Always a good service, polite staff who deal with orders promptly. Fast delivery and any refunds quickly dealt with. Always my go-to place for those hard-to-get parts! J
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See what reviewers are saying
Responsive and helpful customer service meant I could order my part in confidence. The shipping was fast and the parcel well packed. My item was exactly as expected, in perfect condition and fitted my... See more
I have bought several parts for a Zoe from this firm and they have been great to deal with. Quick responses to queries and prompt deliveries. I would add that often new parts are cheaper than secondha... See more
Company replied
I’ve used RGP for a few orders now. They have good prices and are reasonably quick to get the order out. I did email them to enquire after a couple of parts I wasn’t sure about and they responded quic... See more
Company replied
Company details
Information provided by various external sources
Since 1977, Endon Services has served our local community in North Staffordshire, and since 2012, the wider world via the internet.
Contact info
140 Leek Road, Endon, , ST9 9EW, Stoke on Trent, United Kingdom
- +44 (0)1782 505050
- mike@endonservices.co.uk
- www.renaultgenuineparts.com
4.5
Excellent
382 reviews
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Hasn’t replied to negative reviews
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Reply from www.renaultgenuineparts.com
Thanks Dave, glad your order went well. Mike
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Reply from www.renaultgenuineparts.com
Thanks for your kind review.
Great experience
December 28, 2022
Reply from www.renaultgenuineparts.com
Thanks Mr Mendes, glad your order went well. Mike
Excellent customer service.
November 1, 2022
Reply from www.renaultgenuineparts.com
Thanks for your kind review, it is appreciated.
excellent response time and solved…
excellent response time and solved problems in a timely mannor
November 17, 2022
Reply from www.renaultgenuineparts.com
Thanks for your kind review, it is appreciated.
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Reply from www.renaultgenuineparts.com
Thank you Simon, glad your order went well. Mike
not received yet and the mail tracking…
not received yet and the mail tracking number doesn't give any details
October 20, 2022
You kept me well informed and even…
You kept me well informed and even though you could only get the parts direct from Renault you got them and sent them on to me and now my van is back on the road, Thanks
November 2, 2022
Everything was fine
Everything was fine, part order and delivery. Plus a well constructed website
September 10, 2022
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Delivered on time
August 26, 2022
Expensive and slow delivery
Well, you did your job correctly, but when the spare part got to my home, I had to pay an extra 14€ of custom fee.
Also, I remember paying extra (£19.99) for two days delivery... and it took at least 10 days or more... I could have gone for the cheap delivery, I'm pretty sure It would have taken the same time. At the end, I almost paid 50€ for a bloody MAMELON.
August 19, 2022
Reply from www.renaultgenuineparts.com
Sorry that you are dissatisfied. You are not charged any UK taxes when you buy from us, but if you import parts from outside your customs territory then local taxes and fees are charged, which we are not in control of. We try our best to warn our international customers of this before an order. Kind regards,
Mike
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packing was good
The products are packed in such a way that they are not damaged, and they are also efficient, so you will be more impressed when you receive the products.
Thank you.
August 10, 2022
Easy to purchase and priced on line…
Easy to purchase and priced on line with other manufacturers
August 5, 2022
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Very good and always helpful.
August 5, 2022
outside UK buyer custom tax not included
Original part but be careful if you live outside UK you have to pay custom tax on top .
They don't tell you how much it will cost and they don't include it in the price, I don't understand why. Not a nice surprise.
August 3, 2022
Super service and just as described
June 27, 2022
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