its users in the back, the same users who enabled their existence for years. If copyright lawyers don't shut you down, the lack of users will. Don't pretend yo... See more

Rated 5 out of 5 stars

Alot of Karen's here. Not European nor American. I am using RD for years from Asia without any problems. Some of the RD's subscriber are cheap intolerant typical i wanna see your manager Karens. You... See more

Rated 1 out of 5 stars

Real Debrid are really unprofessional, threatening to go after their OWN users because they got in trouble for enabling piracy on their platform. They could've banned anyone that used this servic... See more

Rated 4 out of 5 stars

I have been Using Real Debrid Now For 2 Plus Years. The biggest criticism is the lack of customer service it is Non-Existent, apart from the stupid help section that is no help whatsoever. Today I... See more

Company details

  1. Telecommunications Service Provider
  2. Software Company

Written by the company

Download or stream whatever you want on Internet from 3€, unlock limits of filehosters and download torrents at full speed. Real-Debrid is edited by XT NETWORK.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

292 reviews

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Rated 1 out of 5 stars

If I could give less i would

If I could give less i would. Most childish customer service I have ever experienced. None of the links work anymore, when I asked any questions - I got a page saying forbidden. I asked for a refund and got the same thing. This service is trash. Don’t buy it.

December 11, 2024
Unprompted review
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Rated 1 out of 5 stars

RD change their policy.

RD change their policy.

RD absolutely know what going on. Pretend to turn a blind eye. Profits and make money from everyone.

Ask for refund and got banned.
Dox and threat their customer.

Service worth nothing now.

Don’t renew.

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Real-Debrid worked fine for me for…

Real-Debrid worked fine for me for years, but obviously that's no longer the case now.
Due to their changed policies (which are far from clear) it has become basically impossible to download files from a long list of providers ... even so, Real-Debrid still pretends to support these downloads.

My subscription expires in 2 weeks and I don't see any reason to renew.
Really sad, after all these years ...

December 7, 2024
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Rated 1 out of 5 stars

I dont understand

was just using this fine, but then it stopped working a bit ago for me? I am confused as to why cause my downloads just... stopped. so here is this review. I wanted a refund but decided not because it looks like they won't accept refunds for some reason?? I personally will just avoid this

November 25, 2024
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Rated 3 out of 5 stars

Great while it lasted, salty downfall?

Used them for about a year now, it was very happy with the service and prices. It’s a shame I racked up so many points that I now can’t use for much. But really, I get why they’re making the changes. But they knew what most of their traffic was, so given that fact, I don’t understand why they can’t think of an alternative solution, like moving servers elsewhere. But I get it. And I’m appreciative for the service I had.

That said, their salty responses to some of their longtime users is a little offputting and unprofessional. Like, don’t pretend you didn’t know why you were suddenly booming so much. You had to know. So to throw the people that brought you growth under the bus like that is questionable at best. If you can’t move service elsewhere, and are borderline attacking the users, then your future is uncertain, it seems. Best of luck, and thanks for the service you offered.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

Love the service but when future was…

Love the service but when future was uncertain with no announcement if it’s coming back . I asked for refund and immediately they gave it back but refused it after I asked to subscribe again and plus they took all earned fidelity points .

November 26, 2024
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Rated 5 out of 5 stars

I have been using RD for years

I have been using RD for years, it is a fantastic service. The recent problems are interference from the big state...
People moaning about losing £2.30 a month for a service that still works if you know how.
Get a life....🤣

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

To those who criticize RD after recent…

To those who criticize RD after recent events: you are very ungrateful users!!!! RD had provided an extremely reliable service for their users for years! For pennies!!!!! And now, when they have an issue that has nothing to do with RD performance and RD has no control over, you are complaining???? This is simply unbelievable. Regardless what will happen, I would never do that and the only thing I can say to RD: "Thank you very much for all you did and will do for your users. Millions of us appreciate your time, service and hard work. THANK YOU!!!!!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

I have used RD for years now - And stand by them 100% Recommended

I have used RD for years now. No issues at all.

A certain app addon utilising the RD API saw a series of events unfold which involved a large user base turning their back on these guys, i must say rather stupidly declaring they wanted refunds and RD was now the devil.

I say 'dry your eyes and stop crying' RD is still around and will still be here regardless of all the nay sayers and fickle , disloyal pretend customers. providing a quality service as it always has.

All these clowns on Tik Tok showing the world how they 'get free things' are responsibe for this kind of thing happening and all the high profile dumbass YT streamers who just speculate before finding out facts.

What happened to RD is nothing short of or akin to trial by social media. What team/devs/business would not be frustrated at the thought of this happening? or even more so , the thought of losing their business due to the actions of a minority who couldnt wait it out and took to crying like little kids who most likely used moms card to pay anyway..

I highly recommend this service. And always will. People are quick to write off years of a good service, forgetting all the good and remembering the one negative thing . Thats on them , not RD .

Thanks RD , Respect
Bertonumber1

November 10, 2024
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Rated 1 out of 5 stars

Real Debrid are really unprofessional

Real Debrid are really unprofessional, threatening to go after their OWN users because they got in trouble for enabling piracy on their platform.

They could've banned anyone that used this service for piracy from start but they enabled them to continue piracy on their network because it was 99% of their traffic.

Go ahead, threaten more, you will be in even more legal trouble, goodluck.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

Please ignore the fanboys trying to manipulate the score

tl;dr RealDebrid was a service that happily enabled piracy, it was 99% of their traffic, they clearly knew about this and happily took everyone's money and now that the government is forcing them to stop doing it they act like they had no idea and try to blame the users

This is ridiculous. People coming here to defend this company, trying to manipulate the rating by giving it 5 stars. It's amazing how they can pretend that this wasn't used for piracy/streaming and they used it for legal activites instead. Hilarious.

Stop simping over this pathetic company. The worst part is that the RD team itself pretends like they weren't aware what people used their services for. So many damn scholars using RD for research papers and other intellectual and super legal activities. Give me a break! Go to their subreddit which is not even an official one and the fanboy mods will delete any negative post or comment. Plus loads of astroturfing. How pathetic are your fanboys, RD?

Now here's their reply here on TrustPilot, to a user who requested a refund:
"So you are the reason why we are in trouble for your piracy activities by not respecting our terms so yes you have been blocked and we will be more than happy to share your details to copyright owners.".

Yes, this is what their official stance is. GDPR is a thing by the way. I hope you get burried in lawsuits you hypocrites. Threatening to release user information? You knew damn well what people used your services for! Stop acting like children who got their toys taken away.

December 1, 2024
Unprompted review

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