My son had just got his first Mantis and we needed a set-up along with great advice. Stumbled across Northampton Reptile Centre online and took a special trip there. Greeted by Dom who helped us out w... See more
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Review summary
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My first order from the reptile centre…. Mealworms …. I can tell you two blackbirds, two sparrows and the occasional magpie are extremely pleased …. All mealworms thriving being fattened up vegetable... See more
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Every time I have bought something from this amazing company it has arrived promptly & in great condition, very trustworthy company & they have so much to offer, im always needing safe plants for my... See more
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First time using reptile centre, the pinkies were reasonably priced and arrived well packaged and still frozen with an ice pack and styrofoam box. Delivery was fast and reliable so would definitely us... See more
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Company details
Northampton Reptile Centre
Written by the company
- Service
- Deliver a remarkable service from a knowledgeable team.
- Products
- Constantly improve the products.
- Easy
- Make it as easy to complete your purchase as possible.
- Listen
- Listen to our customers to find out how we can improve.
Free Next Day Delivery
On All Orders Over £79
Order before 12pm and get your order delivered for free on the next working day!*
*Working days are defined as Monday to Friday. Orders are not dispatched during weekends.
Contact info
159 Weedon Road, NN5 5DA, Northampton, United Kingdom
- 01604 753823
- sales@reptilecentre.com
- www.reptilecentre.com
4.6
Excellent
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
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quick efficient service
Mice arrived frozen. Excellent service and very reasonable price.
July 12, 2026
Reply from Northampton Reptile Centre
Hi Helen.
We're glad to hear that the mice arrived frozen and we provided an excellent service, we hope this continues for future orders.
Kind regards
Jamie
I have a family of Kestrel Chicks…
I have a family of Kestrel Chicks living near me. I was feeding them mice but found Northampton reptile centre and was able to massively reduce my outgoings buying Frozen chicks at a great price with prompt delivery and efficient communication throughout the service highly recommend for value for money quality and communication
July 12, 2026
Reply from Northampton Reptile Centre
Hi Mrs Huggins.
We're glad to hear that everything arrives quickly and it's great value for money, we hope this continues for future orders.
Kind regards
Jamie
Great 👍
I been ordering from these a few times and very happy with my experience and customer services. I have now decided to set up a subscription it's been fantastic 👌 Bugs came fine and healthy. Delivery is great, well packaged. The only thing I will consider is delivering in the heat maybe add something to keep the bugs cooler. As lately my bugs have not lasted me like they have before. I lost half the quantity.
July 13, 2026
Reply from Northampton Reptile Centre
Hi Miss Feeley.
We're glad to hear that everything arrives quickly and well packaged. If you have any issues please reach out to us at sales@reptilecentre.com and we can look into this for you.
Kind regards
Jamie
Good business, bad delivery
I've always been really happy with NRC but my last two deliveries have been poor experiences. Both times, the driver simply failed to even attempt delivery. They seem to arrive in the area, then leave without doing the delivery, then come back the following day when the mice had long defrosted as it had been over 48hrs since dispatch. The first time, NRC were brilliant and rearranged delivery quickly for me with no fuss. The second time, I called up on Tuesday, left a message explaining the situation and asking if some more could be sent out. No one called me back by Friday morning, so I rang again. Bloke on the phone was very helpful and has rearranged delivery, but it's frustrating to wait in all day for parcels because delivery drivers can't be bothered, especially for the price of delivery. Appreciate this isn't NCR's fault directly, but I dont want to shop here when this is the experience. I don't buy often, but this has happened now twice in a row. :(
Updated to say - items did arrive thanks to helpful bloke on the phone. Thank you.
July 13, 2026
Reply from Northampton Reptile Centre
Hi Carrie
I am sorry to hear that you are having trouble with APC Overnights service. We do not usually have problems with this courier so we have raised a complaint with them which should be investigated with your local depot to make sure everything is up to their usual standard. If you do have any further issues with future orders, please email our team at sales@reptilecentre.com, and if you would prefer an alternative courier, please consider using DX at the checkout.
Kind Regards
Luke
A brilliant company that i come back to repeatedly
A brilliant company that i come back to again and again for all of my Snakes needs. From their enclosures, to their food and water dishes, hides, and all of their tank decor.
Especially happy with the prices, they're cheaper than anywhere else, with great customer service too.
July 3, 2026
Reply from Northampton Reptile Centre
Hi Kat
We're really glad to hear this, we hope this continues for future orders.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Catherine.
We're glad to hear that we provided a great and reliable service, we hope this continues for future orders.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Mrs Baillie
We're glad to hear this, we hope it's still great for future orders.
Kind regards
Jamie
Great value…
My order arrived fast and packaged well the live springtails were healthy and alive and good value for money always have great service and products
July 12, 2026
Reply from Northampton Reptile Centre
Hi Miss Mythen.
We're glad to hear that everything arrived quickly and well packaged.
Kind regards
Jamie
Service was ok
July 12, 2026
Reply from Northampton Reptile Centre
Hi Mr Thomas.
We're glad to hear that the service was okay, we hope this continues for future orders.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Ron.
We're glad to hear that everything arrived quickly. We hope this continues for future orders.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Alan.
We're glad to hear that this arrived when expected, we hope this continues for future orders.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Matthew.
We're happy to hear that everything arrived quickly and that you are happy with the product.
We hope this continues for future orders.
Kind regards
Jamie
Always an excellent provider of frozen…
Always an excellent provider of frozen mic and chicks for both my owl and ferrets
July 9, 2026
Reply from Northampton Reptile Centre
Hi Mrs Hartman.
We're glad to hear that we are an excellent provider of frozen items for you.
Kind regards
Jamie
Ordered Friday afternoon delivered…
Ordered Friday afternoon delivered Saturday morning amazing service
July 10, 2026
Reply from Northampton Reptile Centre
Hi Rebecca
We're glad to hear that everything arrived quickly and that we provided amazing service.
Kind regards
Jamie
Super service
Ordered on a Thursday evening, some of it arrived Monday, I did email to see where the rest of my order was, it wasnt through fault of the supplier but the courier that had accidently left one of my boxes at the depo. But delivered it straight away Tuesday morning. Fabulous service. Everything was carefully packaged and im super happy with everything ive ordered.
July 13, 2026
Reply from Northampton Reptile Centre
Hi Lauren.
We're glad to hear that everything was carefully packaged, apologies about the delay by the courier, we hope this doesn't happen for future orders.
Kind regards
Jamie
Gecko Chamber prep!
From Rosa (aged 10):
On the weekend, I went and researched my gecko Twig.
Dom was incredible in getting all the equipment we needed and providing super helpful and simple to understand advice.
My review of Dom in eight adjectives is: helpful, kind, supportive, patient, thoughtful, considerate, attentive, compassionate!
We would recommend Dom to anyone he’s brilliant!
July 11, 2026
Unprompted review
Reply from Northampton Reptile Centre
Hi Adam & Rosa.
Thank you for this review, this has been shared with management to celebrate with Dom.
We hope Twig thrives with you.
Kind regards
Jamie
Absolutely amazing lveey happy of checking to…
Absolutely amazing lots of checking to make sure my set up was ok a phone call to talk about the delivery details and it all went well and the bearded dragon is great very active
July 10, 2026
Reply from Northampton Reptile Centre
Hi Carole.
We're glad to hear that you had a great phone call with our team discussing the delivery and making sure the setup for the beardie was good.
Kind regards
Jamie
The delivery cost was the same as the…
The delivery cost was the same as the product price and was tracked, so that gave peace of mind for the delivery. However, when the fly culture came, it had been tipped upside down and had no live flies in it! The good thing, is that the Reptile centre will replace the product with picture evidence. Hopefully my next delivery will be better.
July 10, 2026
Reply from Northampton Reptile Centre
Hi Madeline
I am sorry to hear that this item arrived in poor condition. The item is covered by our Livefood Freshness Guarantee, so if you could send the details to our team at sales@reptilecentre.com they will be able to arrange a free-of-charge replacement for you.
Kind Regards
Luke
A reliable service that delivers every…
A reliable service that delivers every time, speedy fast delivery
July 8, 2026
Reply from Northampton Reptile Centre
Hi Darren.
We're glad to hear that we provided a reliable service. We hope this continues for future orders.
Kind regards
Jamie
Welcoming and knowledgable
I’ve been there a number of times over the last few years, not only do they have a wide variety of reptiles, equipment and decoration but they are always open to giving me any advice or answering any questions I may have
July 9, 2026
Reply from Northampton Reptile Centre
Hi Ella
We're glad to hear that we have provided great customer service and that you are happy with our variety of reptiles.
Kind regards
Jamie
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