Every time I have bought something from this amazing company it has arrived promptly & in great condition, very trustworthy company & they have so much to offer, im always needing safe plants for my... See more
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On All Orders Over £79
159 Weedon Road, NN5 5DA, Northampton, United Kingdom
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Replied to 80% of negative reviews
Typically replies within 1 month
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Reply from Northampton Reptile Centre
I ordered frozen rodents around midday after forgetting about it at the last feed and they were delivered the following day without drama, Rodents were excellent quality and still frozen solid, Perfect !

Reply from Northampton Reptile Centre

Reply from Northampton Reptile Centre
Well at first i was disappointed regarding my delivery but the company were so gracious and fair by sending out a replacement, which apparently is en route as we speak,

Reply from Northampton Reptile Centre
Next day delivery is great. As it's a frozen product I dont feel there was enough packing. By the time it arrived the frozen CO2 had gone and the food was starting to thaw. It has happened before where I've had to discard the product
I ordered a bag of 500 standard crickets which was easy to do and they were despatched on the same day and were delivered the following day. Cricket's were bagged very well in a box and we're all alive when I received them. Will use again for live reptile food.

Reply from Northampton Reptile Centre
Terrariums arrived .in great condition .boxed really well.

Reply from Northampton Reptile Centre
Brilliant place for all your reptile needs and quick delivery

Reply from Northampton Reptile Centre
First time I have used this company. Fairly priced. Very quick delivery and well packaged. Tortoise loves his new fare. Would highly recommend.

Reply from Northampton Reptile Centre
Well my order turned up very fast what was good and my live bug was all alive but I ordered 2 different live bugs and they sent 2 of the same

Reply from Northampton Reptile Centre
The crickets i received were healthy. Came in good packaging. Really happy with the product.

Reply from Northampton Reptile Centre
Great service. Was well packaged and very swift dispatch. Have bought from here a few times and has always been great.

Reply from Northampton Reptile Centre

Reply from Northampton Reptile Centre
The site was easy to use.i ordered something which was out of stock and was able to order a alternative at no extra cost.i was emailed promptly and my delivery was quick.
Excellent all round service.im very impressed and will happily use again.

Reply from Northampton Reptile Centre
I ordered wrong item and the help, replies and support i received were second to none. Have since ordered correctly and delivery again, first class - highly recommend

Reply from Northampton Reptile Centre

Reply from Northampton Reptile Centre

Reply from Northampton Reptile Centre
Quality good from quality store.
Used their service multiple times for baby bird food, fast process, kept informed, and goods received promptly. Can't fault

Reply from Northampton Reptile Centre
Brought some live insects for my gecko all live and well nice size but with the large insects needs more as the size doesn't match but still usable been using these guys for nearly 2 years no problems and on time delivered would recommend

Reply from Northampton Reptile Centre
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