Ria Money Transfer Reviews 

37,494
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 5,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate that setting up transfers is simple, and they find the online platform very straightforward and easy to navigate for sending money abroad. People frequently mention that funds are delivered quickly and describe the service as extremely reliable for regularly supporting family members. Some reviewers were not happy with fluctuating exchange rates, noting that conversion rates can change unpredictably and lower than expected. A few other people also felt that recent mobile app updates made navigating the system and completing repeat transfers unnecessarily difficult and frustrating.

What people talk about most

User experience

Users describe positive interactions with user_experience, highlighting that the platform is generally clean... See more

Service

Customers consistently note positive experiences with service, highlighting that transactions are smooth,... See more

Payment

Clients share ambiguous opinions on payment, with some consumers reporting fast transfers that go right... See more

Price

Consumers find price to be ambiguous, experiencing a mix of very different costs and exchange rates. While... See more

Website

Reviewers express mixed feelings about the website. Some consumers praise the clean layout, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, I am angry from the services, but the exchange rate is lower than the market. I hope you consider the market price also and make the exchange exchange, especially euro to Afghani.

Company replied

Rated 4 out of 5 stars

WE have spoken to RIA the problem on 7/8/26 Ms E. J. This is to let you know that two months ago. 1). We have been having 10 times problems Sending money to our family in Cali Colombia. Thi... See more

Company replied

Rated 5 out of 5 stars

What is outstanding is that I am paying in euros bacause I am in Spain and my friend gets dollars which is the de facto currency for Venezuela. There are over one million Venezuelans residing in count... See more

Company replied

Rated 5 out of 5 stars

Set up for using RIA was simple. You waived the transfer fee to Venezuela for several weeks. This was very kind. I also appreciate that the fee is only charged on my end of the transfer and not also... See more

Company replied


Company details

  1. #18 of 31 best companies in Money Transfer Service
  2. #154 of 191 best companies in Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.3

All reviews

(37,494)

7,422 reviews in the last 12 months

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Rated 1 out of 5 stars

Fast

Fast, easy, secure.

July 25, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find the app fast, easy, and secure! Your feedback brightens our day and inspires us to keep delivering a seamless experience. We hope you continue enjoying your transactions with us! 😊

Rated 5 out of 5 stars

Good Service

Easy to used. Good Service. I can send money anywhere anytime. I'm glad i have RIA account. Very resourceful when it comes sending money in times of emergencies.

August 24, 2025
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find our service easy to use and helpful in emergencies! Your satisfaction means a lot to us, and we appreciate you sharing your positive experience! 😊

Rated 5 out of 5 stars

Easy secure and fast

This was m first time sending money these way, it is easy, fast and very convenient. Thank you.

July 24, 2026
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Reply from Ria Money Transfer

It’s fantastic to know you had a great experience! We truly appreciate your feedback on how easy and convenient our app is. 😊

Rated 5 out of 5 stars

Easy to do the transfer

Easy to do the transfer. Thank you

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're glad to hear that you found the transfer process easy! Thanks for sharing your positive experience with us! 😊

Rated 2 out of 5 stars

Not so great!

i was able to send without paying a fee because my funds were sent to help somebody in Venezuela.
But has taken too long to hit the beneficiary's account, it has been over 24 hours, and support says it could be 2 days before the beneficiary in Venezuela, who really needs this money to buy food, gets the transfer.

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We understand how concerning it is for the transfer to take longer than expected, especially for someone in need. Your feedback is important to us. Please reach out to us via help.riamoneytransfer.com to help understand what happen with your order.

Rated 5 out of 5 stars

Great and efficient service

Great and efficient service

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We truly appreciate your kind words about our service! Your recognition means a lot to us, and we're here to keep providing great support. 😊

Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback! We're pleased to know that you found the transaction process easy. Your experience is important to us, and we encourage you to reach out to our support team at help.riamoneytransfer.com if you have any further questions or need assistance.

Rated 5 out of 5 stars

Ria Money Transfer is easy easy to use

Ria Money Transfer is easy easy to use, for someone that works or has a busy life style.

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's great to hear that you find our app easy to use, especially with your busy lifestyle! We appreciate your feedback and hope it continues to make your life simpler! 😊

Rated 5 out of 5 stars

Convenient

Convenient

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find the app convenient! Your positive feedback means a lot to us! 😊

Rated 4 out of 5 stars

The company is doing pretty good

The company is doing pretty good, is fast, responsible, and accurate

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find our service fast, responsible, and accurate! Your feedback really inspires us to keep doing our best. 😊

Rated 5 out of 5 stars

No glitches

No glitches; the app is straightforward and fast!

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you found our app straightforward and fast! Your positive feedback means a lot to us. 😊

Rated 5 out of 5 stars

I am very satisfied with this app the…

I am very satisfied with this app the only thing I don't like is I can not modify the recipient's name or last name when I make a mistake in the last name for example

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback regarding modifying recipient names. Our support team can review the details and assist further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for any additional help.

Rated 5 out of 5 stars

I have been using RIA for years now

I have been using RIA for years now. It's very ethical and trustworthy. I'd never use any other company. Its fast and reliable. They take good care of your privacy and they are very cautious about preventing fraud.

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that you've had such a consistent and positive experience with us over the years! We truly appreciate your trust and value your feedback on our commitment to privacy and reliability. 😊

Rated 1 out of 5 stars

Poor Communication

They closed my account after having it for years didn't even give me a reason

July 21, 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

Your experience with the account closure is truly concerning. We recognize how unsettling it is to have your account closed without a clear explanation after many years. Unfortunately, due to legal regulations, we cannot disclose specific reasons for such actions. However, you do have the right to appeal this decision. For more information on how to start the appeal process, please visit help.riamoneytransfer.com and search for "appeal." Thank you for sharing your feedback, and we hope to assist you further in resolving this matter.

Rated 5 out of 5 stars

It was super easy.

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you found it easy to use! Your feedback means a lot to us! 😊

Rated 3 out of 5 stars

Very speed money transfer

Like it, but some time get whole up.

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's wonderful to know you find our money transfer service speedy! We value your feedback regarding the occasional delays. Transfer times can be influenced by factors such as payment methods and bank processing. If you encounter a hold-up, please reach out to our support team via help.riamoneytransfer.com for more details. Your input is important to us, and we are dedicated to enhancing your experience moving forward!

Rated 5 out of 5 stars

As a new customer I found the…

As a new customer I found the instructions could be followed I was pleased wuth the appearance of the site Thanks

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that the instructions were clear and the site's appearance met your expectations! We truly appreciate your feedback and are thrilled to have you with us! 😊

Rated 5 out of 5 stars

so far never had a problem with your…

so far never had a problem with your service.
very good for me .my familey recive the money i send .thank you RIA.

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that our service has been smooth for you and your family! Your satisfaction means a lot to us! 😊

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