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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely shoddy customer service. I placed an order on 1st December and it hasn’t been shipped yet, despite still being in stock. I have emailed multiple times and sent messages on WhatsApp and I’ve... See more

Rated 5 out of 5 stars

Excellent clothing. Amazing story behind these two brothers too. My favourite part about reading their story was finding out how involved their nan was. Truly inspiring lads, keep up the good work. Cu... See more

Company replied

Rated 1 out of 5 stars

Placed an order on 27/11 and it’s gone radio silent ever since! I’ve paid for my order and not received it. No delivery notification. Unable to track my order. Have whatsapped and emailed and haven’t... See more

Rated 1 out of 5 stars

Awful avoid like the plague absolutely disgusting service, paid for express delivery took over a week. When it did come the sizing is so off it's laughable. Model is wearing a small and is 76kg I'm 81... See more

Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

Choose from various celebrity designs and support an important charitable cause! Represent has launched campaigns with dozens of celebrities including Arnold Schwarzenneger, Kobe Bryant, Jared Padalecki, Ronda Rousey, Leonardo DiCaprio, Maisie Williams and many others. Proceeds raised have helped charities including Planned Parenthood, Save the Children, Autism Speaks and also those that focus on awareness of ocean conservation, national diasters and tragedies, and fighting against depression, self harm and suicide. You can also use Represent as a crowd-selling platform that enables anyone (including you!) to create and sell custom merchandise with no upfront costs.


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top quality clothing, superb customer service!

If I was asked a few days ago for my review, I may have given a 3 star review because of shipping but my interaction with an individual from your customer service department has yielded unexpected results and have left me so very happy that this company actually listens and is willing to help if you have any issues. Thank you Represent for providing top quality clothing and superb quality service. I will definitely be returning for future purchases and would highly recommend to anyone else here in Canada who wants to place an order.

January 27, 2023
Unprompted review
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Reply from Represent

Hey Kyshana, Thanks for taking the time to review us here, we appreciate it a lot! Also, it's very nice to hear that you were happy with our service :)

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Rated 5 out of 5 stars

Great quality

I've ordered twice from this company. My daughter loves her shirt & hoodie. The fit is true to size & the graphics are amazing. So far the quality is good as they've held up through machine washing.

January 24, 2023
Unprompted review
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Reply from Represent

Thank you, Christina! Very happy to hear this... :) Have a lovely day! 🌸

Rated 4 out of 5 stars

The shirt is extremely well made

The shirt is extremely well made, comfortable, and fit as expected. The package shipped in a timely manner. I would have rated higher if the price had been a bit lower

December 16, 2022
Unprompted review
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Reply from Represent

Hi Renee, Thanks very much for your review and the constructive feedback! Glad to have you among our customers :)

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. I ordered my shirt in December and when I never got a follow up email, I got in touch with them. Apparently product delays. Weeks pass. I ask again. Production delays. Weeks pass. I ask again. Guess what? Production delays. Months have passed since I first bought it. I was finally able to get a refund, but I’m honestly skeptical they’re going to give it to me. I do not trust this company. They repeatedly lied and lied and lied to me. All I wanted was a t-shirt and all I got was my money stolen and a headache. DO NOT BUY.

January 31, 2023
Unprompted review
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Reply from Represent

Hi Charlie! We are sorry to hear that! Would you mind reaching out to orders@represent.com and asking for Sandra? This way, we can look into the issue together. Thank you! :)

Rated 5 out of 5 stars

My teen approves

My teen loves that he can purchase his favorite You Tuber's apparel here. We don't mind the shipping delays because we know it is not amazon prime. We like supporting the artists.

December 21, 2022
Unprompted review
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Reply from Represent

Thanks for your review! :)

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Rated 5 out of 5 stars

Corey's merch is the best!!

Corey's merch is the best!!! Will buy more!!! Make that money!

December 5, 2022
Unprompted review
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Reply from Represent

Yaay 💜 We couldn't be happier to hear that you are happy, Dee! Looking forward to hearing from you soon :)

Rated 4 out of 5 stars

Shipped early, but tight

Shipped earlier than expected, super soft, and great print quality, however I ordered an XL and it fit like a medium. It was super tight.

January 25, 2023
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Reply from Represent

Hi! Sorry to hear that! We will be happy to look into the issue :) Could you please contact us via orders@represent.com and ask for Sandra?
Looking forward to hearing from you soon!

Rated 5 out of 5 stars

Fantastic Customer Support

I had to contact support via email to inquire about a refund (not the fault of the company). My experience with the representative was fantastic, they were quick, polite, and understanding. I am very satisfied and have no complaints.

January 27, 2023
Unprompted review
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Reply from Represent

Hi there, thanks for your nice words! Glad to hear that we were able to help in that situation 🌸 Feel free to contact us anytime in case you need some help :) Have a great day!

Rated 5 out of 5 stars

Wonderful shirts and were shipped in a…

Wonderful shirts and were shipped in a timely manner. Of course I love that part of the money goes to veterans.

November 24, 2022
Unprompted review
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Reply from Represent

Thank you Paula for rating us here! We hope you will have a wonderful rest of the week and that we will hear from you soon! :)

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Rated 3 out of 5 stars

product was slightly damaged (some…

product was slightly damaged (some joints were damaged), but general quality is good and the service/tracking was good as well

January 23, 2023
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Reply from Represent

Hi there! Please let us make up for the damaged item! Would you mind sending some pictures of the damaged item to orders@represent.com and asking for Sandra? I will be happy to look into the issue 😇 Thanks!

Rated 1 out of 5 stars

If i could give a zero I would

If i could give a zero I would. they gave me a full store credit because my order came 2 mmonths after it was supsoed to last year. used the credit this year and still had to pay a little extra. shipping was ok however, I order the same size as last year and both the Large and 3x are a lest a 2 size smaller. my kids still wearing the hoodies I bought last year and we compared them. My 12 that wears the large is wearing the 3x and my older son has nothing. the quality is horrible and trying to send back is frustrating. I will never order from here again.

December 22, 2022
Unprompted review
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Reply from Represent

Hi Jacqulyn! We are sorry to hear that! Would you mind reaching out to orders@represent.com and asking for Sandra? This way, we can look into the issue together. Thank you! :)

Rated 2 out of 5 stars

Ship time is ridiculous

Ordered something on the 11th of December for my brother and ship time was January 5th supposedly. As of January 20th I haven't received a shipping date on my order. I sent an email to customer service and didn't get much of a response. Pretty irritated since they accepted the money for the order back in mid December and still haven't shipped anything. It's currently in 'production' but yeah... probably not using again.

January 12, 2023
Unprompted review
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Reply from Represent

Hi Adrianna, we are sorry for the delay! If you haven't heard from us yet, please reach out to orders@represent.com and ask for Sandra, I will be happy to look into it!

Rated 5 out of 5 stars

Shipping fees were correct since I live…

Shipping fees were correct since I live in France and it came way faster than expected!

Also, amazing quality!

January 16, 2023
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Reply from Represent

We are happy to hear that, Meri! 💜 Thank you for being here for us! Have a lovely day!

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Rated 3 out of 5 stars

I can only give a 3 star review for my…

I can only give a 3 star review for my experience! While Represent customer service was incredibly helpful over emails, and issued a prompt refund- I never received the shirt I ordered. There was 2 delivery companies contracted that not only failed to deliver my package a number of times despite me being in my home waiting for the delivery, but ultimately lost my package.
Apple Express told me that my phone number was not provided, but instead they were provided with the phone number for Represent and therefore were unable to contact me during delivery. I provided my own phone number during ordering so I’m unsure how that happened.
Unfortunately, I was not only given bad service by Apple Express, but DHL as well, who were unable to assist me in retrieving my package, but also spoke over me and cut me off during phone calls.
I know this doesn’t fall squarely on the shoulders of this company, but I wouldn’t feel comfortable suggesting this website to a friend. While they have some amazing artists selling their products, I just can’t get behind it sadly.

January 17, 2023
Unprompted review
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Reply from Represent

Hi Christine, thank you for your review and the constructive feedback! Glad to have you among our customers :) We are sorry you had a bad experience while receiving your package 😞

Don't hesitate to contact us again in case there is anything else we could help you with!

Sandra

Rated 1 out of 5 stars

Lack of shipping information - parcel never recieved

Seems that order is stalled somewhere.
Order was placed beginning of November, recieved an order confirmation that order would be shipped beginning of December. Now in the middle of January no parcel has been recieved, No mails have been recieved, the tracking number does not exist, but money has been taken. Could be helpful to get info about shipment and correct tracking no.

December 4, 2022
Unprompted review
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Reply from Represent

Hi Pernille! I am so sorry to hear that! Could you please contact us at orders@represent.com with your order ID? Kindly look for me, Sandra, and I will be happy to look into the issue and take further steps! Thank you :)

Rated 5 out of 5 stars

Excellent customer service!

I had lost my original order and was waiting for an item; contacted support and they responded in less than a day with a copy of my original order. Friendly and prompt. Excellent customer service!

January 13, 2023
Unprompted review
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Reply from Represent

Hi Dori, we are glad to her that! If there is anything else we could help you with, you know where to find us 😇

Rated 1 out of 5 stars

So difficult to figure out the shipping process

So difficult to figure out the site. I placed my order, received confirmation, and then was told that my order would be printed by X date and then shipped. THEN I got an email that my order had been shipped, but when checking my order the tracking number was invalid as the parcel did not yet exist. Very difficult process over a simple hoodie.

December 20, 2022
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Reply from Represent

Hi there, thank you for your review! I am so sorry that you had a bad experience. Could you please contact us at orders@represent.com with your order ID? Kindly look for me, Sandra, and I will be happy to look into the issue and take further steps! Thank you. Best, Team Represent

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Rated 5 out of 5 stars

Represent kept in contact when I had…

Represent kept in contact when I had questions. The delivery arrive exactly when they said it would. I would do business again with this company. My grandson loves the clothes!

December 5, 2022
Unprompted review
Represent logo

Reply from Represent

Hi Deborah, thank you so much for taking the time to write a positive review! Have a lovely day :)

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