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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely shoddy customer service. I placed an order on 1st December and it hasn’t been shipped yet, despite still being in stock. I have emailed multiple times and sent messages on WhatsApp and I’ve... See more

Rated 5 out of 5 stars

Excellent clothing. Amazing story behind these two brothers too. My favourite part about reading their story was finding out how involved their nan was. Truly inspiring lads, keep up the good work. Cu... See more

Company replied

Rated 1 out of 5 stars

Placed an order on 27/11 and it’s gone radio silent ever since! I’ve paid for my order and not received it. No delivery notification. Unable to track my order. Have whatsapped and emailed and haven’t... See more

Rated 1 out of 5 stars

Awful avoid like the plague absolutely disgusting service, paid for express delivery took over a week. When it did come the sizing is so off it's laughable. Model is wearing a small and is 76kg I'm 81... See more

Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

Choose from various celebrity designs and support an important charitable cause! Represent has launched campaigns with dozens of celebrities including Arnold Schwarzenneger, Kobe Bryant, Jared Padalecki, Ronda Rousey, Leonardo DiCaprio, Maisie Williams and many others. Proceeds raised have helped charities including Planned Parenthood, Save the Children, Autism Speaks and also those that focus on awareness of ocean conservation, national diasters and tragedies, and fighting against depression, self harm and suicide. You can also use Represent as a crowd-selling platform that enables anyone (including you!) to create and sell custom merchandise with no upfront costs.


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - literally nicest and most understanding people I've ever dealt with online.

October 18, 2022
Unprompted review
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Reply from Represent

Hi Aly, thank you for this great review! Happy to hear you are happy with our customer service! 💜 Have a great day!

Rated 1 out of 5 stars

Did not receive my parcels

Did not receive my parcels. No one gives me a tracking code that works.
It's been more than 7weeks now.

November 6, 2022
Unprompted review
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Reply from Represent

Hi Naomi, thank you for your review! I am so sorry that your parcels have not arrived yet. Could you please contact us at orders@represent.com or via private message with your order ID and ask for Sandra? I will be happy to look into the issue and take further steps! Thank you.

Rated 3 out of 5 stars

Norton reporting suspicious activity on hosted site(s)

Represent appears to run a fairly solid business for YouTube personalities and artists across the board. CoryxKenshin is a YT personality I've followed for a while, and would love to purchase his merchandise.

However, every time I visit his website specifically, I'm repeatedly flagged by Norton that the website is unsafe (caution orange), and Norton will not provide further details as to why. Cory's website is also the only one hosted by Represent that I've visited (so far) that gets flagged as potentially harmful.

If there's anything Represent as a company can do to remedy this, I would really appreciate it.

November 6, 2022
Unprompted review
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Reply from Represent

Thank you for bringing it to our attention, Gina! We will investigate the issue. Have a great day!

Rated 5 out of 5 stars

Very Good!

Very Good!! And update all the position

November 1, 2022
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Reply from Represent

Thank you very much for being here for us! 💜

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Rated 5 out of 5 stars

more kpop collabs 👀👌🏻

My shipping took a little longer bc im from Mexico :), but other than that the whole process of buying was great, more nct collabs!!
maybe even exo or red velvet 👀

October 17, 2022
Unprompted review
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Reply from Represent

Hi Diana, thank you so much for taking the time to write a positive review and for your patience! We hope to hear from you again in the future 🌸

Rated 1 out of 5 stars

Wouldn’t purchase ever again

Shipment got significantly delayed without a notice. Address couldn’t be edited shortly after placing the order. Quality of the product is really poor - totally not worth the price. Customer service was okay even though they couldn’t really help me. Wouldn’t recommend Represent to anyone. Wouldn’t even purchase again for myself.

November 2, 2022
Unprompted review
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Reply from Represent

Thank you very much for your review, Sylvia! We are extremely sorry for your bad experience! I have just sent you an email with a solution to this situation - could you please check your inbox? Thank you! :)

Rated 5 out of 5 stars

Great company!

Second time ordering from Represent and they do not disappoint! Great quality and communications and fast shipping!

November 1, 2022
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Reply from Represent

Thank you! We are very happy to hear this 💜 Have a nice day!

Rated 5 out of 5 stars

I had an easy time ordering

I had an easy time ordering, i received my order in good time, and it was awesome looking. I wear my shirt proudly as it is an excellent product. Thank You

October 19, 2022
Unprompted review
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Reply from Represent

Hi Donna, thank you for this great review! Hope you will return to us soon! Have a lovely day! 😇

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Rated 5 out of 5 stars

CoryxKenshin Rocks

I got my package way sooner than expected. It's absolutely amazing and my sisters loved their Birthday Presents. The Spooky Scary Sunday Hoodie is hands down the best birthday present you could get anyone.

October 29, 2022
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Reply from Represent

Hi Jonah, Thanks for your review, we really appreciate it! :)

Rated 5 out of 5 stars

Good products

I have ordered through Represent on multiple occasions and have never had any issues.

I have read through reviews that talked about customer service and timelines. In truth, the timelines are quite vague. But that is something for which I was prepared and with which I was comfortable before placing my orders. And thus, have never had any issues.

The product quality is amazing and I love them. The products are comfortable and well made. They are a staple in my wardrobe.

September 20, 2022
Unprompted review
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Reply from Represent

Thanks so much, Carole, thanks for your detailed review! We're very happy to hear such nice feedback 💜 Have a lovely day!

Rated 5 out of 5 stars

Quality review...

I loved my T-shirts so much I ordered more! They are good quality, the sizes are actually correct and the prints are bright and of high quality.
The postage took ages but hey! I'm all the way at the bottom of the South Pacific so I was pleased to wait a while.
The shop owner I brought from donates a good portion of profits to a charity I love and It was a great way for me to contribute too.

September 28, 2022
Unprompted review
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Reply from Represent

Hi Anne-Marie, thank you for this great review! Hope you will return to us soon! :)

Rated 1 out of 5 stars

Partial Order Trap

I ordered items online and received automated tentative dates on when they would be shipped. When I received a partial, I reached out to Represent support and was told they didn't know and couldn't give me an update. Fast forward 10+ communications, over a month later, asking for any update on items that were over a month late. At this point, I am told that they are sold out and can't send me the items I requested. Since they sent me a partial order, I cannot get a full refund because "They are not responsible for shipping" So not only do I have to pay to send back the incorrect order, but They will not refund me the original shipping cost.

#sdcc @comic_con - Represent doesn't really care about your brand so unless you are getting a good deal you should look for another company to provide merchandise for your event.

October 14, 2022
Unprompted review
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Reply from Represent

Hi Kyle! Thank you for your review and we are very sorry for the inconvenience! I can see that you have been in touch with my colleague and the refund was processed already. Please, reach out to us in case there is anything else we could do for you! :)

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Rated 5 out of 5 stars

Would recommend

This is my fourth time ordering from represent, and let me tell you it is worth it! Yes sometimes it is a little pricey, but the quality is great and it ships fast.
I did recently ordered a NCT shirt, but sadly it had the wrong signature on it (I didn’t realize it), but they reached out to me saying they would send me another one with the right signature and I got to keep one that I already have.
So I would highly recommend ordering from here.

September 29, 2022
Unprompted review
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Reply from Represent

Hi Amelia, thank you so much for taking the time to write a positive review! And again, we are sorry for the inconvenience! We hope you will enjoy both of your shirts! :)

Rated 5 out of 5 stars

This is the second round of merch from…

This is the second round of merch from Represent. Ten of NCT & Capsuleby127. Both are well made, extremely comfortable, wear well and arrived quickly. Definitely look forward to more in the future

October 13, 2022
Unprompted review
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Reply from Represent

Hi there! Thanks for your nice words! :) Glad to hear that you are satisfied with your merch from NCT! 🥰

Rated 1 out of 5 stars

Bad customer service

I asked if I could exchange the shirt I ordered for a different one with the same price. I asked months before the estimated delivery time and the person told me no because” it was in the process of being delivered” but said I could exchange it once I received the item. Months later when I finally received it I emailed support and they said I couldn’t exchange it or get a refund. Horrible customer service and the shirt quality is not worth the price. Use comfort colors shirts or a better quality material stop being greedy, you’ll make you’ll still make your money.

July 29, 2022
Unprompted review
Represent logo

Reply from Represent

Hi Brian, thank you for your review! I am so sorry to hear you had a bad experience! Could you please contact us at orders@represent.com or with your order ID and ask for Sandra? I will be happy to look into the issue and take further steps! Thank you.

Rated 5 out of 5 stars

Hoodies purchased

I purchased two hoodies, and the size was perfect. My teenagers love it! Thus is the third time I ordered hoodies and it always come before expected time.

August 24, 2022
Unprompted review
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Reply from Represent

Hi Lisette! Thank you very much for your review and for supporting our campaigns! We are happy that your teenagers love hoodies from us! 💜 Have a great day!

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Rated 1 out of 5 stars

Had a fault with a pair of the…

Had a fault with a pair of the elasticated split pants. Sent them back around 4 weeks ago now and yet to receive a refund. Have emailed numerous times to ask what is happening and no reply so i won’t be using represent again.

September 6, 2022
Unprompted review
Represent logo

Reply from Represent

Hi Sam, thank you for your review! I am so sorry that you had a bad experience. Could you please contact us at orders@represent.com or with your order ID and ask for Sandra? I will be happy to look into the issue and take further steps! Thank you.

Rated 5 out of 5 stars

Great shopping time and great quality…

Great shopping time and great quality in the clothes

August 25, 2022
Unprompted review
Represent logo

Reply from Represent

Thank you Samuel for your review! We are happy to hear that you are happy with the shipping time and the quality of the clothes you received from us! :)

Rated 3 out of 5 stars

I only received one item out of two

I only received one item out of two. I am still missing the mug

September 21, 2022
Unprompted review
Represent logo

Reply from Represent

Hi Tarek! We are sorry for the inconvenience! Could you please reach out to orders@represent.com with your order ID and ask for Sandra? I will be happy to take a look into the issue! Thank you!

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